DALLAS, TEXAS -- I have four pets - two dogs and two cats. So, you can understand the kind of predicament I would be in especially when you come to know that I hardly have enough idle $$ to spend on my furry pals. Sometimes it makes me feel miserable and that is the very reason I am always looking for online pet stores that can provide qualitative pet products at a price that I can afford. One fine day, while browsing on Google I am across this company and could not believe my eyes about their prices. But nevertheless bought the products and the products received were in excellent condition.
My furry pals loved it as they are now free and enjoying their life. I was able to save 60% of my pet budget. Thanks to BudgetPetCare!!! Do you think I would complain about it? NAH!!! These guys are amazing. I will keep on getting more pet products till the time these guys do not change their pricing policy and their zero shipping clause!!!
I order the Frontline Plus Extra Large quite regularly. I live in the US, and I can purchase it much cheaper from BudgetPetCare.com. I rescue dogs and cats so I use a lot of it. I like to order from them because it is a very easy website, the price (gotta save my pennies), and they are very customer-service oriented. If I order something a bit different than my regular, they will give me a courtesy call just to be sure.
Also, for the first few times I ordered from them (which was actually several years ago), they called to be sure that my address was correct and that I understood it takes longer for my orders to arrive. (Living in the US, it takes 3-5 weeks, but I don't mind, as I order ahead.) I am very pleased with BudgetPetCare.com and I recommend it to anyone who needs quality pet products for a bit less money. :-)
ON LINE COMPANY, TENNESSEE -- I have been buying my Frontline plus from this company for quite a while now and have never found a better price. The quality of the product is just as good as I have got at my vets and I would recommend them to anyone! Never have had a problem and they are super nice if you are ordering by phone.
I have been ordering Frontline Plus/Combo from Budget Pet Care for several years. Budget Pet Care prices are so much better than the other stores or sites I have looked at. I want to protect my dogs (4) from fleas and ticks, Budget Pet Care allows me to so easier with their prices and free shipping. They truly represent their name through their prices. I refuse to shop anywhere else. Thank you, Budget Pet Care!
MISSOURI -- I had purchased several times in the past - but the last Frontline Cat flea product did not work for our cats after we tried 2 months - couple of doses…(once a month, tried twice) Company was courteous but kept saying maybe cats are immune to it now… Then suggested try another one of their flea control products used on the cat food? I suggested just exchange the product (maybe it was from an old or bad batch) and I will try again, but after 2 or 3 calls, emails and other back and forth, it was not worth the hassle.
They wanted me to return unused portions then they would refund or credit or??? I just wanted an exchange of what I bought to try again!! Too much trouble - I said never mind - I am done with your company. Don't have the time to spend on this return issue!!
HUNTSVILLE, MISSOURI -- This is a company that I have dealt with for a number of years. They made it possible for me to get Frontline Plus for cats at a cost that was about half that of the veterinarian's office (cutting the price from over $15 per application to less than half of that!). Plus, they've offered outstanding customer service and great shipping times (even though the product can come from various countries around the world). I typically receive the product within 7-10 USPS shipping days from the day the order is placed.
Concerning others' issues with either product being substituted or being sent from another country... it's a non-issue. I've contacted the manufacturer of the product and they are all equivalent. In the US, they will only allow it to be sold by licensed vets or a few major outlets which allows for price fixing here, but since they use product made by the same company around the world, it allows for the savings. Check budgetpetcare.com's website and look at the details of the product. It explains the difference in labeling.
They are an excellent, reputable company to deal with and I would not hesitate to deal with them for any item in the future. The few times I've needed to contact their customer service with any questions, I received an e-mail reply in less than about four hours and outstanding phone support the one time I did call. They were polite, courteous, and knowledgeable and answered my question on the first contact which is something that many companies struggle to do.
They make taking excellent care of your pet possible at prices that just are not attainable sometimes here in the US. They are based in Canada and they have my complete trust. I would recommend this company to anyone needing pet products as a way of saving money and still getting great service!
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STEINBACH, MANITOBA R5G 1Y2 CANADA -- I ordered Frontline and Sentinel for my 80 lb dog on May 4th, 09. I travel for work, was in Alabama when I ordered the items and left earlier than planned for Wyoming (next job). I have since called the post office there in Al where I was staying, the Rv park I stayed in, and my family who checks my PO box in MO (where my residence is) several times. Never showed up. Today is June 29 and it is the 3rd time I have tried to contact them through their toll free number. First time I get a recording saying to leave a message. I did, no one returned my call. Second attempt at contact no one even answered.
Today when I called, it was the strangest thing. A woman answered almost right away, no normal company introduction (recording) saying that reps are busy yada yada, but I said this "This is ** and I placed an order on May 4th which I have not received. Would you like my order number?" She replies, "I am sorry, but our system is down currently. Could you please call back in 2 hours time?" I told her that the website wasn't working either and she said, "yes, it is down also." I told her that was odd because the 2 weren't related and she just... uhhhh. I said I would call back and if I got the same run around I would be calling my credit card company next.
I will be getting my money back. Don't order from them. Also a word of advice, use a credit card for ordering online over a debit card. I think it's easier to recover losses. I already called mine and they are being really good about it. Told me to make an attempt to get my order and if I couldn't they would dispute the charge and remove it from my bill, just like that. The credit card representative also told me they have been having trouble with Paypal a lot. I always thought they could be trusted! Live and learn.
We run a small non-profit for pets in Maine and are usually short on funds. If it was not for BudgetPetCare, then keeping our rescued pets free from fleas in summer would not have been possible. They have discounted prices on all the products which made our pet caring affordable and manageable. I have never had any bitter experience in terms of product quality, delivery or the customer service guys. I call them often even if I have a slightest doubt. I think there should be more stores like BudgetPetCare that does not burn a big hole in your pocket! Thank you BudgetPetCare!