[X]
Write ReviewJump to 
1
Helpful
Votes
Votes
Vizio Complaint - Pop pop pop pop and tv is a piece of crap
Complaint
Comments:
Posted by Churro on 2011-06-06:
ONE-YEAR LIMITED WARRANTY ON PARTS AND LABOR
Covers units purchased as new in United States and Puerto Rico Only
VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one year of non-commercial usage and ninety (90) days of commercial use. If a Product covered by this warranty is determined to be defective within the warranty period, VIZIO will either repair or replace the unit at its sole option and discretion.
To obtain warranty service, contact VIZIO Technical Support via email: TechSupport@VIZIO.com or via phone at 877 MY VIZIO (877.698.4946) from 6:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday and Sunday, Pacific Time, or visit www.VIZIO.com. Pre-authorization must be obtained before sending any product to a vizio service Center. Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period.
http://www.vizio.com/support/
Covers units purchased as new in United States and Puerto Rico Only
VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one year of non-commercial usage and ninety (90) days of commercial use. If a Product covered by this warranty is determined to be defective within the warranty period, VIZIO will either repair or replace the unit at its sole option and discretion.
To obtain warranty service, contact VIZIO Technical Support via email: TechSupport@VIZIO.com or via phone at 877 MY VIZIO (877.698.4946) from 6:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday and Sunday, Pacific Time, or visit www.VIZIO.com. Pre-authorization must be obtained before sending any product to a vizio service Center. Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period.
http://www.vizio.com/support/
Posted by trmn8r on 2011-06-06:
This sounds like a warranty issue, if it is 3 months old. I don't believe WalMart should be involved, unless I have missed something.
What did Vizio tell you when you called about repair? How long is the warranty?
What did Vizio tell you when you called about repair? How long is the warranty?
Posted by Greenlightgo on 2011-06-06:
I am here to tell you that Vizio does a terrific job at customer service..I had an issue and Vizio sent a local tech to solve it...under warranty.
Call Vizio, Walmart has nothing to do with repairs....
Call Vizio, Walmart has nothing to do with repairs....
Posted by justcuz on 2011-06-06:
I agree 110% with Steve. I love my Vizio 55" LED LCD, internet ready TV...and when I had trouble with getting the thing set up, I called Vizio and they sent a local tech to do it for me. That is awesome service. Try calling Vizio again, I'm surprised to hear that they were no help at all. Good luck!
Posted by Starlord on 2011-06-06:
We are the proud owners of a Vizio 42" TV that we have had for a year and a half and are tickled to death with. We have not had a moment's problem with it, and have had it for almost three years, and through four moves. We are sold on Vizio.
Posted by Venice09 on 2011-06-06:
What was Vizio's reason for not making it right?
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
