JACKSONVILLE, FLORIDA -- DO NOT give this company your money. Whatever you do, avoid this company all costs, people. Do not be fooled by success stories, do not be fooled by the 'helpful' and 'lovely' counter girls, and do not be fooled by the package deals offered to you at a discounted rate. I am officially on the other side of this experience, which means I'm now able to tell the full story.
What initially Drew me to Ideal Image was an advertisement I heard on the radio about summer package deals only being offered for a limited time only! When I first came here for a consultation, I was in good spirits and hopeful for results. The waiting room was stocked with success story after success story that spouted all kinds of promises. My consultation lasted less than an hour and I wasn't fully convinced this was right for me. I say that because I am fair haired and after reading the fine print, I learned laser hair removal is not very successful for blondes, even those with dark blonde hair like mine.
My hesitance led the consultant to bring in one of their licensed technicians to come in and take a look at my hair. She said somewhat cautiously that I'd make a good candidate, though she didn't look fully convinced. She took a look at my scalp and kind shrugged and said, yea sure. I should have left then, but I was hopeful so I stayed and signed off on the worst financial mistake of my early 20s. If you're reading this, that means after 3 years, I've finally paid it off. It may have been at a 0% interest rate for all 3 years, but this was still a GIANT MISTAKE that I must warn everyone else not to make.
I signed a contract for 7k for the following services: laser hair removal for my crown (widows peak and edges), pits, and full bikini line. Important info about myself that contributes a lot to this entire experience: I'm a person who suffers from pretty high anxiety and I'd like to think that I also have a decent threshold for pain, as I have several tattoos and piercings.
What I was not able to anticipate or predict was how severely laser hair removal would impact my anxiety. While I was given numbing cream to use before every visit, it still did not stop me from having a full blown panic attack after every session. I just could not handle that type of pain for whatever reason. I think I went to 3 full sessions before I threw in the towel and decided to stop subjecting myself to this anxiety inducing pain.
When it comes to my experience with technicians, I saw a different person every time I went - which also did not help with my anxiety. I had hoped there would be some level of consistency on that front, but there definitely was not. During my very first visit, the technician working with me explained which places would hurt the most based on what I'd signed up for, and proceeded with starting at the MOST painful spot (my crown). I asked her politely to start somewhere else, since I had no idea what to expect at that time. It was awful.
After throwing in the towel and explaining to everyone how this was not going to work for me and my anxiety, I was told that I could not get out of my contract. It was only then that I started digging around on the internet looking into similar horror stories and experiences. I had no choice but to continue paying for a service I could no longer receive. I refused to let them continue laser hair removal and demanded they give me something for my money so that this wasn't all a fucking waste. It was then that I decided to give Cool Sculpting a try. I will never forget my first encounter with the technician for that service, as she said something to me that I will never forget.
Now, I am fairly short and chunky in the middle, but I wear clothing that flatters my body type and hides my imperfections. As soon as I undressed enough for her to see what she would be working with, she said to me, "Wow, you really know how to dress for your body type." She made a few facial expressions along with this comment that insinuated that I was right to choose this service based on what she was looking at. This made me very self conscious and wished that there was someone nicer in the room to quell my nervousness and growing anxiety.
My first Cool Sculpting treatment was also my last. Not only was the remaining balance from laser hair removal not enough to cover more than one Cool Sculpting session, I also got zero results from that as well. I try to block that part of the experience from my mind, as the healing process had me out of commission for well over a week.
I understand that everyone heals differently, but this was just plain uncomfortable and awful to process afterwards. My stomach region felt like it didn't belong to me; like someone had strapped this dead weight to me that I couldn't really feel but that I had to go along my business as usual and without issue. It was the strangest sensation and I don't recommend it to others. Beware and stay away. Keep your money and use it elsewhere.
