ALABAMA, USA, ALABAMA -- I made a purchase with my credit card at the machine and nothing happened after the machine malfunctioned and no receipt was issued by the machine and the customer care did nothing about it after submitting a complaint about the incident them. I was worried about my couples of bucks that is held on air without receiving my Bitcoin in my wallet. I was angry and luckily I saw this Ads online which directed me to Kate who work with BTS trade and coinback firm who was kind enough to assist till I got my Bitcoin in my wallet. ** is the answer to all your complaint and problems you're having with Coinstar.
ARIZONA -- I believe I have been swindled by them. After I invested and made profit I was unable to withdraw as they kept asking for fees and tax on withdrawal. Fortunately I met a group of investment traders who had also been scammed by them on an anti scam crypto help group and they referred me to fill a crypto investigating firm's form on **. After a short while I got a mail from them and they helped in tracking and getting back the money I lost.
BELLVUE, WASHINGTON -- I intended to convert change to an Amazon gift card. The information on the front of the Coinstar machine clearly advertises that service, as well as the terms of condition that you must accept. Unfortunately, it is not clearly communicated that all redemption options are NOT available on all machines. On this particular machine, the cash voucher is the only service available.
If the option you want is not shown when you begin the process, STOP and DO NOT USE. Something I learned after being charge the 10.9% counting fee. I have complained directly to the Coinstar site and to their customer support phone line. This is totally misleading and more than a bit sleazy to advertise the ability to donate to a charity then charging a fee on funds.
BLUFFTON, SOUTH CAROLINA -- I went to change my daughter's coins at the kiosk, that day it was raining the voucher got wet and you can't read the barcode and at Walmart they told me they couldn't help me, I called Coinstar and they told me they couldn't help me either, in short they stole my daughter's money
LAGRANGE, ILLINOIS -- I went to the Coinstar in Jewel Food Store to exchange some change for an Amazon Gift Card (which had 0% processing fees) since everywhere you go there are signs of a change shortage. The machine “malfunctioned” and the customer service employee said that they had to print out a cash receipt which had over a $12.00 processing fee for cash. They said there was nothing they could do about it.
NORTHRIDGE, CALIFORNIA -- I went to Coinstar at Jons Market located at 18135 Sherman Way, Reseda, CA 91335 and forgot to use my Coinstar voucher the same day on 7/2 at 6:24 pm. The next time I went to the same store in a week, I was told that I cannot use the voucher. Called Coinstar customer service, and my call was disconnected twice after being on hold for over 45 minutes. Store ID 15215024, Transaction #**. WORST EXPERIENCE. Go to the bank.
BOISE, IDAHO -- The Coinstar gift card exchange is useless. I received all gift cards for Christmas mostly to places that are either too far to drive or they are not in the area. The ones to places close by, I do not shop at. So I went to the Coinstar gift card exchange kiosk in three different locations and I either couldn't confirm balance on the unused cards or it would tell me different things each time I tried.
One card it did say it could tell the balance, said it was insanely high multiple times what was on the card but still would only offer less than half. Out of 11 cards each tried multiple times and 25 minutes in each place, no success so I'm going online to a place that works. A lot of money for useless machines.
HUNTINGTON BEACH, CALIFORNIA -- I deposited coins: pennies, nickels, quarters, half dollars and dollars into a Coinstar at the Ralph's supermarket. None of the half dollars or dollars registered as being counted and none were in the reject bin in the front of the machine. I called the Ralph's manager over. I asked her to look inside and she said she couldn't. I put another half dollar into the machine to prove it wasn't registering and was not returned. I asked to speak to her Coinstar contact but then she opened up the machine. (I guess she then remembered she had the key).
Inside the Coinstar machine was a plastic container with my half dollars and dollars and some nickels and quarters. My advice, if you use a Coinstar, have the manager there to open up the Coinstar machine to collect your money that is not counted and is not returned to the reject bin in the front of the machine.
WINSTON SALEM, NORTH CAROLINA -- Went into Lowes Food to get an Amazon e-gift card so my wife wouldn't know what or how much I was spending on her Bday. Put in my cash and get a receipt saying "sorry we can't complete this transaction" for a refund, call 1-800 number, and "store cannot issue refunds." OK so now I'm irritated, call the number and speak to a woman who proceeds to tell me they will send me a check in 7-10 banking days, ask her if she can't just give me a egift card code over the phone or by email.. Nope, now I'm pissed and proceeded to let her know.
After she realizes how upset I am about the situation, she tells me I can go back to the store (a good bit out of my way, I stopped during work almost on the opposite side of the county) and call or have them call and they would TRY to get the store to refund my money. I asked her why don't THEY call the store and speak to someone about the refund and I was told they don't call the stores where their kiosks are located...WTHeck?? So now I'm waiting on MY money, probably for 2 weeks+ because their machine was screwed up.. NEVER AGAIN COINSTAR!! If I could give them less than 1 star, I would.
MONTICELLO, INDIANA -- I have used Coinstar many times, today I used it knowing that I had two dollar coins to count. The machine did not register that I used dollar coins, which makes me wonder how many times I've gotten ripped off and my money miscounted! I even waited a long time to see if the machine spit out my dollar coins and it never did. I called customer service to let them know that it ate my dollar coins without crediting me for them. The person I was speaking to just kept repeating the same phrases and not listening to me so I hung up. I will not use them again.