Net Zero Complaint - Billed me for unauthorized use I do not have net zero
I was desperate after being disconnected by AT&T 4 times, so looked for telecommunications companies that offered internet. Net zero was described on phone and I learned the online internet program could be picked up at Wal mart. Instead they sent a disc and I refused it My postman helped me and it was returned I did not open I just received my Visa bill and net zero has charged me $17.90 I do not have the service and was shocked. I decided I could use Charter for my upper unit tenant Mark and myself I am a 81 year old widow who desired quick internet re-connection and Charter provided it. Help When I went on line to write to them I cannot because I do not have an account number Next step complain to Wisconsin consumer complaint department.