Bosch Complaint - Bosch Terrible Customer Service, Shoddy Product
I purchased a Bosch micro/conv oven in April 2011. Oven has been broken from the day it was installed. Was told I had to have repair service look at it - they came out and "fixed" what turned out to be a broken fan blade. Repair tech warned me there was probably a bigger problem. He was right - the new fan blade broke immediately. Now I was told I have to wait for parts (including a motor) that are out of stock!
This is a brand new oven which with the trim kit cost me $1000.00. Bosch refuses to replace the oven insisting they will only repair my brand new oven which has never worked. Terrible customer service.