LAKE VILLA, ILLINOIS -- After owning a Whirlpool dishwasher for a number of years we decided to change it for a Bosch. The Whirlpool one worked fine! But the racks started to break. We bought an insurance for a year. During this time I called three times because my plates were not clean. They inspected if the water was hot enough... it was. Also sometimes the door to release the soap didn't open on time or at all!
They change the thing that released the soap. We use the soap that they asked us to. Warranty run out. And we have dirty dishes and silverware every single time! Now I don't allow my kids to put cereal bowls because everything gets cover of sticky bits of cereal! I clean the filter and the interior every week. Nothing works! I hate this appliance. The noise level is low. That is the only plus. I have friends that owe Bosch and are happy with it. I think we were just out of luck! And we are stuck with it! Hate it.
FARMINGTON HILLS, MICHIGAN -- Bosch Silence Plus 50 dBa. I am 65 and had my share of dishwashers. I got this unit to replace a 10 year old GE. The GE cleaned the dishes twice as good as this Bosch. All the hardware breaks. There is always a wet film on the dishes. And it BAKES crud that affixes to glasses, plates, and silverware. You end up hand scrubbing everything practically clean. You wash dishes and then you end of removing all the baked on crud from the cycle. So you have to hand wash them again.
It's criminal really, but that ** company BRAGS they have the number one dishwasher as rated by customers. Read other reviews. Save yourself heartache by not purchasing Bosch garbage. I will NEVER purchase a Bosch ANYTHING!!!
DENVER, COLORADO -- I have a Bosch 500 series dishwasher. After about one year's of use for a family of two the motor no longer worked and the handle is broken. $400 in repairs on a $900 product after very little use. And, if you live in Denver, count on waiting weeks for a response to their services. On hold for 20+min twice and then almost two months before repair. They aren't the Bosch of my previous dishwashers. You can do better.
FARMINGTON HILLS, MICHIGAN -- Horrible. Both Dishwasher and gas range don't work properly. The Dishwasher won't drain and the Gas Stove which is just over the warranty (1 year 2 months) needs work. Won't ignite. Service calls are 100-150 just to walk in the door, and is a nightmare to fix. I bought what I thought was top of the line. I wouldn't buy any other Bosch products.
Very disappointed in the cleaning results of this Bosch series 500 dishwasher. I rinse my dishes thoroughly prior to loading because, living alone, I run the dishwasher 1-2 times per week. I've followed all instructions, used recommended soap. I run at night, unload in the morning. My glasses may still have mouth imprints on the rim. They don't sparkle. My stainless steel steak knives and flatware have mold on them, as do the good spatulas, and even the China bowls. Metal spatulas get rusted.
I had my previous Whirlpool for 20 years. It performed flawlessly until it died with none of these issues. This one was more than twice the price, highly recommended, 4+ stars everywhere. Only 2 years old so I'm stuck with this. But it IS quiet.
I bought a Bosch dishwasher six years ago because of a rebate program MassSave was having here in Massachusetts. The model I purchased was highly rated. I had to give my old dw to the deliverer as part of the deal. It is quiet, but it has never cleaned as well as my old dish washer. I pulled this plate out of the dw this am and decided that was it. I don't overload the dw, I scrape the dishes, I keep the rinse aid compartment full. This has been going on for the whole time, but I guess I have just had it.
I attempted to participate in a recall rebate on a Bosch dishwasher. Seems that my old dishwasher had a tendency to blow up. Well, I sent in all the necessary paperwork to include tearing off the serial number sticker off the defective washer and sending it to Bosch. I did not hear from them in a reasonable amount of time so I contacted them. They said that they did not receive my paperwork. Luckily I took a picture of it before I sent it. However, that did not deter them from giving me the runaround for several weeks.
Finally someone with some common sense approved the rebate. I then ordered a dishwasher from their website. It said that I would receive my washer in 3-7 days. So I waited until the 8th day and called. And called. And called. And waited on hold over two days for probably 2.5 hours. Nice enough people but clueless on how to problem solve. They kept giving me the same useless phone numbers to call over and over again.
Finally had someone who took it upon themselves to find out that the washer was back ordered and I would not get it for another 9 days. Nothing was mentioned upon my ordering of the dishwasher about it being back ordered. I have already been dealing with this issue for over a month so I told them to cancel my order. I'm confident I could get 10 friends to go take over that company and immediately do things in an efficient, customer-friendly manner. Bosch is pathetic. Do not buy their products.
The Bosch dishwasher is designed very poorly as far as loading dishes. There is no good place to put bowls unless I want to use the top rack leaving less room for glasses. I have been frustrated with this dishwasher from the very 1st time I used it. It does not clean my dishes well. Was told to leave food on the dishes.
The food particles flying around during a wash cycle would help the washer clean better(!!!). When I did that, after a couple of days, the odor coming from the washer was horrible/sickening. There is no rinse cycle on this washer. I am looking forward to its demise so that I can get another washer. This is the VERY worst electric dishwasher I have ever owned. I have been using an electric dishwasher for 47 years.
EAST BRUNSWICK, NEW JERSEY -- Bosch Dishwasher I purchased a little more than a year ago broke. I made an appointment with Bosch Repair Service - just a visit will cost you more than $100.00. First technician who visited my house told me that I need to rewire power cables and they (Bosch) don't do it. I had it done but machine still didn't work. I called again.
Second person who came to fix my machine replaced few electronic parts but machine still didn't work. I was promised another appointment that was scheduled in a couple of weeks. First technician came again, replaced more parts but machine still didn't work. Once again I was promised an appointment. At this point, something went wrong in appointment scheduling process as I was never notified. I called and was told one day that was rescheduled and once again I learned about it only by calling customer service. It's unbelievable that the company is still in business really. Huge mess. Better to go with another manufacturer.