From San Diego, CA. I want to warn others that about to place an order with this business. I found their website and so excited to order first time a 6 chew NexGard for my small dogs. After 2 weeks I received the product. Instead of a 6 chew for small dogs, it is a 3 chew for medium dogs. The order print out came together with package confirmed that they got the information right but sent the wrong product. I have tried to contact them multiple time by email, message, phone with no response. I spent $60 and now cannot even use it for my dogs. I doubt that they gonna refund to me. Be aware of this scammer company and DO NOT order with them and waste your money.
Budgetpetcare.com is a fantastic company with cheap prices on name brand supplies. Even though product comes from the UK normally within 7 days after they say my order has shipped I receive the product and great customer service. Highly recommend budgetpetcare.com.
FLORIDA -- I have purchased from Budget Pet Care for some time. I normally chose to purchase dog care products but have from time to time purchased for my cats as well. I am always happy with the pricing. They always offer a discount incentive to buy and purchasing from their site could not be easier. I usually put the purchase through PayPal, another convenience they offer. They always send a confirmation of the order, a Buysafe protection plan they pay for to ensure a smooth shipment experience for me. They also let me know when product has been shipped. I need look no further for a good company to do business with.
When I ordered Frontline plus for the first time I thought I will receive it in 4-5 days, but became anxious when it did not arrive as expected. When I called the customer care I was informed that since their pharmacy is outside US it takes about 10 days. The order did arrive in 10 days and the products worked as advertised. I just paid $24 for 3 month's supply with free shipping and got another 5% discount. I have bought continuously for 2 years and their prices have not changed nor have their free shipping or 5% discount. Good site to buy from, everything is upfront. I will continue buying from them.
STEINBACH, MASSACHUSETTS -- Hello! A lot of times people will go out of their way to complain about something but not to praise. I don't think that is fair. I just wanted to say how satisfied I have been with my entire experience Budget Pet Care. Ordering my item was easy and their website was very informative. My item came quickly and was well packaged. But the best part - the product worked GREAT! My kitties are now flea free and I am sure if they could type they would thank them so much! After trying three other products and being told by the vet that I needed to try CAPSTAR @ $20 a pill; it was such a relief to find this website at affordable prices. They rock - I won't go anywhere else for my kitties flea needs!!
My two beagles and a kitty got flea infection. For the same, I ordered Advantage II and Capstar from Budget Pet Care. The product was shipped the same day from a facility in USA. I was emailed that both of my orders are shipped and shortly I will receive them. I was waiting for my delivery. Since, three days passed from the day I received their email, I didn't got the delivery. I called up customer service about this and was told that the product has been shipped, though he will check the status with the company's logistics and will inform me.
The next day, the gentleman called me up and was apologizing saying the address was mistaken for the other. He assured me that I would soon receive the package at the end of the day. I soon received the product and was happy to see that the company was very much into customer care. Thanks to the gentleman for being honest and informing me about the true status of my delivery. I definitely will order from this website only, since they have excellent customer service and they are real honest people.
This was slow in arriving to my house - I ordered this on July 12 and did not receive until July 24th. I did not understand at first that this is coming from Canada! But the prices and products cannot be beat. It is the cheapest I can find anywhere and the products (from what I can tell - packaging, they do what they are supposed to do - kill fleas!!) are the same as what I buy here in the US. Just be aware some products are different from what we have here, so pay attention while you are looking at the website. I will use again!
PENNSYLVANIA -- Budget Pet Care is completely reputable. I, as well as the members (which includes veterinarians) of my kennel club, have been dealing with this company for years! Unfortunately, you have quite a few ignorant people out there who from lack of common sense and knowledge will attempt to malign a great business that has super prices and terrific customer service.
Ignorant people say "I ordered Frontline Plus and received Frontline Combo... it's a scam." The scam is from the drug companies that price both animal and human medications much cheaper everywhere but here in the U.S. Complain to the drug company, do not bad mouth a company. If you think I'm lying just go to Merial's (mfg of Frontline) website and read at the bottom "FRONTLINE Combo® contains fipronil and (S)-methoprene ®Registered Trademark. For further information, contact Merial Animal Health Ltd, CM19 5TG, UK. ©Merial Ltd 2012. All rights reserved". Those are the exact same ingredients as Frontline Plus!
Foreign service charge? That charge (usually 3%) is put on by your credit card company NOT Budget Pet Care!! Get a Capital One card and there is NO extra charge! Your vet says the drug is phony/counterfeit? What do you expect them to say at the prices they charge? Get rid of your lying vet and find someone honest! It took too long to get your merchandise? It comes from England, Canada or Australia... with the money you are saving... have some patience... you charged it didn't you? Therefore, you have protection. So, you can believe the morons, village idiots, whatever or do yourself a favor and get a good product at a great price!!!!!!!!!!
EASTON, PENNSYLVANIA -- My feline was really getting thin due to worms and I was quite skeptical to try anything until and unless my veterinarian gave green signal to the treatment. After diagnosis, he told me that my kitty was suffering from gastrointestinal worms and so I had to use a deworming treatment as soon as possible. The reason was that she was getting thin on a daily basis.
I wanted to get only qualitative product which was genuine and so he told me to get products from BudgetPetCare. I am thankful to him for recommending this company as now my cat is free from these worms and is regaining weight. I will continue to make purchases from this online store in the future too!!! Thank you so much... You guys are doing a wonderful job.
I have dealt with this company for about four years now. I have had nothing but excellent experiences. They are able to offer name-brand products at much lower prices than you can obtain from your veterinarian. Many people say that they are misleading by selling Frontline Combo (the British version of the product made by the same company) for a price that is about half what my vet would have charged me. You can get the true Frontline Plus product (again, made by the same company) for a higher price, but they are identical prices. The only difference is that one is made for the US and one for Great Britain.
I typically receive my orders within a week or so and I have never had a customer service issue. When I have needed to contact customer service, they were very helpful. I would recommend this company to anyone without reservation.