AVONDALE, ARIZONA -- My son used Collegiate Housing when attending UTI in Avondale AZ. I cannot say enough what a terrible experience it was. He was paired up with 3 other roommates. The roommates were smoking pot, drinking, had people staying over. If there was a rule they broke it, not to mention NEVER CLEANED. My son had to work a full time job to pay the $550 for a "premium" Apartment which was honestly an Apartment from the 70's (furniture included). They charged cleaning fees when he moved out because they said he didn't document. The bathroom was so bad when he moved in. (his bad, Lesson learned) They made him move out his apt. 4 weeks prior to graduation and go to another one. RIGHT AT THE MOST DIFFICULT TIME for his studies.
When confronting them about the terrible conditions of the "premium" apartment I was told that he could have been asked to move. "YES, Perfect” I said. When did he have the time? He works full time to pay for this piece of you call "premium" and goes to school. He has no time to move. He literally had 2 hours to eat and 7 hours to sleep. DO NOT USE THIS SERVICE!!! They are ** our kids and do not enforce the rules (unless it makes them a buck). Now, my son will be moving out of 2nd APT in a few weeks and they will probably hit him for that too!!! HEADS WILL ROLL!!!
SACRAMENTO, UTAH -- I sent my son to UTI in Sacramento with the promise that all issues would be resolved quickly, with residential aids at the apartment and school. My son shared an apartment with three other boys who had classes at night, broke all the rules (overnight guests, alcohol, not cleaning). Furniture was broken, the kitchen sink leaked, my son was not given the PIN for the gate for months. Two of the other boys had no jobs and ate all my son's food. I called the school many, many times.
I had to call my son's recruiter to get some of this resolved. This was NOT the apartment we signed up for. They notified us the day of. Two years later I am finding out I am in collections. DO NOT USE THIS SERVICE! They make a TON of money off students. The second room had two twin beds in it 3 inches a part. DO NOT USE THIS SERVICE!
MOORESVILLE, NORTH CAROLINA -- The first mistake was MIMI **. Moved my son to a different housing than what I applied for without notifying me. My son and his other roommates moved in and there were bed bugs. She lied and said they were beetles. Who gives a crap as to what they were, no bugs should be in there. The A/C went out, she lied and said she had no idea. It's 95 degrees in Mooresville and they have no A/C.
Let's rewind back to just the apartment alone. Horrible inside and out. Tiny 2 bedroom one bath, old mattress left in the laundry room, the kids had to purchase a microwave, W/D, kitchen supplies. I mean $485 per student and that's all you have to offer. They are paying 3 times the amount of the regular rent for that **. And Molly at corporate states that they supply furniture. You idiot that doesn't add up to rent, lights, or that furniture. I did the research. You can furnish an apartment for $100 per month and that includes twin size beds, kitchen and living room furniture. They expect you to pay 2 times the rent to break the lease.
MOORESVILLE, NORTH CAROLINA -- I wish I would have read reviews about this shady company whose home office is in Indianapolis. My son had photos of moldy walls and disgusting carpeting that CHS probably was reimbursed for previously and did not fix. He was continually ignored. We were told we could have a month to month lease after our initial agreement and I signed my name with my son to go back to the office and get the department manager to fill in the rest.
Lo and behold I find out they instructed him to fill in dates that would legally make us responsible (or so they hoped) for another lease agreement. He left school unfortunately which is another story about UTI and suddenly I get a notice that my 'account' has gone to a collection agency. I am in the process of duking it out with them regarding this bogus lease agreement. I was not originally for letting my son live in a regular apartment but if I can save any other parent from the stress and anguish of dealing with CHS, I will be a happy person. For your sanity and the health of your child, DO NOT DEAL WITH CHS.
SACRAMENTO, CALIFORNIA -- This company is horrible. They do not fulfill any of the promises that you are courted with. They nickel and dime you to death before you could get the key. They do not bother to tell you why the raise in rent, just an email saying "just replace the fourth page with this one." I have had a five month horror story with these people. That is while my son was at school. Now they are threatening collections. The rules were never enforced. There were parties, overnight guests of the opposite gender, everything that CHS says that they will prevent.
I asked my son if he had spoken to anyone which is hard when NO ONE IS IN THE OFFICE OR WILL RETURN YOUR CALLS. I know this is a fact. I visited for a week and there was in fact NO ONE IN THE OFFICE. I do not want to think about the nightmare I am up against now that he has left.
