VRBO Complaint - VRBO #274265 Benissimo Apartment in Tuscany - Vacation Rental
Vacation Rental - Complaint
LORO CIUFFENA, AREZZO, ITALY -- Be aware before you rent this apartment. The website shows a lovely view of the town, but the view from the apartment looks down on roof tops and TV antennas, not the beautiful town or Tuscan countryside we expected. There are bell towers one block away which dong every half hour and on the hour. You'll get used to sleeping through them about the time you leave. Very small quaint town, but not much to do there. You must have a car and parking is difficult. Make sure you notify the owner on arrival of ALL preexisting maintenance and housekeeping issues, even if minor. The owner tried to charge us an additional 200 Euro for "repairs and cleaning"! The owner [snip] was very difficult for us to work with and we found her very aggravating. We should have been more aware there might be issues.
For a property to be rented since 2001, and only showing four reviews, quite widely spaced in time, of which one was submitted by the owner, we should have known better. Be aware.