Bosch Ovens Consumer Reviews

NC -- A spring broke on my microwave door. The serviceman inspected the door and reported that there is no way to insert a new spring so I would have to purchase a new door at a cost of over $650. Then I called Bosch (thinking this couldn't possibly be the case). The unhelpful service representative, told me "that's not right, a new door is only $450." So to replace a spring that I'm sure costs less than $1.00 I have to BUY A NEW DOOR. DO NOT BUY BOSCH!!!!

I bought all Bosch appliances. Mistake! Microwave has been ok, dishwasher also ok. Double oven... OMG. Has broken down at least 3-4 times in the past couple years. Error messages all the time. Fans breaking, etc. and then the freezer has also been serviced 2- 3 times. It is maddening. I was only updating my GE Profile that came with the house when we built it. I wanted to go from white to stainless. It all looks great but, but geeeeeez. I could never have anticipated all of this breaking down. My GE Profile did not need to be serviced even once in 15-20 years.

This is ridiculous! My brother had the same issues with his Bosch appliances. This has been a very expensive mistake for the both of us! I'll probably have to replace appliances altogether because I have absolutely no faith that it won't keep happening. I cannot even have a holiday meal here using my double oven without worrying about its reliability. I have had to carry half cooked food to my relative's house to finish up the cooking.

HEWLETT, NEW YORK -- Moved into new home a little over year ago. Purchased Bosch fridge, double wall oven, and cook top products for the kitchen. Six months after moving in the upper wall oven locked and burnt the food in the oven. The error code was excessive heat. Bosch service tech came out and could not complete the repair as he did not have the part. It took a few weeks to get new circuit board that I believe came from California. After new circuit board was installed it seems to be working fine until last week.

A week ago on a Saturday evening while cooking dinner at 350 degrees the upper oven went crazy again going to excessive heat (cleaning mode) with food inside and we could not control temp or remove the food. We had to shut off the circuit breaker and wait about 30 minutes before the door would unlock and allow us to remove burnt dinner.

We called Saturday evening and again on Sunday. The first available date was April 4 which is 2 weeks out. We use the oven daily as we are a family of 8. The best they could do is put us on a cancellation list. We were told it would be OK to use the lower oven which also overheated the next day, locked, and also ruined another dinner. Not Happy with Bosch, would be reluctant to recommend. I'm sure that when Heather Tech finally gets here April 4 he will also need to get the circuit board from out of town and we will still not have a working oven.

CALIFORNIA -- Do not buy Bosch electric ovens if mine is anything to go by. The first one involved repeated visits from their repair person - oven was under warranty - and problem persisted. Basically never kept temperature it was set at. Finally after months of emails, phone calls etc. Bosch sent me a new one and it has exactly the same problem!! I set it at 325 and it goes to 400, I turn it off and later reset it again and set it at 350 and it stays at 325 or moves up and down. It is an awful product and I feel cheated of the $1,700 I spent on it since I just don't have the energy to complain to them again!

CANADA -- Purchased a Bosch wall oven and speed oven from Appliance Canada and it got installed in my home in the fall of 2016. Since Feb 2017 I've had 3 repair calls, each time I was without the use of my oven for approx. 25 days. Oven not working again. Same problem each and every time - control panel buttons stop responding. Each time they said they replaced the control panel. After a few months same problem would happen again. Every Bosch appliance I have bought have been wrought with repair issues, and Bosch not honoring the manufacture warranty or the extended warranty. Breach of contract. DO NOT BUY BOSCH APPLIANCES.

CALIFORNIA -- I purchased this microwave after doing research and finding that it was supposed to be top-notch. Received microwave on 1/14/17 and had first service call on 1/16/17 and second service call on 2/1/17. On 1/16, I baked two potatoes in the unit and the glass between the two panels (inner and outer panels) fogged up. Also had pool of water on the bottom of the machine, called for service and the man said that this was normal, even though we had pictures of this problem, he said that he was going to order a new door to see if that resolved the problem.

New door installed and I baked two potatoes right then and there, with service man standing there and it did the exact same thing. Service man advised me to contact Bosch again, which I did and they would have a senior technician review the problem. I finally contacted them and was advised that this was normal, how could this be normal? I have had many microwaves over the years and have never experienced this sort of problem before. Definitely will not buy another Bosch microwave, they do not have any pride in their products any longer. I will however continue to call service each and every time that this happens and hopefully I will get a resolution.

KAMLOOPS -- First time for self clean inner glass exploded within 1 hour of cycle. This should never happen. The oven should quit before glass breaks. This is a manufacturer defect. They won't cover. I will NEVER buy this brand again.

ATHABASCA -- We remodeled our kitchen 6 years ago with a built in Bosch Microwave/Oven combo. It is surrounded by a rock wall. First unit went within one year. No one will come and service it in our area. Bosch did replace it. That unit went in 2 years. They would not service or repair it. We ended up buying another Bosch unit because it fits the built in area. This Bosch unit went in 13 months. After spending over $9000 on the three units, we are without an oven once again!

SANDY, COLORADO -- I recently did a home renovation and wanted to "upgrade" my appliances. I had been told that Bosch was better than the "GE" type appliances. I purchased about $8K, had it installed and everything looked worked fine!! About 6 months later my Bosch convection oven/microwave module stopped working! Poof - microwave kaput!!! I called Bosch Cust Service - they gave me the local independent service company. Took them a week and half to come out to service the unit, has taken over two weeks to order the parts.

Now for the best part - the oven and microwave are a single unit, weighing approx 250 lbs!! No way to detach them - the whole unit has to come out. Needless to say I am very disappointed in the whole experience and wishing now that I had purchased the less expensive "GE" appliances. Ones I just tossed were over 20 years old and never missed a lick!!! I will not be purchasing any more BOSCH appliances for my other home! Buyer beware!!!

I purchased a Bosch micro/conv oven in April 2011. Oven has been broken from the day it was installed. Was told I had to have repair service look at it - they came out and "fixed" what turned out to be a broken fan blade. Repair tech warned me there was probably a bigger problem. He was right - the new fan blade broke immediately. Now I was told I have to wait for parts (including a motor) that are out of stock! This is a brand new oven which with the trim kit cost me $1000.00. Bosch refuses to replace the oven insisting they will only repair my brand new oven which has never worked. Terrible customer service.