Priceline Complaint - Don't recommend for hotels
I don't recommend using Priceline for booking hotels (at least in larger cities where bedbugs and cleanliness can be a problem). I used Priceline last week to book a hotel in Miami, Florida and I'm sure you are aware you have to pay without knowing the hotel name (no cancellation policy). Thinking I would get a good deal, I booked a room and paid in advance. When I found out the hotel name (Savoy Hotel), I went to trip advisor and other reputable sites to read the reviews. They were horrible and many people even reported bed bugs. Priceline and the hotel both refused to cancel my reservation. And furthermore, the price I got through Priceline was actually MORE than the price on the hotel's website. Priceline did make good on that but in the end, I'm not even getting a good deal (the advertisement about saving 60% is bull). Bottom line, I won't be staying at that hotel even though I am paying for it. Expensive lesson learned!
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