WASHINGON, DISTRICT OF COLUMBIA -- If there were an option to give this place ZERO stars I would gladly do it. I had mild recession on my hairline and after seeing so many of their late night infomercials I decided to save up enough money to get this procedure done with them at their Bosley Washington D.C. office. The initial consultation was great and the saleswoman promised me the moon and the stars stating that Bosley Hair Restoration was the industry leader and committed to excellent results and satisfaction.
The day before the procedure I was called in to come in as a replacement for a "cancellation" (which I believe is some sort of tactic that they do). I came in and the doctor was trying to rush me into the procedure room. He didn't even ask what sort of coverage or hairline I wanted, he just quickly Drew some abnormal line on my forehead and said, "Let's go". I stood my ground and told him to at least take my input into consideration prior to the procedure. Long story short...1 year post op, little to no growth and a HUGE scar on the back of my head.
2nd correction procedure: Came in and met with a different doctor who concurred that the previous procedure was less than ideal and agreed to do a corrective FUE. When it came time for the procedure he now backtracked and "nickel and dimed" me on the amount of grafts they would do which would end up being 200 grafts which was 80% less grafts than what had been done in my initial procedure. Whereas only 40% of the initial grafts from my first procedure had grown. Simple math would suggest that this would not be enough. They went ahead and did the procedure. 9 months later...NO GROWTH.
3rd corrective procedure...Had a consultation with yet ANOTHER Bosley doctor who profusely apologized for my lack of growth and stated that they would do the procedure again with an FUT but that I would need to sign a waiver and that this would be the final correction. I stated that I was fine with that, believing that was only fair since it would finally be fixed. I am now 1 year post op my 3rd corrective procedure with Bosley and not only has there been NO GROWTH but I actually suffered shock loss and all of my native hair that was in close proximity to the transplanted hair has permanently fallen out in addition to the transplanted hair not growing and the FUT scar on the back of my head is bigger than ever!!
I am actually in a worse position than I was 3 years ago prior to undergoing my procedures with Bosley. I am sure that when I contact them about this they will blame me or my scalp or anything else to avoid taking responsibility that their doctors might be lacking the necessary skills required to perform these procedures successfully. I feel cheated and that my life has been ruined by Bosley Hair Restoration. Please do your research before choosing them. They are a hair transplant "Mill" that only cares about profits and number of new clientele not about actually providing quality and satisfactory outcomes for their patients.
I found a new hair loss website that provides great information about male pattern baldness called Norwoodscale.com that is in the process of listing and rating good and bad hair transplant clinics. You should check out their website if you are suffering from male pattern baldness and seeking honest and accurate information. I have also posted my story there with pictures to warn others and you can also read it and leave comments to share your similar experience as well.
HOUSTON, TEXAS -- What you should know before your procedure.
A) At the evaluation, Your blood pressure (BP) is not checked. Bosley will take your deposit and set an appointment for your procedure. Knowing if you have High BP they will not perform the procedure.
B) If you have high blood pressure the day of your procedure, due to chronic high BP, anxiety, or nervousness. They Will Not perform the procedure. My BP is Mild Hypertension at the most 140/90 or lower, I was nervous so it went up both times I went, weird.
C) Bosley should check your BP at the Evaluation for their records. Or have a copy of your doctor's record showing the BP.
D) You will be responsible for all your traveling, food, hotel, parking fees Etc…
E) The Houston & Dallas Facilities are in a high-rise, in the city with only garage parking. Why Bosley isn't in a medical plaza or hospital I don't know.
F) The procedure consists of skinning a strip of hair scalp from ear to ear, in the back. While you're wake, what could go wrong, lol.
G) The scalp under influence will be numbed and stabbed repeatedly. Then the hair will be planted in each stab wound 1000 or 2000 grafts, you get the idea.
H) You will have a large sandwich, drinks, music or movie, This could take 4 to 10 hours. After which you will go home, the doctor will call 2 hours later to see how your dong.
I) You will then be responsible for all medical scalp application treatments. With no monitoring of infection or progression of healing from Bosley ever.
J) In 2 weeks it will be up to you to pull your own stitches and evaluate your scalp. At no time will Bosley ask you to come in for a check-up during or after the procedure.
K) The Warranty I was offered was only 100 grafts and I had 1800 grafts planted. Not much of a warranty, it would have taken 400+ grafts to fix what was damaged.
H) I had a receding hairline not bad just started and a balding spot at the back of my head. They don't fill in the bald spot at the back of my head. I had 2 procedures 2000 graft first time and 1800+ the second time.
J) My warranty was to cover what went wrong the last time but my BP was too high.
K) When I got home my BP was 89/137 and has been down since. This happens at both warranty procedures go figure. I guess too much bad blood was between us for me to relax.
I just want people to know what Bosley will not tell you at the evaluation. Until after they collect your deposit and you're at your procedure. My First procedure with Medical Hair Restoration (MHR) went great, then Bosley bought MHR. My second procedure failed and I wasn't compensated at all.
PHILADELPHIA, PENNSYLVANIA -- I never thought a TV ad can be so deceptive! At the time, when I walked into Bosley's office located in Philadelphia, Pennsylvania (that was about two years ago) I really had my hopes up that they were going to help me with my hair problem (you know, restore my hair like in their TV ads)! Little I knew that what's important to them was getting my money that I was saving for years to get the procedure done!
The doctor that I met back when, who also performed the procedure, said to me, in so many words, that my hair will look 100 time better than it looks now, and that I will see the results in few months! He gave me so much hope! Guess what, I didn't see any of the results he told me about and it has been over 16 months, in fact my hair coverage was worse than before!
