Dollar Rent A Car Systems, Inc. Complaint - Unwanted Car Insurance
COLUMBUS, OHIO -- I rented a car at the Columbus, Ohio, in May from Dollar Rent a Car as they advertised the lowest rate online. Having a safe driving record a using a credit card that covers insurance, I "verbally" declined the offered car rental insurance . . . TWICE. Unfortunately, I did not read that they added this charge to the contract anyway. So I was unpleasantly surprised to see this $150 UNNECESSARY UNWANTED CHARGE on my bill.
When I called the 1-800 number to complain and request this charge be dropped, I was told that I had to pay, that I "signed" the contract.
LESSON FOR EVERYONE: Always read the car rental contract you are signing to avoid extra unwanted services/ charges no matter how rushed or tired you are at the car rental counter.
I feel DOLLAR in "good service" should have refunded the unwanted unnecessary charge on my bill. Since they didn't, I won't go back . .