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Credit Solutions Consumer Reviews - Page 2

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Don't Waste Your Money
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DO NOT waste your money with Credit Solutions. They tell you they will help reduce your debt by 50%. They don't. It took soooo long to get any settlement offers through them. In the mean time my credit was getting worse. I finally found out from a credit collection agency that I could negotiate my own debt payments which I did, and paid off all my debt sooner than Credit Solutions said I would.

I started negotiating all my debt through the collection agencies myself and they were all very helpful. They worked out payments I could afford and did not charge me any extra finance charges. In the long run, I paid Credit Solutions a lot of money for not much help. Lesson learned. I plan to stay debt-free from now on.

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Don't Waste Your $
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You pay your monthly fee to these people, and they tell you to stop making payments on your credit card. They guaranteed me that I'd have payoff offers within 60 days. Six months later, I had one that I initiated myself with the credit card company. I kept getting one excuse after the other from these people about why they haven't settled my accounts.

I had a hard time getting someone to answer the phone, and was placed on hold for 10 + minutes quite often. You can call these people 10 times, speak to 10 different reps, and get 12 different answers to your question. This company is a rip off. The BBB gave it an F, and I pulled my business from them. Fortunately, I was able to cut my losses at under $500 before they suckered me out of over 2 grand in fees.

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Don't Ever Use Credit Solutions, They Don't Help!!!
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This was a really bad decision to make. All they did was take my money and make me go to court with my creditors and owe court cost. I called them numerous times to help and all they said was that they called out creditors and they know I'm with Credit Solutions.

I was in court with one of my creditors, they said they never heard from them. Credit Solutions kept $1,000.00 dollars of mine and said that was there cost for helping me. HELPING ME - HA! They never did anything. Please don't ever use them, you won't get nothing accomplished. I have contacted all my creditors and now they have helped me tremendously. But I'm still out $1,000.00. BE SMART, DON'T BE LIKE ME!!

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Yeah, Probably Best to Do It Yourself...
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DALLAS, TX -- Poor Credit Solutions gets terrible reviews and gets branded all over the internet for being evil and ripping people off, but my experience with them was actually pretty good. The bottom line is they do exactly what they say they are going to do, which is charge you a very high price to do something you could very easily do yourself: negotiate a settlement with your credit card companies. This or any other debt settlement company is not recommended for anyone other than those who have some weird serious fear about getting on the phone and actually talking to your creditors.

Besides that though, I found CS to be very responsive and effective in settling my accounts before I dumped them. They got me half on just about all my accounts and were able to break the payments up. So again, I have no beef with CS as a company, but why pay someone thousands to do something you should be doing yourself? Especially when you are trying to get out of debt!

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Credit Solutions Destroyed My Credit
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I thought I was being responsible in trying to resolve my debt with Credit Solutions. Damn was I WRONG!!! These people destroyed my credit to the point at which I can't even get a credit card for more than $100. I am now 100% debt-free (in which I had to do on my own, thousands of dollars later). But the moral of the story is, they make you go months without paying your bills. Your credit score is plummeting while all of this is happening. Not to mention you have harassing debt collectors calling you every day. You also get a 10-99 at the end of the year.

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Don't Even Call Once!
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AUSTIN, TEXAS -- I am being harassed by Credit Solutions! I contacted them regarding my $130K+ student loan debt and ~$2K misc debt. I was informed that there's nothing I can do about my student loans but take another loan out to pay with hopefully a lower interest rate. Fair enough, then I was told in a quieter, hushed voice that really CS is just a settlement company. I didn't really want to settle my debts, I'm willing to pay them off in full. They're many small bills. I figured I could save the money and pull my own credit report.

I told the representative I'd call back later because I made first contact on break from work. Big mistake! I should have just said, "sorry I'm out!" I now get called three times at least a day by ** at CS. After the night time calls I get an email, same thing every time, saying that he's been trying to get a hold of me, they can really help, etc. etc. etc....

