Pep Boys Complaint - Upset Customer - Oil Change And Tire Rotation
PHILADELPHIA, PENNSYLVANIA -- June 2011, I went to Pepboys on Ritner in Philadelphia for an oil change and a tire rotation. It took them 4 hours to do. The guy comes out and tells me someone, not him broke my air filter box and I should be able to get another one for $14.00 at a junkyard. WHAT!!! Now my air filter is hanging out, the box is all jacked up, and I don’t know what kind for damage that is causing to my car. Then when they rotated the tires they didn’t tell me anything about needing a balance. I get on the highway and my car is jumping around like crazy. I was scared for my life!!
NEVER AGAIN WILL I GO TO ANOTHER PEPBOYS!! I feel like a paid to be ripped off.