PUYALLUP, WASHINGTON -- I bought a Amazon card on Christmas Eve for my son for Christmas. Contacted Amazon and they sent me an text and told me to show it to the store manager and according to Fred Meyer, it is between me and Amazon. Contacted Amazon again and the 2nd time they told me to go back to the store and have them reactivate again! The store representative said that they could not do it and again it is between me and Amazon. I purchased this card from the store in the amount of $300.00!! No one wants to help me or refund my money.
All I wanted was for this to go into my son's Amazon account since it WAS his Christmas gift that he was not able to enjoy at all. I truly believe that this should be between Amazon and Fred Meyer not me! I am a victim of fraud between Amazon, Fred Meyer and Whoever this Mr. ** is!! Here is my proof of purchase!
I have been dealing with Amazon for almost one month come the 24th of January! Someone needs to help me with this issue! I already trying to contact someone to do an investigation, next is a lawyer! For my lost of funds and distress that I have been going through. My son works for law enforcement and I will get all the guidance from him to do what I need to do to get his funds for his Christmas that he was not able to use at all. I'm Sorry! Right now I am frustrated! Something needs to be done.
PUYALLUP, WASHINGTON -- I am returning to tell you the results of what was said to me about my Amazon card that was scammed in the amount of $300.00! From Fred Meyer's store in Puyallup. Which was my son's Christmas gift from his mother! It was said to me that I cannot get my money back (according to Fred Meyer), due to a no return policy on cards! If I purchased a gift card! How was I suppose to know that it was scammed! So, now, anyone who purchases a gift card must beware, because Fred Myer will not refund you! All gift cards are at risk, so that is telling me that Fred Meyer is the fraud, not Amazon!
I am not the first person that was scammed from Fred Meyer, apparently there were other customers that went and still are going through the same thing as myself. So why is Fred Meyer continuing to sell the gift cards! This was suppose to be a store that I can trust! If something does not work, get your full refund! No. It's not happening! Fred Meyer, you ought to be ashame of yourself! Your customers is who makes your business and this is what you do to them in return! I will not stop complaining until I get my money back! Please stop telling me to take it up with Amazon! I did not purchase the card from Amazon, I purchased it from you, Fred Meyer.
NAMPA, IDAHO -- I ordered my groceries online from Fred Meyer because I am under 14 day quarantine I can't go out. I made the order to be delivered. I was told 4/6/2020 between 4-5 pm. The day of it was 4 pm got a text saying your order won't be delivered until 5:30-6. And it kept happening every half an hour and for later and later.
10:30pm came up and was told sorry we won't be able to deliver groceries until 4/9/2020at 9pm. I called Fred Meyer and of course the wouldn't do anything and wouldn't take ownership. They directed me to Instacart. Who btw you can't get thru wait time of 92 minutes every time you try to call. Few times I waited over an hour only for them to bump me back to 160min. Wait time every time. Never got to speak to anyone. And today their phone service said no one available try later.
I talked to Fred Meyer again and the lady said to place another order but for pickup and they would load my car and since the earliest date online showed April 15 she would have them bump me up to tomorrow. So I went online to double Check what all I had on my order that I paid for and my whole entire order disappeared. I have my confirmation number but it don't matter it's totally gone.
I spoke with the pickup manager and he said that not true and he wouldn't fix it said sorry good luck. He was so rude didn't care about resolving the issue. He said I can come in the store and doing my shopping didn't care I was under quarantine or that I could put others in danger. Mind you I didn't go. Walmart had only half what I wanted available but was so much better to go thru them. This is the worse service ever. Fred Meyer and Instacart way to take care of your customers in need during the pandemic.
EUGENE, OREGON -- I was in an electric disabled shopping cart, in the cashier's line today. When my turn came up, I brought the cart level with the counter. The cashier said "hello", picked up the store flier and read it cover to cover, never once looking at me again. Then she started tidying her workspace, still not looking up once. I tried three times to get her attention and she finally acknowledged me on the third attempt when I asked if she intended to keep reading or to help me unload the groceries. She came around and started unloading the groceries while telling me she didn't know whether I wanted her to help. I pointed out she had not asked or offered and had read the flier instead. She responded, repeatedly, that I must be having a bad day. (I wasn't until I encountered her!)
I asked to speak to the manager. I told him what was going on. He asked if it was possible she hadn't seen me. I told him she had initially greeted me and then ignored me. (It didn't seem to dawn on him that she should have been looking at her aisle for customers, right where I was sitting, not reading the flier!) Throughout my conversation with him, she stood there smiling inappropriately and smirking. I pointed that out to him. He asked if I wanted him to unload the cart. I said of course not, that I just wanted her to do her job and not ignore it or me.
The implication was that I was having a problem, when in fact I just didn't like being deliberately ignored. So that disabled shoppers can navigate around her, I will identify her as someone who by her name and accent can be identified as being from another country. Steer clear of her. She is culturally insensitive. Other than her, I have never found an unpleasant or unhelpful Fred Meyer employee in the three years I have shopped at this store. In fact, other than this incident, it is a pleasant place to shop.
