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Budget Pet Care Advantage - Page 2

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4.2 out of 5, based on 8 ratings and
14 reviews & complaints.
Company Profile
Budget Pet Care
27 Old Gloucester Street
London, WC1N 3AX
1-888-400-8410 (ph)
www.budgetpetcare.com
Product/Services
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BudgetPetCare.com - Are they reliable or rip-off???
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CANADA -- I Googled "Advantage" and came up with a list of companies who claimed they sold at discounted prices. I THOUGHT that BudgetPetCare.com offered the best deal, so, on April 17th I placed an order for a 12 month supply. Here it is, May 11th, and I still have not received my order. I tried to call several times, but no one answered. Then, I came across this site and read the complaints, I called my credit card company immediately.

My credit card company called them on my behalf and managed to get someone on the phone. The representative claimed my order had been sent out on April 19th and he had no idea why I had not received it yet. He said, according to their policy, I had to wait 21 days from the time they claim the order was shipped and if I still had not received my order, they would ship a new, trackable order or issue a refund. Now I have to wait until Monday, May 17th before I can pursue this further.

My advise is that if anyone else has dealings with this company... BEWARE! If you have the same problem with them, get your credit card company involved immediately. I will update at a later date to let everyone know how this turns out.

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Great Prices - Fast Delivery
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Rating: 5/51

The site offers great prices and very fast delivery!

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Slow Delivery but Good Prices
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Rating: 5/51

DALLAS, TENNESSEE -- I've ordered large quantities of pet meds from this company on two occasions and both times thought it was not going to come. I emailed the third party guarantee company and received a phone call from Budget Pet Care the same day of my email. The representative explained that delivery is slow because of distance and border issues. The products were received within 2 days of my inquiry. They did, in fact, deliver within the time promised, by one day.

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Super Fast Shipment ~ Excellent Prices
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Last summer I had ordered from Budget Pet Care and took a risk because I read all of the customer complaints. But I thought what the heck and went on my own gut feeling. Glad I did. Last Summer it did take 3 weeks to receive however I am ordering from another Country (Canada) so I kind of expected a longer wait. The product worked great. Both my dogs FLEA FREE. I ordered this Summer and received within a week. Very Happy. Half the price. Thanks CANADA. :) Thank you Budget Pet Care.

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