Good Feet Consumer Reviews - Page 3

AUSTIN, TEXAS -- I'll just tell you what happened and let you draw your own conclusions. When I arrived the sales representative had me do a balance test by standing straight up in my stocking feet with my hands clasped, palms up behind my back, and he pushed down on my hands while I resisted the push. This made me lose my balance, and I stumbled backward. This, he said, showed that "your alignment is off." Then he had me stand on a couple of inserts and we repeated the process. This time no matter how hard he pushed I didn't lose my balance. The arch supports had fixed my alignment problem!

But I know enough physics to suspect there was something fishy about that demonstration. I asked him to do it again, and this time I thought I felt a slight backward angle to the pushing when I wasn't standing on the inserts. It could be my imagination, though -- if that's what I suspected was happening then maybe my mind convinced me that it was.

So when I got home I asked my wife to help me repeat the process. She pushed straight down on my hands as hard as she could, but she couldn't reproduce my alignment problem. Then I tried it on her -- when I pushed straight down on her hands she had no alignment problem, but if I pushed ever so slightly backward while I was pushing down, she lost her balance backward just as I had in the store. Before being told about the backward angle to the pushing she didn't notice it, but when we repeated the exercise she said she could just barely feel the backward angle.

Then we repeated the test more objectively by clasping my hands behind my back and having my wife hang a 50 lb weight from my hands. Once again I had no alignment problem. The only time my alignment was off was when the salesman was doing the balance test in the store and I wasn't standing on the inserts. Those results could not be reproduced at home without resorting to trickery. I suggest that before you buy expensive inserts, you get a second opinion on whether "your alignment is off." Repeat the balance test with someone you trust and see if you get the same results.

I got a pair of the Endurastep insoles while on a cruise in Australia for $250AU. I honestly don't know how you people in the US ended up paying $1100-1600 for them, even if it was for 3 pairs. At any rate, I attended a "seminar" on posture and it turned out to be a sales pitch for these insoles. The presenter told us that they were much less expensive and more effective than orthopedic insoles which cost $800+. I've always had a problem with leaning back too far and having sore feet after a lot of walking, so I decided to pick up a pair.

I must say that I was impressed with the insoles as they reduced and even eliminated the pain in my feet over the rest of the cruise (I bought them on day 2 of a 10 day cruise). They worked extremely well on my dress shoes which always used to leave me with painful feet. They also worked quite well in my Sketchers. My only complaint is that they don't work so well when just standing instead of walking. My back bends backwards again and I start to feel uncomfortable. Other than that, I'm happy with the insoles.

I bumped into a few of the attendees on the cruise a few days later and they all said they were doing quite well with them. One lady had constant problems with her feet that not even her orthopedic doctor couldn't resolve, but she was enjoying the Endurasteps. Another lady had a minor issue and she had been looking around for the presenter but couldn't find him. I probably should've suggested that she look for the next "seminar" in the cruise daily schedules. :P

At any rate, this is a pretty good option, especially for people who have nowhere else to turn. I would suggest that you don't pay any more than what they advertise on their website (currently $199US per pair); if you're paying into the thousands, then you're definitely getting ripped off.

PORTLAND, WASHINGTON -- I tried the Good Feet inserts about 5 months ago. I was desperate and those commercials they run kept running through my brain. I tried the inserts for $700 and they did not work. I was unable to wear the "Strengtheners" for more than 5 hours and the Maintainers didn't do much. I followed the guide to wearing these inserts exactly and even went back to the store for help/guidance. They did attempt to swap out the "Strengtheners" with a different size but it never worked. The sales guy acted as though I really didn't try so I showed him a log of the hours I spent wearing these things. He was generally not sincere.

In short, these made things much worse for me. I had to go see a foot doctor only to be lectured about buying these inserts. So the end result was returning these for store credit. I ended up getting a gift card with $700 on it. I did buy some shoes but frankly, their selection is weak. Things to consider: 1) I'm sure these might work for you. I don't believe the football player in the commercial saying he could have gotten another ring if he had these. Pro players get the absolute best treatment. I'm sure it's a paid endorsement.

2) They like to have people use their foot massage while they get your inserts from the back. Don't do this. The foot massage does feel great but it masks the use of the insert they have you try on. Meaning you think the insert is making things better when really it's the foot massage after effect. Good Feet should actually sell the foot massage unit. I feel using the foot massage is where I made the mistake, so don't do it.

3) There's no cash return. I knew this so I can't really complain but it sure stinks. Having $700 store credit at a place like this isn't exciting in the least bit. 4) The cost. They initially wanted me to spend $1K on a set of three. Why? The margins on these are probably around 10,0000%. This is not a simple cheap investment for the average joe (like me). Other: I ended up getting inserts for $59 which solved my issue. Customer Service - not great. I call them to ask about shoes and they put me on hold.