SPOKANE, WASHINGTON -- I live a long way from any large grocery stores so stop in once a month to purchase a month worth of groceries all at a time. I am definitely not happy with my last trip into Fred Meyers. After comparing my last trip with my brother who also shops there we found we have both been displeased with the checkout area having both of us finding we are missing groceries when we get home.
For myself, it all started when I unloaded my groceries at the newly remodeled checkout counter. With the new conveyer belt that needs someone extra to bag the groceries. Partway through bagging my groceries, I caught the girl doing the bagging walking off with one of my bags of groceries. I called her back and she tossed the groceries into my cart like tossing an underhanded baseball. Then turned around and went to another lane and started bagging there. A couple of minutes later she was back bagging my groceries again. I turned to the cashier to answer a question and when I looked at the bagger again she was walking off with another bag of groceries. I stopped her again. This time she tossed the bag about 4 feet onto the conveyor belt then she disappeared for the rest of the bagging.
As I was leaving the other customer who she was "helping" said "Where's my meat? My meat is not here." Needless to say, I checked my receipt very carefully when I got home. Missing items I paid for, celery and some apples. Oh, also had some very bruised bananas and there were grapes scattered all over the place. Frankly, I think the bag she tossed onto the conveyor belt contained all my meat. Even though I stopped her twice I still lost some groceries. You, however, just lost a longtime customer for $5 worth of groceries and the absolute NERVE of a sticky-fingered bagger.
PORTLAND, OREGON -- I shop at F.M. all the time, mainly for groceries, I spend three or four thousand dollars in their stores annually, and in general I've been satisfied. But recently I had one experience that was so utterly bad and stupid that I have to publish it. Here's what happened: My computer went out, and I needed an inexpensive computer to tide me over until my regular computer got fixed. F.M. had a couple in stock which cost around $200 and which would have met my needs, but there was no instruction manual. There was one online, of course, but since my regular computer was not working, I couldn't print it.
I asked the clerk, and finally the store manager, to print it out for me, which would have cost about ten cents in paper and ink, but they wouldn't do it. I wrote F.M. management and told them my story. I got a pro-forma reply letter in which they promised me to look into the matter and get back to me, but I never heard from them again. So if you want anything but the most minimal treatment, shop elsewhere.
RICHLAND, WASHINGTON -- Shopped here 30+ years. Downhill after some new ownership. High turnover - never same cashiers. They all quit. Former employees quit after new ownership. Broken glass on cold cases (looks **). Sanitation wipe station removed. Sneaky: sale prices don't ring up and this happens repeatedly. Sent in comments to corporate website for feedback and No one responded!!! Confirm on delivery of comments. I have chosen to shop at Safeway and Winco. Bad aura hangs over store. Tenants in bldg next door (Hairmasters) moved out as Fred Meyer was going to raise their rent too high.
The “health food section” in bulk foods is now a various types of chocolate covered crap. Sigh... I miss the old Fred Meyer that valued customers and their employees. Lost my business for good!! Don't go!!! Do not support a store that treats their employees and customers like **.
OAK GROVE, OREGON -- They never have enough checkstands open and when the line is long they literally take hold of your cart and tell you to come to self-check area, where there is one person helping several, up to six people who all need her because the machines have glitches. Produce has tiny barcodes (if they have a sticker on!) and how am I supposed to remember which kind of a dozen apples I'm scanning anyway? Not only does F-M pay their employees low wages, they simply don't schedule enough to be working so that shoppers have a smooth experience. I'll be shopping at Safeway from now on, even though F-M is 2 blocks from my house.
WASHINGTON -- We no longer shop here and had returned many items that tasted like laundry detergent, dryer sheets or air freshener. Baked goods, meat, produce, food in sealed packages all absorbed these odors. School supplies smelled strongly of air freshener, as did the paper goods. Toilet paper, paper towels absorbed strong laundry product odors as well. The plastic shopping bags even seemed scented with a sickly sweet smell.
We now shop at Trader Joes. They sell no strong laundry products, air fresheners, nor do they use scented plastic bags. We were literally tasting and smelling detergent and fabric softener on almost every item from Fred Meyer. We'd also stink when we'd return home from shopping here, having acquired all the ambient store scents. Sometimes we needed to shower and change our clothes if we didn't want to smell like Fred Meyer for the rest of the day. It was so gross. We're very happy with Trader Joes, food tastes and smells like it should, rather than scented laundry products or air freshener.
OREGON -- I had received a couple of gift cards 6 months before. I took them to the store and let my kids choose their toys and we went to ring them up. At which point the cashier says the cards have no funds. And I replied that I certainly hadn't used them since I never go to FM. She said not very politely either that she couldn't help me and either I wanted to use another card or step out of line.
I asked for a manager and she said none were available. I asked, "well what can I do, since in our state it's illegal to drain cards or expire them." She just says, "try customer service." But they couldn't help me either and gave me a number to call. The number said they'd get back to me in 2 weeks if I leave my name and number. (Probably to sell my info) And guess what they never did call. The person that gave me the cards has a receipt that they were paid for and funds should be there. So obviously this is their game. They just steal your money. Common con men. That should be their new name.