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Frigidaire Washing Machines Consumer Reviews - Page 2

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Frigidaire Front Load Washer
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Boy, for $900 I'd sure expect to get a washer that didn't crap out within months. I started getting the E20 error code within 6 months of purchasing brand new. We'd pull it out and fix it, push it back.... a few weeks later same thing. By the time the one year warranty was up, it was EVERY SINGLE LOAD. Frigidaire's response- "please contact a local serviceman" ($75 an hour, my cost!). For $900 a year, I can afford to go have my laundry done. BOO FRIGIDAIRE! And don't even get me started on their worthless dishwashers!

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Truth About Front Load Washer Bellows
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Front load washer bellows complaints by owners are justified. Front load door boot (bellows) are a design problem. GE and Whirlpool designed their front load washer door bellows so the bellows did not hold water that could cause mold and odor. Ge and Whirlpool used a different design bellows and a drain tube on the bottom of the bellows. Amana corp. incorporated a coating on their front load bellows to prevent mold and odor. Can't figure why Frigidaire won't upgrade their bellows to satisfy their many customers?

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In response to earlier post
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In response to the front loading Frigidaire washer that I posted on 9/10, I would like to say that the "burn" marks from my washer were caused by clothes getting caught in the hole of the drum and when the washer would go into the spin cycle, the clothes were stuck while the washer was spinning and thus gray and brown friction marks and tears would were the end result. Some were wondering why a washer would leave burn marks, just a clarification.

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Poor Design
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TAMPA, FLORIDA -- In general, this is a poorly designed appliance. As noted in other reviews, it has problems draining water during certain cycles. Since it tends to hold water, you have to keep the door propped open or you get a lot of mold inside the washer. The detergent drawer has been replaced twice. It tends not to slide easily, so the plastic cracks and leaks. Frigidaire is no longer a high end producer of appliances.

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Front Load Washer
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SELMA, TEXAS -- We purchased a Frigidaire Gallery front loading washer with 11 cycles - heavy duty - extra large capacity in about 2005. Within 13 months it stopped working. We called for service from the 1-800 number on the pamphlet. We were told that the warranty had expired. We paid $500 to have it repaired. Now, Jan 2009 it is leaking....

Company Response 01/30/2009:

I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.my3cents.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look into this matter. In order to do so, please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter. Again I regret your disappointment with your appliance and look forward to resolving this issue with you.

Sincerely,
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com

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Frigidaire Washing Machines Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 2 ratings and
15 reviews & complaints.
Contact Information:
Frigidaire
Electrolux Home Products
P.O. Box 212378
Martinez, GA 30917
1-800-374-4432 (ph)
www.frigidaire.com
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