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Phenomenal Experience
StarStarStarStarStarBy -
Rating: 5/51

CONCORD, NORTH CAROLINA -- I started with ACN in December of 2013. In just a few days I will be celebrating my four year anniversary. ACN has been a complete blessing in my life. Through the company I have been able to meet incredible people, travel, spend more time with my daughter, and make money. I see a lot of the reviews on here are coming from people who are pretty inexperienced so I wanted to share my journey.

When I first started with ACN I was extremely skeptical. I had a decent paying corporate job and wasn't really looking to add anything to my life. I originally signed up just to make a few hundred dollars a month. I was hoping that I would be able to create some “fluff room” in between living paycheck to paycheck.

As I began to work the business I fell in love with it. The environment was second to none. For the first time in my life I found myself getting out of my comfort zone. I began public speaking and had access to mentors I never would have had in Corporate America. Within 5 months I replaced my income that I was making at my job and decided to pursue ACN full time. ACN hasn't been EASY for me, but it hasn't been hard either. When I think of hard work I think of manual labor. ACN requires personal growth and mental toughness. There is money to be made, but understand you have to put in the work. There are people making 7 figures a year with the company.

The biggest thing you have to realize is it's a 5-10 year game plan to live a life you never thought possible. 5-10 years of WORK not coasting. If you put your head down, listen to your mentors, be coachable and execute you will have success.

If you quit everything you start... well you probably won't succeed here. You get in what you put in. The company is legit. The products are phenomenal. The co-founders are genuine, hard working men with great character. ACN is a company that will grow to a multi-billion dollar a year global powerhouse. As technology changes they continue to adapt and add more services. The ownership is always acting in the best interest of the field. ACN for life!

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Re: Shirley
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CONCORD, NORTH CAROLINA -- The same incident has happened to me as far as wanting to disconnect my services when they want! I've been told they will disconnect my Internet Services when they want and it could take up to 52 days; will continue to bill me through the processes. I told ACN reps., "If you want to give me free services that's on them but I'm not posting for it!"

They are a sick in the head company! Meaning how cruel because other big brand, known companies will disconnect immediately after requesting. Like I've told the ACN reps., "When you're talking to me or etc... I have SnapShots, good concrete phone conversations, & etc." If they ever want to go there.

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Stay Away From ACN Phone Services or Multi Level Business
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

VANCOUVER, BC -- ACN in Canada, and I see in the US is a nightmare!! No customer service levels, record your conversations with them as they lie, and I have caught them after I told their customer service reps and Supervisors (easier to find a 4 leaf clover than having a CS agent transfer to them). I simply told them, "I also record my conversations for training and customer services purposes".

Started off with trying to call their billing dept, after 1 hr prior to speaking to someone, most people just give up and pay online. After their threat of late payment and disconnect in Aug 12th letter, for Aug 18th, paid Aug 15th and they admitted to accidentally cutting it off anyway around the 15th. As I was out of the country on the 19th but found out that home phone was cut off from family, tried calling unsuccessfully and finally getting through on 27th. Phone fixed the 29th, but they "accidentally" kicked me off my Telus internet!!!

After 6.5 hrs logged on 3 calls that week (keep track), massive run around, and their avoidance to transfer me to a CS Supervisor, noted all agents names and employee numbers (keep track) as I was able to note their empty promises, lies, and outright denial of following my requests. Run!!! Their services are unreliable as they do not have a good system for disconnect or reconnect of services, cannot get any restitution.

After 7 hrs of total conversation time, I finally got 1 month credit from the supervisor, as prior they would only offer per diem that officially I called them, 27th, to uptime, 29th. $29.99/31 x 2 days - a joke (!!) for my 7 hours of wasted time, financial loss, aggravation and credibility loss with callers for 2 weeks for "the number you called is not in service".

I registered the complaint with the CRTC and they gave me the following complaint method below as I encourage all to do so. I also called Telus to get reconnected tomorrow, and had them ACN supervisor confirm that if I disconnect 2 days before billing period (Sept 27th). I will just pay for the Sept month and nothing more, as I don't believe I signed a contract, and he is on record with me in saying that there will not be any further charges.

My GF who was approached by a "friend" in March to become an ACN representative for $500 is now quitting based on this service level scam and the desire to not have any of her friends go through the same. I guess their $500 sign up and annual dues is the way the screw their own business associate, as there is no financial justification than multi-level commission rip off to justify these fees.

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My Experience With ACN
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CLEVELAND, OHIO -- I don't know if this company is a scam or not but my daughter went to get her hair done and went to a training with her hairdresser. She got me involved and I fell victim. The first thing I did was started to call my family but they were telling me what not to say and all this sneaky stuff. I didn't feel comfortable getting them into something I did not really know anything about. By the way, my cousin got upset with me because she thought I was getting her into something crazy. They kept telling me what not to say.

Then, they try to rush me into getting all my friends and family together so that I can get them into something I did not know anything about and could not tell them anything about. I don't want to lose another family member trust due to this company so I just requested my money back. My daughter don't talk to her hairdresser anymore and I don't want to tarnish any relationships the way she did.

I don't know how the company service is. They spoke mostly about how to bring other people into the business so they can get that 499 plus!!! I did not know that I was going to be pressuring my family and friends to switch to a company and I don't know how they service work. Also, this is a JOB. You are working for the company to get them as many people to sign up for THEIR service.