Then someone from an entirely different store 40 miles away picks up. What? I rarely get a callback and I'm nice to them! Summary: There are other solutions on the market that cure feet issues and a much lower price. In addition, if you review eBay, these inserts seem to show up a lot for resale. Hmmmm I wonder why??? Best of luck.

FARGO, NORTH DAKOTA -- I was extremely disappointed in the "upsell" this store uses. They told me their orthotics were $309.00 and the employee brought out several pair for me to look at and choose from. She then measured my feet and told me that I need to up my shoe size from an 8 to a 9. I have never worn a 9 because it is too big and the shoes rub my ankles raw. In an instant, she was back with a spendy pair of tennis shoes in a size 9 which she put the orthotics into and urged me to try on. I told her that they were rubbing the back of my ankles. She said it was normal.

At this point, I was still under the impression that the total cost would be $309.00 plus tax. Wrong. She told me never to wear any of my size 8 shoes, boots, sandals again and to stay in a size 9. I was unaware that she had not been professionally trained for her job, and as my feet were hurting badly I decided to "go for it." The total came to $500.79. I took the shoes home and wore them accordingly - a half hour the first day, an hour the second day, etc.

After a week, my arches and feet hurt worse than before I went into the store. I decided to return the shoes only to be offered store credit on a different pair of shoes. This is the "upsell" they use. They show you their orthotics and bring out a new, expensive pair of shoes to suck you into buying for the orthotics that won't fit into any of your other shoes.

When you ask for a refund, they blatantly refuse because they want the money you originally paid for the shoes kept in their pocket. The woman I dealt with was very snotty to me when I mentioned that their policy is a bunch of shit. She stormed into the back room and returned with a clipboard and snidely said, "You are now refunded!" I signed the slip on the clipboard and left and will NEVER do business with that store again.

SAN ANTONIO, TEXAS -- I have been living with horrible foot pain for at least 4 yrs. I have been to at least 5 foot doctors with no relief. One doctor wanted to do surgery even though he did not understand the cause of pain. None of them could explain the cause of pain. The pain was on the balls of my feet. It was so intense that some mornings it was all I could do to walk carefully, slowly and 'softly'. The pain would also be on the tip of my second to little toes. I would wonder where all this would end if this condition continued to progress. I have tried every imaginable insole to subside the pain, but nothing ever worked.

A friend suggested that I give Good Feet a try. And so I did on October 14, 2017. I made an appointment to meet with a sales representative that day. The store was 141 miles away in San Antonio. It was more than well worth it. Better said, it was life changing! The insoles which I was carefully fitted are correcting my feet and the pain in less than a month has just about left!!! I cannot believe it!!!

Merrie ** fitted me and worked with me for over 2 hours to ensure a proper fit and everything perfect. She was my angel that day and has continued to follow up with me, making sure that all is working out well. Absolutely the best in customer service and tops in class. I feel like family and believe she genuinely cares about the progress of my foot health. I put these insoles (I have purchased 4 different types and several of certain ones) in every shoe I wear including my water socks, so I can walk on the beach and keep my feet in correct position.

This was a monetarily expensive investment. But I have spent much more with all the doctors I have been and spent so much time. These insoles fixed what the doctors would not do. I am amazed! Best investment I have ever made because it is paying huge dividends in returning my foot health, my mental health and time and money which I will not lose to going to doctors to fix this problem. Thank you Good Feet and Merrie **! Customer for life.

CRANBERRY, PENNSYLVANIA -- In my opinion I think it is a scam. They advertise we custom fit you can walk in their store with them. I go in and the clerk measures my feet and I thought she was going to custom make these for my feet and I would come back in a week. She goes in the back room and comes out with a pair of inserts and put them in my shoes and says, "Try them out."

Red Flag #1. This store front is about the size of the average living room so how much walking can you do. The cost I paid was 322.00. She tells me there are no refunds just store credit within 30 days. Red flag #2. I can understand if it was something they custom-made you don't get a refund but these are just plastic inserts they got out of the back room. My feet were hurting real bad so I took them and did exactly what she told me to start 30 minutes and add 30 minutes each day and when I get to the 8th hour I can wear them to exercise and do whatever I want. They didn't work for me.

I talked to a guy at work and he said take them back to the Good Feet Store and buy these inserts at Target or Amazon called WalkFit for 19.95. OMG. They looked darn near identical. They felt identical plus they give you three metatarsal pads low med and high that you can snap in the insert which feel so much better than what they tried to sell me. 5.00 replacement each year where the Good Feet Store charges 20.00. Bottom line I got store credit I was lucky. Go to the Good Feet Store first. Try on what they are trying to sell but don't buy them then go to Target or Amazon and try out the WalkFit for 19.95. You won't feel no difference.

