Mattress World Complaint - Do not shop here! - Furniture purchase

Review by What a rip-off! on 2011-06-07
PHILADELPHIA, PENNSYLVANIA -- For starters I was was given mis-information about a product and using this mis-information made the purchase. Now they won't give me a refund, and want to charge me a re-stocking fee that they invented as soon as ask for my money back. What a scam they got going.
To top that, they hire dirtbags to come to your house to make the delivery. If I wanted someone to curse and act like a general pig in front of children I didn't have to go buy a couch, I could have taken on a tour of the local prison!

Don't support these foreign pigs that do not understand the rules of doing business in America.
Comments:3 Replies - Latest reply on 2011-06-07
Posted by ontario_girl on 2011-06-07:
I found, right on their website, under their return guide that they charge a 25% restocking fee. So clearly it wasn't invented specifically with you in mind.
Posted by Anonymous on 2011-06-07:
I don't believe the OP said he/she was singled out. Good review.. Very informative.
Posted by ontario_girl on 2011-06-07:
The OP stated that the company wanted "to charge me a re-stocking fee that they invented as soon as ask for my money back." To me, it makes it sound like the OP is saying the restocking fee didn't exist until the OP asked for their money back.

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