I purchased a 2009 Ford Escape. It had a water leak in the back of my car from day one. I have been given the run around by Ford. They feel that more people should complain before they can do anything. This is the second Ford I have purchased in the last 10 years, that had a water leak... Go figure. I will NEVER, EVER purchase a FORD car, van or truck again. I thought AMERICAN cars were supposed to be great, they just suck. I will go with Toyota next time. Sorry USA but this is fact.
I have a 2009 Ford Escape with 11,000 mile on it. Took it to the dealer which I got it from and they told me my trans had a problem. So I said "fix it". They told "OK". But I did not get a rental car. Now this is a new car and they will not give me a loan. What the deal. I had to buy a service contract on a new car that is a bunch of b.s. I will never buy a Ford car again. Can you believe this? What a great car company.
WOODBRIDGE, NEW JERSEY -- My 2003 Ford Escape was just 27 days out of warranty with only 26,324 miles when the transmission blew. There are many TSB notices about this transmission. I called customer service to see if they would assist with repair costs. Repair costs are between $2000 and $3000. They flatly refused, told me I was solely liable for repair costs. I traded the Escape "As IS" at a loss just to be rid of this piece of garbage car. I was planning to buy 2 Fords in the next 2 years but now I will NEVER buy another Ford again!!