GARDEN CITY, NEW YORK -- After I signed up, I used the laser removing service about 4 times before I got into a car accident and some financial problems. I paid my monthly dues, and I was happy that it was going down. I started on February 2017, and on January 2019, my balance was $2,904.45. On February 27th, 2019, I just checked it and it is $4,356.78!!! HOW IS THAT POSSIBLE??? How is it that it increases by $2,000 dollars in 1 month time? I called the Ideal Community Bank, and they said that they have added ALL the interest since I first opened the account.
For someone that is ALREADY struggling to fix their credit line, better their financial future and take care of sick parents... this was a LOW BLOW. And they "can't do anything for you at this time." If you're in your 20s, I know what it feels like to want a smooth, fit and beautiful body. I'm 27 now and I got this service when I was 25. Take my advice and DO NOT APPLY FOR THIS CARD! YOU'LL REGRET IT LATER! I PROMISE YOU!!!
ALTAMONTE SPRINGS, FLORIDA -- I was very interested in having Cool Sculpting done. I literally work out for a living and eat rather healthy. I was told I was the ideal candidate since I wasn't trying to lose weight as much as change where the fat was (which was my hips). I was looking forward to this treatment. When I signed the paper work for the Credit Line I asked specifically if after two years I would accrue all the previous interest since it was a five year repayment plan. the girl assured me that was not the case. It is the case.
Regardless of the payment, the services did NOTHING for me. I saw NO RESULTS whatsoever. In fact I think it made it worse if that's even possible. My original follow up had to be canceled and I asked the girl to follow up with me in a few days to reschedule because it was late in the day. She never returned my call. It has been two years since I received the treatment and I haven't heard a word from them. I do not recommend the service or the company for any thing.
PALM HARBOR, FLORIDA -- This business is a complete scam. They charged my sister $3,000 for 9 laser hair removal treatments (2 areas). So roughly $330 per treatment. She has a traumatic brain injury and I feel they took advantage of her by talking her into more than what she needed for a crazy price. If you read the reviews, many people complain of the same thing! There are so many quality places to get this service in the Tampa Bay area, and it runs about $80-$100 per session. I had it done myself in 2012 for $80/session and didn't need more than 5-6 sessions. All of my friends have had it done as well for a similar price (or less).
Why anyone would need 9 sessions is beyond comprehension and I think it's just a way for them to make more money. When I called and explained her situation and inability to know if she's being over charged, the consultant told me "well she shouldn't be coming into places by herself if she can't make good decisions." They refused to refund her for the remaining treatments that she hasn't had yet because "she signed a contract and it's non-refundable." I will tell all of my friends to never go to Ideal Image because I'm so disgusted with their practices
LAWRENCEVILLE, PENNSYLVANIA -- After seeing multiple ads on Facebook and Instagram about their Black Friday special of 8.95 a unit, I decided to take the plunge. I've had Botox done at least 8 times by a dermatologist and always saw results within a few days. The only area I wanted done was my horrible 11's and the upper bridge of my nose (which I've had done before with great success). The consultation was great, the people were friendly. I asked if a bit of Botox above my eyebrows would help open my eyes more.
The nurse practitioner told me no, it would give my eyes a more hooded appearance and that by injecting the crow's feet my eyes would like more youthful and open. I had only been willing to spend the money for the 20 units between my brows but since they were running a special and they gave me an extra 50.00 coupon off, I decided to go for it. She took before pics, marked my face and injected. It has now been 7 days exactly and I see NO change. They had me make a follow up appointment for 2 weeks following in case I needed to be "tweaked". Yeah, no.
I feel like it's all a scam to get me back in there to pay even MORE money to accomplish what the 20 units should have to begin with. I'm not even sure she injected me with Botox let alone 20 units of it. I'm thoroughly disappointed especially since this place is in PA and I'm in central Jersey. I will be emailing her tomorrow to let her know how dissatisfied I am and that I will not be returning unless they plan on doing what they were actually paid to do.
