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AT&T Cable Services Complaint - Don't take the bait! - U-verse bundle

U-verse bundle - Complaint
Review by suzieQ3 on 2011-06-06
ATLANTA, GEORGIA -- $200 cash back incentive is awesome. Until you realize what you get from AT&T is bad service, "surprise" fees and faulty equipment! I have had AT&T U-Verse service for a little over 2 months and have had nothing but trouble! The main box to our house went out the first month - dead battery. I also wanted to add cable to a third room. I was told the new box would just be $7 a month - great. However - the next week I see a box charge of $55 and a trip charge for $55 - $110 more than the quoted $7. Our bill was over $350, which should be criminal! Just a few weeks later another box in our home went out. Isn't there a lemon law for cable service? Everything they have installed has been faulty and I'm overcharged every time I get a bill. So - don't take the carrot of $200 back - they get it back (and some) - one way or another!
Comments:
Posted by jonthethird on 2011-06-06:
I don't know if it is lack of training or just plain stupidity which fans problems with UVerse. I have had nothing but problems with ATT, and have concluded the product is not ready for the massive rollout they are currently pressing on the public

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