Capital One Auto Loans Consumer Reviews - Page 2

Even though they have no problem deducting payment monthly, they refuse to accept a loan payoff this way. The customer service "supervisor" was not only totally rude but even hung up on me! By the way, the only real way to send them an email is to enroll in their online banking site then go to the self help center to send a "secured" email.

PENNSYLVANIA -- I received a pre-approval in the mail from Capital One Auto Finance for the amount of $30,000.00 dollars. However, I have not used it because of the fact, I had no use for it at the time. I would like to know if there is an expiration date on the pre-approval letters and if they can be used at later date, or any time that is applicable for the consumer.

I paid off my auto loan over 6 months ago. I still do not have the title. After being lied to on many occasions I still do not have this resolved. This company just does not care.