PLANO, TEXAS -- Don't believe their lies and promise. I am about 15 or 20 lbs overweight. Couldn't seem to get rid of my stomach and love handles. The sales consultant said I would experience a 20 to 25 percent reduction. I liked that. That was in June 2018. They took pictures, weighed me and measured me. The sales lady and technician agreed even though I was 78 years old, the procedure would work. They said 3 to 4 months for the reduction. I paid $6,800 for the procedure. By July, there was no change so I phoned them. They said be patient and wait until my scheduled appointment in Sep. I asked if it all would magically fall off in 6 more weeks. Be patient.
Sept. appointment arrived and technician took pictures to compare. She did not weigh or measure me. I observed there was no change. She said she had hoped for a better outcome. I said I would like any change. She said she would talk with her supervisor the next day and be in touch. When we didn't connect by phone, I went to the office. The manager was sorry. I asked her to measure me to prove there was no change. She lied and said they did not use tape measures. I told her they measured when I started. She maintained they did not. I left and filed a protest on my MasterCard. It is in limbo at this time. They will not provide copies of the photographs. Please don't be a sucker like I was.
SOUTH WINDSOR, CONNECTICUT -- I was very excited to try Botox and decided on Ideal Image because they had a special going on. The staff was very friendly. I was brought into a room and I was told someone would come into see how many units I would need. A Young girl came in and it took all of 10 seconds for her to jot down a bunch of numbers without even examining my face. That made me feel very uncomfortable.
After the Botox was done, I noticed several bruises which I know can happen but having Botox before elsewhere, I never experienced that though. A few weeks after my procedure, I have noticed one side of my eyebrow goes up farther than the other and the lines are not gone. I'm very disappointed because I paid a lot of money and did not get the results that I wanted. I Recommend going to a dermatologist who is a professional.
ALPHARETTA, GEORGIA -- DO NOT do the cool sculpting procedures. I barely noticed my results and they do not set a standard of what your results may be. Sure, results vary by person but with the $750 per area, you are better off getting plastic surgery. I spent $4,000 for no noticeable results. I measured my waist and I did not lose a single inch.
I called Ideal Image to see if we could work something out, maybe I could pay half the balance since I wasn't satisfied with the results. The lady I spoke to said she would review my chart and call me back. When she called back she said you did get results and that cool sculpting is not a weight loss program, that it is designed to help your clothes fit better. Bull!!! Get a waist trainer, do not spend thousands of dollars for your clothes to “fit better”!!! With $4,000, you can get liposuction with barely any downtime and just as much pain as the cool sculpting.
LIBERTY TOWNSHIP, OHIO -- Warning! Don't waste your money on Ideal Image. I went in to see about Cool Sculpting. The only place they actually do this procedure is on your face/neck. Commercials show the stomach area being treated but that is false. Once you have finished with the "Cool Sculpting" you might look worse! Why - because if you have a small double chin, you actually look worse after the multiple procedures. Why you ask, because if any fat is broken down, you have excess skin which actually looks worse.
Save your money and do a neck, under chin lift which includes liposuction and removal/tightening of skin. Do not sign up for Cool Sculpting. About hair removal, I had about three areas I wanted to fix on my chin. In other reviews, it sounds like I was given the same "sales Pitch." They told me it would not help with blonde, or white hairs but insured me they could see some dark hairs in the "mix." Regardless, the hairs I actually wanted to remove, did not work. Next, do not sign anything the first visit. They tell you they have a "special" and you of course need to commit at that time. Big Mistake! So, there is more but I'm sure you get the picture. DON'T WASTE YOUR MONEY!!!
JACKSONVILLE FLORIDA, FLORIDA -- Called for an appointment with Ideal Image for a Botox treatment in Fleming Island office. They said that they don't offer injections in Fleming Island office. I asked if they will soon because I didn't want to drive to their other locations since they are far from. Susan the admin assistant said that I am the one who wants the Botox. What an attitude... Where is the old fashioned "The Customers are always right" 😂. Awful service. Will never attend Ideal Image.