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Terrible Internet Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

This company should change its name to NIS - no internet service. I was on a year contract. At least twice a day the internet would either freeze or drop out. It was not worth contacting tech support since the wait time was 20-30 minutes and they didn't answer the phones at all on Sunday at their closed up shop. When I did get tech support I would be told to unplug and plug the modem back in. That's it. No other ideas. It got so bad that I couldn't use the internet at night and I was unplugging that thing 4 times a day.

I tried to cancel my contract but was told I was 3 days into the next cycle so I would have to pay for an additional 2 months of no service. Oh, but if I wanted to cancel early, I could give them $100. So they want me to give them even more money for no service??? RUN AS FAST AS YOU CAN AWAY FROM THESE THIEVES.

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Terrible, Non Repsonsive Service, Unfulfilled Promises
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

CENTENNIAL, COLORADO -- Three scheduled installs never happened as we already had service with CenturyLink. We were told it would be a seamless transfer. When the phone quit working we were told it only would work with their adapter plugged into the router. The router we have is from CenturyLink and is failing, but ACN, even though they were supposed to install a new router refuses to do anything about it. I was told to go out and buy a new one. CenturyLink won't support us anymore since we are no longer directly with them. Four callbacks that never happened. When I did talk to anybody, three people now, they just said "no, we can't help with that". So with the cut in price, the service is also gone.

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What ACN Really Is.
StarStarStarStarStarBy -
Rating: 5/51

LOS ANGELES, CALIFORNIA -- Here is my honest Opinion about ACN. First when you join, you are starting a business, not a job. If you can't make the distinction, don't join. Second this is not a get rich quick scheme, if you think it is, don't join. Third, you need to put in the time and effort to make the business grow, also if you aren't investing anything into your business, don't join.

Forth your residual income will be based on how much sales you make 1-10% commission based on your sales. Fifth, the reason why you recruit others is because of the simple fact you can't make $100,000 on sales per month, unless you're a god at selling. Sixth, the reason why your upline will pressure you in the beginning is because they want you to remake your initial startup fee of 499, and they benefit as well.

Seventh and final reason, if you are so influenced by what others say about the company including my review, and can't make a decision on your own, don't join. Personally for me, I think of this company as a way to learn leadership, sales, and life skills. I already remade my investment, and I'm ready to work this business long term.

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Be Offered A Beginning Position As A Trainer For A Mere $499 Investment
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ALLENTOWN, PENNSYLVANIA -- We were invited to a home in the city by a potential material supplier for my small business who claimed this individual helped him and had ideas that would benefit me. After a 45 minute drive thru Rush Hour Traffic I pulled up in front of stately home. The owner welcomed me and I was ushered into a large den where 7 other people sat waiting for a video presentation featuring an endorsement from Donald Trump. No one knew at that point why they were there.

These were intelligent business owners who were duped into coming as I was. After sitting through the 1/2 hr video and another 1/2 hr of explanation from the trainer it had to be obvious to any intelligent individual that this was just a high end Tupperware type scam. Designed to make the Kool-Aid drinkers wealthy and us suckers poorer. I politely excused myself due to another commitment. All I could think of was the other People and hope they didn't fall for this Pyramid Scheme and the deceitful way I was invited to this home.

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Amazing Opportunity
StarStarStarStarStarBy -
Rating: 5/51

CONCORD, NORTH CAROLINA -- I have been a business owner with ACN since December of 2013. When I first started I was working in a corporate sales position and working about 60 hours per week. When I first got started with ACN I was able to build my business part time while being a single mother and working the 60 hours per week. Within 6 months I was able to retire from corporate America and work from home with my 8-year-old little girl. ACN has completely changed my life in more ways than one. Not only has it allowed me to be a work from home mom, but I have also experienced a significant amount of growth in all areas of my life.

ACN has shown me that positive, good, driven, like-minded people are out there. Will everyone be successful? No, just like not everyone is successful in college, pro football, sports etc. It takes a certain mindset and a strong desire to Win in anything in life. Too often we look to blame an industry or a company for our lack of success. However, success is seen with the right attitude, work ethic and desire to truly make a difference. Through ACN I am able to help others be successful and it has been extremely rewarding for me.

I signed up for all the services, identified immediate ROI from my savings alone, tried them out for a bit and then promoted to my family friends and business contacts. ACN provides the environment to win. It is up to us whether we will make the choice to acquire success.

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Good Opportunity for Those Who Put Some Effort In
StarStarStarStarStarBy -
Rating: 5/51

BIRMINGHAM -- Hi all, just a short post. I have joined ACN a year ago and was very reluctant initially as I had heard many negative things about multi-level marketing companies. Further research and understanding of the business model resulted in me joining. I have now been with ACN for 12 months and progressed very well through the ranks. Simply put if you put some effort in you can make a very handsome pay packet. Many people on this review site have had varied experiences but to be honest, if they have not put the work in and expect to get paid, then guys wake up - you will not make any money in any business with that attitude.

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2.3 out of 5, based on 73 ratings and
94 reviews & complaints.
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ACN
1000 Progress Place
Concord, NC 28025-2449
704-260-3000 (ph)
www.acninc.com
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