Now their 800 number doesn't even show up on my Caller ID it's just 428-08 or some crap like that. I've emailed '**' at CS asking to please stop and yet the calls, the voice mails, and the emails still show up. I will tell everyone: DO NOT USE THIS COMPANY. When I did in good faith seek information regarding my case from there, I was put on hold twice. If they can't spare five uninterrupted minutes of my time from work to help me, then I don't want anything to do with them!

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OMG Credit Solutions
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So I signed up with Credit Solutions and they advised me that I would pay them, they would save my funds and settle on my debts for pennies on the dollar. It turned out that I paid them for taking calls from my creditors who were trying to negotiate settlements but couldn't. It turned out that Credit Solutions are not able to hold funds in a trust for me because they are in the state of Texas. It turned out that when there was a settlement offer they would email me the offer and I would have to come up with the funds myself.

If I could just come up with the funds, I would have never hired them. I could have negotiated my own settlements. One of my creditors was ignored for so long that I got sued and Credit Solutions had nothing to say about that. I finally called my creditors and realized that they all were trying to work something out with me and Credit Solutions was not doing their job. I am so upset about it all. My money was taken by the same company that claimed to help me save money.

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Do It Yourself!!!
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TEXAS -- After 3 months of paying about 200 hundred dollars, nothing was done for my credit card accounts that I had given them, instead I called each creditor and settled the account myself, without having to pay an extra dime. When I called to cancel the service, they said "sorry ma'am, we don't have a refund policy" so over 600 hundred dollars was wasted for them to do nothing. The customers service staff was kind and courteous as they should be when they a ripping you off. Do it yourself and save the headache of dealing with these guys (and keeping your money in your wallet).

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Credit Solutions Will Ruin Your Taxes!!! Beware!!!
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TEXAS -- CREDIT SOLUTIONS IS THE WORST COMPANY OUT THERE!!! SAVE YOUR SELF AND CANCEL YOUR AGREEMENT OR DON'T SIGN UP WITH THEM!!! The idiots at CREDIT SOLUTIONS fail to mention that the money they "save" you is then considered earned income!!! If you have a $10,000 debt, CRAP SOLUTIONS says they can reduce it by 50%, which makes you think you're going to save $5000. WRONG!!!! That $5000 is now considered earned income and you have to claim it on your tax return and will no doubt bump you up to a new tax bracket!!!

I paid them over $2500 for their "services" and this stupid fool that works for them claims that they had already put time to work on my account and that I would not receive any sort of refund. They only worked on one account for me and now my taxes are going to be screwed up!!! I HATE COMPANIES THAT BLATANTLY SET OUT TO SCREW PEOPLE!!! I am going to post on every possible site I can find about this company!!! Karma's a ** Credit Solutions!!!

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I'm Debt Free on My Credit Cards - Now I Owe the IRS
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OKLAHOMA -- I went through Credit Solutions with the understanding that when my credit cards were paid off and I was through paying installments to Credit Solutions, I would be debt-free. WRONG!!! I find out from the tax man that the money on my credit cards left over after I paid the settlement is considered income!!! Has anybody had to deal with this?
So now I have my credit cards paid off, but am going to owe the IRS because of this extra "income". I will have to make payments to the IRS with interest for several years.

When I talked to Credit Solutions about why they don't mention this fact up front before you sign anything, all basically they had to say was it was not their responsibility to tell anybody. A lot of the extra income is interest from the credit cards. I had no idea that I would have to pay taxes, otherwise, I might have been able to save some money or have more taken out of my paycheck to cover this.

I am very very upset about this. I would rather owe the credit cards than the IRS. Please let me know if anybody has had this happen to them. I just really believe that Credit Solutions should have told me. Any ideas or suggestions would be appreciated.

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Credit Solutions Rating:
24 reviews & complaints.
Contact Information:
Credit Solutions
413 N Tancahua St
Corpus Christi, TX 78401
1-866-991-1113 (ph)
www.creditsolutions.com
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