Home Depot Complaint - I big headache - wasted over $14,000 tons of time and energy
BALDWIN PARK, CALIFORNIA -- Yes, Home Depot will come in with the cheapest price for cabinet refacing, but that is exactly what you get cheap and the unprofessionalism to go with it. And the time and energy you expend trying to get the job done correctly is not worth it.
I had all the cabinets refaced in my home. First their installer was rude and obnoxious. Smoking in my garage, leaving the door open with flies and smoke streaming into my home. I had to call At Home Services (Home Depot) and ask for another installer. I won’t list all the details of his behavior as you would probably not believe that someone would be this rude in a customer’s home.
They cut 2 cabinet doors incorrectly, and 2 cabinet doors were damaged. It took months to get this problem straightened out. Less than 2 years later, a cabinet door fell off. Recently a strip of plastic molding that snaps onto the front of each shelf split and would no longer stay on the shelf edge. I called At Home Services to order a new piece of molding and was told they don't carry the molding anymore - nothing they can do. So now I have an ugly old shelf edge showing in this cabinet. There is no good deal here. Even 5 years later I'm still having on-going problems with the cabinets.
And this is only the cabinet refacing story, you should hear the bathtub replacement saga….it’s even better!