Target Complaint - Target Baby Registry - A Waste of Time
I recently set up a baby registry through Target for my first baby. I was excited to start the process, but quickly learned I had set myself up for disappointment. From day one, about half of the items I listed have shown up as "temporarily out of stock" and have never come back in stock. When I selected alternate items to replace those, the new items also went out of stock. Most of the pictures and info about the items have disappeared, making it impossible for others to see what I have listed. I've noticed a few items have had their descriptions changed, for example, I had a set of combs listed and now the picture is gone and a description of a diaper bag shows up. My mother and mother-in-law both purchased items and selected the option to have them shipped to their homes instead of mine. Even after selecting the option and entering in their own shipping information, both of their gifts were sent to my home. I contacted Target three times through email only to be told to call them instead each time. When I called, they told me it was "obviously a mistake on the customer's part, not theirs" regarding the shipping, despite my having proof that people selected their own addresses. They also told me they had no explanation as to why things were disappearing and appearing on their own on the list and claimed "this has never happened before".
After having done research on this, I can see that that is a lie. The woman claimed she was having a tech team look into the issues, but that was about a week ago and I have not been contacted by anyone since. I told her I was extremely frustrated and that I had told everyone I know never to use a registry through Target for anything, and she got flustered and said I should probably reconsider that. I asked for her name and intend on making a follow up complaint.