Missouri Furniture Complaint - Don't Buy From Missouri Furniture

Review by mayorgreen on 2011-06-03
CAMDENTON, MISSOURI -- DON'T BUY FROM MISSOURI FURNITURE!!! Previously we had purchased an item from Missouri Furniture in Camdenton, Mo, but that purchase involved wood furniture. In 2010 we purchased two new twin mattresses for our cottage. We ended up with two different types of Simmon's Beautyrest mattresses with box springs. We stated firm mattresses were an absolute must. The mattresses were supposed to arrive the following week. Then we got a call the mattresses would not be ready until around July 4th, we were not happy but made a special trip to receive the beds. As soon as they were delivered the mattresses did not feel like the ones in the showroom. The mattresses were only used approximately 20 days from the time they were received. Now we found both beds were developing a large hole in the center and felt "mushy" not firm, even though no one had been using them. We called the store and spoke with our salesperson and described our problem, It was under a year and the beds were sinking! She said the customer service representative would call us. The customer service representative never called back despite repeated attempts to contact him. And after reading similar complaints about the Simmons Beautyrest beds sagging and the lack of response from the manufacturer we concluded that we are stuck for $1500 and we will have to buy new mattresses to avoid additional back pain. We will never shop at Missouri Furniture! BEWARE --DON'T SHOP AT MISSOURI FURNITURE

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