Frigidaire Complaint - Don't Waste Your Dollars on any products from Frigidaire - They are absolute junk and you get the run around when seeking service
SURREY -- While having our new home constructed we went appliance shopping at our local retailer who we thought had a good reputation, That being Trail Appliances. Not to be. They sucked us into buying what we thought were top of the line Fridge and Freezer side by side unit and also a front loader washer and dryer. Frigidaire was offerring huge rebates as well if we bought the four appliances. That should have been our first clue. Anyways, Trail had us pay up front for the appliance package (we bought nearly $20,000 worth from them) even though delivery was a few months away. Well contruction got delayed by a month, and guess what, Frigidaire refused to give us the cash rebates because we did not take delivery of the appliances in our partially completed home immediately. Clue # 2. Now clue #3. Appliances delivered on moving in day, and hired someone to install the fridge and freezer unit along with the display kit to finish off the package. Fridge we receive is defective with a door that is crooked. We complain to Trail appliances, tough luck. Not their problem. Contact Frigidaire. so sad, too bad. Under warranty, the fridge leaks all over the hardwood floor, then the compressor goes. Do you think it has anything to do with the crooked door and fridge not sealed properly? Get new compressor, but they refuse to do anything about the door. Next, the front loader washer goes on the fritz, known problem with Frigidaire washers. Main control board is faulty. Response: again, so sad to bad, both with Trail appliances and with Frigidaire. Sold House, and out buying new appliances. Guess what? Will never buy from Frigidaire again, or from Trail Appliances. Your competitor will now get all my business and I tell everyone I meet who to avoid.