I compared my pictures before and after and it was a hard moment for me, and the doctor who performed the procedure started telling me that he doesn't know why did that happen and asked if I had skin problem (which I don't, and he knew that), and it felt as if he was trying to pin the failure of his work on me! He didn't provide me with any comforting answer or offered to have the procedure done again, although I asked him, but he seemed determined not to offer me one or any money back since he failed at his job!
Now, like other people who are complaining, I have more scars. When I get a hair cut, you can clearly see the donor area scar lines in the back of my head and the sides! I am scarred for life in my head and my pocket, because I feel I've been had! Also, it was over a year before they called me back to come in for my after procedure check up! Oh, also, he offered to sell me a laser brush for about $500 and said to use Rogaine for a while to see what happens! Great, I have to pay more money for a brush and pay for a supply of Rogaine!
I could have used Rogaine in the first place if I wanted to, and saved my $10,000 plus, but I wanted to have what Bosley and his staff promised me when I first had the consultations with them, which is a decent head of hair! The way I see it, they should return my money, since they mentioned in their TV ad about money back if the procedure doesn't work! It is fair to do that and not keep the money unjustly!
I am very disappointment with the way the surgeon handled the procedure and the whole situation after the procedure! He didn't want to admit that my procedure was a failure, but he tried to make it sound like I don't understand what's going on! When I was studying before and after pictures with this surgeon the last time I was in his office for the check up, he didn't know what to say about the failure of procedure that he performed!
If Bosley institute has any decency or integrity, they would give back my money soon! I do not recommend Bosley for any hair work because if you deal with them, you'll end up hairless and money-less. Please, if there's somebody out there who can advise me, I'd be grateful!
ATLANTA, GEORGIA -- In December of 2013, I had 1900 grafts and paid $8950 for my hair graft procedure at Bosley. I met with Dr. ** and he walked me through the procedure that he would perform. To my surprise, Dr. ** of Bosley allowed technicians to perform the grafts instead himself. I would have utilized a different company instead of Bosley if I thought the board certified Doctor would not even perform the hair transplant. The cut in the back of my head was very long and remained numb for a year and one-half. To my complete disappointment very few of the grafts took hold and my hairline is much the same prior to the surgery.
Obviously the procedure performed by the Bosley technicians was a disaster for me with such a minimal improvement to the thickness of my hair. I reviewed all the pictures that Bosley provided on their website and unfortunately based on my experience I must assume that all the pictures are false. I have friends that have had a hair transplant with other companies with great success. I would highly recommend that if you are considering a hair procedure that you steer clear of Bosley so you can avoid my terrible experience. I feel as though Bosley simply stole $8950 for me.
OAKBROOK, ILLINOIS -- The bottom line is this whole thing is a scam and they probably use fake pictures to promote their services. They will cut a swath of your scalp out to get hairs. They will then poke holes in your scalp in the balding area and insert the hairs. Then over the next month they will all simply fall out because these hairs don't take root in your scalp the way a plant does in the soil. It's simply a scam and you will end up with no results except a big scar on the back of your head. After a year my hair looked no different than before and after 6 years it still doesn't look different except for my hair being a little thinner from age. These hairs simply do not transplant and Bosley knows that. They just lie to the public.
Bottom line -- DON'T DO IT!!! I'll start with the (very few) positives... like their glamorous ads say, hair transplants do transplant real hairs that actually grow. However, what they don't tell you is what you really need to know...
(1) Even though I asked, they never would tell me what the "average hair density" was for people without baldness. After a quick internet search (unfortunately AFTER my procedure), I figured out the average is 200-300 hairs per square cm. With a transplant, you will be LUCKY to get 5 per sq cm!!! This means you will basically still be bald after the $7000+ procedure.
(2) They will not tell you it will take approx FOUR procedures to have any significant change to your appearance. Doing the math, this means you'll need to be prepared to pay around $30K to get any decent results!
(3) They will not tell you that even though your "scabs heal in 7-10 days," your scalp will be SIGNIFICANTLY discolored for about 3-4 months. If you don't have decent hair coverage in the recipient area, this will be VERY VISIBLE to others. I had to use MAKE-UP to cover my embarrassing scalp!
(4) Even after the redness finally goes away, and the FEW hairs start growing in, your scalp will look unnatural. They basically DESTROY your scalp by making hundreds of slices in it for the surgery. The result is a very uneven and bumpy texture. Again, unless you have GOOD coverage, this will be visible to others... FOR THE REST OF YOUR LIFE! (5) I don't know if everyone responds the same way psychologically, but I had SEVERE DEPRESSION for about 2 years after my procedure, wondering why I voluntarily paid $7K to destroy my perfect scalp.
(6) They will mention the "pencil-thin" scar that will remain in the donor area, but what they won't mention is that hair will not go above or below the scar, which means you will have a SIGNIFICANT gap in your hair growth. This also means you'll need to keep your hair in the back fairly long (at least a "4" cut) in the back to COVER this damage.
Because I am in the military, I have to keep my hair cut close (which BOSLEY knew!) so I've resorted to using a "cover-up" (make-up) to hide the scar. This makes it VERY hard to shower, etc. anyplace other than your own home! This also means I can't just shave my hair now because I have this huge scar in the back of my head. Being bald would've been SO MUCH more low maintenance!
OK, I've rambled enough, but hopefully you can tell I'm a REAL patient and I'm VERY SINCERE about helping others not to make the same horrible mistake I made. In the end, the absolute best thing for you to do is to embrace your baldness and RUN to the nearest barber to get it all shaved off! Bald is beautiful and I wish more than anything that I could take it all back.