CALSBAD, CALIFORNIA -- I have Plantar Fasciitis and I tried various ways of healing this. I tried things from orthotics, physical therapy, massage, acupuncture, special ointments, clays, salts, oils. Pretty much if it was within my reach I was going to try it. Finally I had come to the conclusion to keep doing my exercises even though they didn't seem to make a difference.

While on a cruise I visited the spa and there was a person there showing Good Feet and he was explaining how they could help. I will confess I thought it was an overpriced joke. I checked the reviews online and they were hit and miss which made me even more leery. This guy just wouldn't give up and insisted I give it a try, so I bent (rarely do I bend into any sales pitch) but decided why not.

Oh my goodness what a difference. I came on the ship with crutches (seriously) and I left with what I thought was a little bit of plastic in my shoes that worked. Well it turns out it's not just plastic, it's actually carbon fiber and I can't explain why it works, but it does.

I have been back off the ship for several months now, and I still need these little Happy Feet. I still find it hard to believe that they work for me but they do. I have even tried wearing my shoes without them and yep the pain comes right back.

From the reviews I can tell they don't work for everyone, but they worked for me. I know it's hard to spend the money on what looks so cheap and expensive and knowing there is a risk that it might not work for you. Clearly if it worked for everyone, this would be the cure for all feet problems. Everybody's feet are different and you will not know if it works until you try it. I hope it works for you as well as it has worked for me. I'm so pleased and so happy I purchased these "little healers" because I can walk again without feeling and looking 90.

GREENSBORO, NORTH CAROLINA -- After seeing TV advertisements with people saying how great the Good Feet Store is I got a bit bothered thinking back on my experience back in 2006 with them. In the spring of 2006 I went to the Good Feet Store in Greensboro NC due to some foot and leg pain. I worked and walked on concrete all day and needed relief. They were nice and friendly. I was checked out and given 2 sets of supports. A pair of huge black arch supports and a pair of smaller ones to wear in between using the big ones. I was told to start off with just a few minutes a day with the big black ones and slowly increase my wearing time and wear the small ones in between.

I tried and tried and returned to the store a couple of times and was even sold some other pads and products to use with them. It was awful. After a short time I had to stop using them. The pain they caused was really bad. The pain lasted a couple of months. At times I felt like I could barely walk because my right foot hurt so bad due to these things.

I went to a proper professional (a doctor) and he told me what a rip off the Good Feet Store was and that he had seen a few people that had problems with them. And they were sooo expensive. I think I spent around $500.00 all together. Maybe they have helped some people but my advice is to stay away from them and go to a real professional if you have foot problems. Or just go and buy some arch supports at the drug store like I finally did (this was the doctor's advice) now my feet are fine. Good Feet Store is a ripoff.

SANDY, UTAH -- I've had some foot pain and have worn for a few years the orthotics a podiatrist had made for me several years ago at a cost between $200-$300. I saw the Good Feet ads and went into the local store. They were forthright about the roughly $1,000 cost for the three sets of arch supports. But I asked what scientific basis for using three sets of arch supports with different arch heights versus just one pair. They were unable to provide written backup for their method (their ads rely heavily on emotional testimonials) and the salesperson told me that some man back in the 1940s had devised the method. Needless to say, this is an unscientific and expensive scam.

After my visit, I went to a local shoe store run by a professional orthotist. He agreed with my assessment that Good Feet is a scam. He also told me that my supposedly custom orthotics, obtained years earlier from my podiatrist, were not custom at all but could be bought for about $35 (vs. the $200 to $300 I had paid). He reshaped these existing orthotics for me (to increase the arch to better fit my foot) and added a pad to deal with a specific foot problem. Cost: $40. He told me real, custom-fitted orthotics do cost in the $200 to $300 range, but there is no need or evidence to support buying three sets of them from Good Feet.

SALEM, OREGON -- Saw the TV ads for Good Feet. Have trouble standing in one spot for long with Foot and Back pain. Went to Salem G.F. store. Tried on a couple pairs of shoes and different inserts. Salesperson said you have to give them time to work. At no time did I feel they had my best interests in mind. Spent maybe 45 minutes trying out their products and the bill for a pair of shoes and inserts was almost a $1,000.

The salesperson was actually shocked when I said I had to think about it. Not very upfront on how much they cost. Left a phony email address and phone # so as not to be bothered with follow up calls to buy. As a salesperson myself I wanted to see how they operate. They have no medical training or any real concern for you as a person. Run, walk or crawl if you have to away from this black hole for the gullible.