DAVISON -- I have been driving from 1963 until the present. Over the years I have dealt with a lot of insurance companies. I usually will look for an older agent because of experience. After talking to other people around town the AAA agent in the town was highly recommended. I went to the office and met with Jason. After the meeting I went home to talk to my wife to see what she thought. I was a little surprised by his age at first but after talking to him and he taking the time with me I felt that I would try AAA out.
It has been a few years that we have AAA and I have been to his office often. I have always been treated with respect and a smile. He has always informed me of the coverage that I choose is right for me. I always feel very comfortable and he always takes time for me. I can always buy insurance anywhere but for my money I will always look for someone that is like Jason. For me I want to go a local place where I can see someone and not use the mail.
HOWELL, MICHIGAN -- AAA has high ** supremacy. They all stick together and they are untrue. The man in Michigan GS Whiting was actually fired from Allstate for doing the same thing to their members. Yet AAA hired him! He is doing the same thing there. He is untrue and manipulative. Bill ** is on the same team. Before my claim was even looked at they told me via e-mail they would deny it. They said they do not fix roofs no matter what.
They hired their people to come out over and over again, lie to our faces from MidPoint and then shelled out a bogus report for Bill **. It's obvious they are paid to do this. Slimy men running this organization. Our hired State Engineer said that their claim was bogus. We currently have two engineers disputing their claim. One will come to court with us. AAA has no engineers in their organization, but they have lawyers sitting around waiting for people to file. So they feel they can just screw you. Well not this gal!
I have e-mails and voice recordings of all their shenanigans - especially Bill ** screaming at the top of his lungs at me on the phone, causing my children to cry. This company has gone downhill since bringing these lowlifes aboard. Use to be an up and up organization trying to help the members, now it is full of corrupt slimy ** men that are doing nothing but getting fat off our money. AAA has become corrupt.
MARIETTA, OHIO -- We have been with AAA Homeowners Insurance for 12 years, recently we had to claim on two separate claims on two separate basement floods, then I get a notice from them after my premium stating they would be cancelling my insurance no reason, no phone call just a cancellation letter, I have written to Consumer Affairs. Don't renew or get AAA Homeowners insurance. They have unethical practices. They only want your money and will make you jump through hoops to validate a claim and then cancel!!!
DEARBORN, MICHIGAN -- We were hit with a hailstorm in our neighborhood in April of 2010. All our neighbors that claimed damage, including my next door neighbors, in every direction of our home received new roofs or are approved by their insurance company due to hail damage. AAA came out to our home and told us our roof was spared by this storm. We contacted 2 roofing companies and both of the roofers said, "AAA needs to pay for a new roof. You have hail damage on the roof including vents and gutters!"
We pay them homeowners every year to insure our home, and the first time our home is damaged they come out here and tell us they will not pay for it. AAA is blatantly and fraudulently denying my claim for hail damage to my roof in spite of overwhelming evidence of such damage. AAA admits I sustained hail damage to the thick metal vents on my roof. They have even offered few hundred dollars for "repairs due to hail damage." However, according to AAA, the hail was very selective. While it damaged my vents, it did not damage my shingles.
I have submitted to AAA an estimate from a reputable roofing company in this area which estimates assert that the damage to my roof was caused by hail, but AAA denied my claim. AAA clearly under priced everybody in the market when I switched from Farmers Insurance, but people often miss the point that they are very difficult to deal with when the need arises. To anyone considering AAA homeowners insurance. Let the buyer beware.
MICHIGAN -- After over 10 years with AAA, we are leaving. This year, I decided not to renew our membership as money was tight and we only used tow service once in 10 years (never used trip advisor). We received notice of cancellation of our home owners insurance followed by cancellation of our auto insurance because we did not renew our membership. When we called AAA, they stated that we must have membership to obtain insurance (which I will check with our Attorney Gen. for legality) and they didn't care if we went somewhere else. Lose over $3000 in premiums over $50 membership? Poor business to me. Maybe they can join GM in their bankruptcy.
Last week I received my declaration for my policy for 2010 and noticed it went up roughly 32% from last year. WTH??? So I called AAA and got a scripted read to me about a new rating tier being used. After asking what the changes are and why my insurance has drastically went up, I couldn't and still have not gotten an adequate answer. Ughhhh I can't believe this. I have EXCELLENT credit, no claims, etc. Shouldn't I be getting the best rate possible? Time to go where I will not be penalized for a company making changes to screw their customers.
FARMINGTON HILLS, MICHIGAN -- I have had AAA for over 5 years, never made a claim and in December of 2007 a pipe must have broken under our house creating a water and mold mess. We called AAA and they sent a plumber to our home. The plumber they sent informed us he only does work for insurance companies and throughout the conversation with the plumber his wife told us he can hardly see and they were until 3:00 a.m. drinking vanilla rum.
The plumber then said that nothing would be covered because he said the water was all ground water and not from the huge broken pipe! And by the way will not be covered. We got a second opinion from a plumber that was not drunk and he said it was absolutely the pipe that caused the damage. ** from AAA refused to talk the plumber we had got the second opinion from and was horribly rude. Now we are stuck with water under our house and no help! Way to go AAA!
We had AAA for 10 years on our home and autos. During that time they kept screwing around with our estimated mileage so they could charge more. They were quite unhelpful during an accident, acted VERY arrogant and argumentative when we called customer service, and when we finally cancelled our policies they hemmed and hawed about the refund of our monies paid. We ultimately got ripped off by these arrogant weasels. Don't be a sucker they are wolves in weasels clothing!!!