ORLANDO, FLORIDA -- Collegiate Housing Services is a nightmare. NOT to be trusted with anything they say. Our son moved 3000 miles away to attend MMI. Little did we know Housing from this service was going to cost us so much more money. Initially we were told he could stay in an apartment with only one roommate. Not. Ended up with four in the two bedroom apartment. His roommate sleeping two feet away was a slob bringing plates cups bowls etc into the room and NEVER cleaning. Leaving dirty tools on the rug and furniture. And attended school at different hours so always waking up our son.
After several complaints to Director Adam about the mess and pictures sent to him the inspector showed up and the slobs mess had to be cleaned up by everyone. Go figure. The slob moved out leaving the next mess. We moved our son to a different complex not associated with Collegiate Housing Services but we're stuck with the slobs cleaning bill and the inspector Nick lost our key which we were also charged.
The limits on the thermostat were unrealistic. Florida humidity and summer temperatures in the 100s. The apartment's air conditioner went out for a week. Numerous calls to Director Adam were not answered. These students were living in 90+ temperatures inside. No sleep. The many promises that CHS made to all at the orientation were not met. In my opinion Universal Technical Institute/MMI desperately needs to fix the issues with this Collegiate Housing Service and find a safe reliable alternative. Someone needs to form a class action law suit against CHS.
DALLAS, TEXAS -- Whatever you do, do not allow your student to utilize this service. My grandson is attending UTI in Dallas. He was placed in a room with other students I would classify as slobs. They would have numerous parties and sleepovers and even brought in dirty engine parts and placed them on the rugs. They graduated before he did and my grandson was left for the room inspection. He was charged $285 dollars for issues he was not responsible for. An example being the dirty rugs and a hole in the door that he was never near.
When I challenged the cost to see if the charges were spread equally among the students, I was told I was not allowed to see the charges. Making me suspect of the entire process. When I asked to speak to someone of a higher authority I stopped receiving calls. Then to top it off they moved my grandson to another room which I am convinced he will be falsely charged again when he graduates. Quite a money making process.
He also was forced to live without air conditioning for days before they would fix it. I would like to hear from other complainants in order to determine if a class action suit is something to pursue. Stay away...it's not worth the aggravation. Better off staying in a YMCA...
MOORESVILLE, NORTH CAROLINA -- CHS has a great racket over there. They get 4 kids in a 2 bedroom apartment and charge $469 each kid. My son on the initial sign in sheet noted mold all over, they did nothing. Had I known he would have been out in a jiffy. They moved him to another apartment NOT because of mold but because he was 'loud'. Then they agreed to hold on to personal belongings until he was fully moved in but they strangely disappeared. Then they charged him for tires that they had to get rid of that he wanted. They charged each boy $600 for some weird 'cleaning' issue. Really? $2400 to clean a two bedroom apartment that they rented out right away?
If it was that trashed then they would have not been able to move someone in. There is something very wrong with this place. I am about to mention a BBB report as well. Please whatever you do as a parent, if you are in Mooresville at UTI do not let your student stay in one of their apartments.
INDIANAPOLIS, INDIANA -- My son lived in their apartment. They paid 180.00 non refundable move in fee. They paid over 600.00 a piece to live there with a shared bedroom. Two of the other roommates paid almost 800.00 for a private room. During the move in they had to do an inspection sheet with any damages when they moved in. They put on there was stuff wrong with the apartment such as dirty and scuffed cupboards, dings in the doors, things that you typically see in a house from normal wear and tear.
Myself and another one of the moms came in and cleaned the apartments ourselves and we left that cleaner than when they moved in. A month after move out each of the tenants got a 100.00 cleaning bill. Not a 100.00 cleaning bill together but individual. They charged them 20.00 a piece for a scratch on a cupboard, they charged them 20.00 a piece for a ring in the toilet, they said there was toothpaste all over the bathroom mirror which is a lie and charged 20.00 a piece for that one spot, and 20.00 each for dirty oven.
I tried talking to them about it and told them we didn't have a problem paying 100.00 fee between the four of them but they kept telling me nothing they can do because they signed the contract and each one had to pay it. They made 400.00 in less than a half hour of cleaning.
PENNSYLVANIA -- I am currently in CHS and it is a nightmare. Honestly too much to go over. They are unprofessional, they do not care, they are never held accountable for anything when something goes wrong, the majority of their employees I have encountered just do not care in the most simplest of terms.
When I first moved into my apartment I discovered with my roommates that there was not 1 light bulb in the apartment that we had been told was newly renovated. Crap paint, things hung up by just drywall paint all over the floor that we then get blamed for. That is just the beginning of the nightmare. Ask anyone involved in their services that are being provided a living space. I have not heard 1 positive thing about them since I began my stay. Awful.