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JD Byrider Consumer Reviews - Page 2

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By -

ALLENTOWN, PENNSYLVANIA -- Let me first say the JD Byrider Dealership I dealt with was a privately owned dealership who simply purchased the right to use the company name. Also, this is a dealership set up to sell a car to anyone with bad credit. No one will be turned down if you have the right down payment. They will try to work with you and get it financed. Mind you, you have to have insurance already before you buy a car from them. Sound stupid? I know. How can you get insurance on a car you don't even know you're getting yet? But anyway, that's the way they did it.

Several things wrong with this particular dealership. 1) It had problems with overheating to which we had it back to them twice for them to repair it (same part) and it still didn't resolve the problem. We sat there on one visit on our wedding anniversary for 3 hours waiting for our car to be finished. When my husband inquired about it, he discovered that it was taking so long because the mechanics did not know how to use the diagnosing equipment for the car. I swear they just hire anyone. These mechanics were totally incompetent. When we finally took it to an auto shop on our own, we discovered a sensor needed to be replaced and that it would cost $1800 for a new one.

2) The passenger side view mirror did not work from the day we bought it. There said they would put in a order to Ford Agency for a new mirror. At the time, we were moving south (18 hrs away) and went in to see if our mirror had arrived. They never even ordered it and we were moving in a week. So then they said we would have to wait 2 weeks for the part to come in. All this time they were RIGHT NEXT TO A FORD DEALERSHIP. What a bunch of morons!!!! They couldn't go next door to get my part. It was literally a walk across the parking lot. When it finally came, they ordered the wrong mirror. I had an automatic mirror and they ordered a manual.

There was no time to make a switch so I was stuck with a manual. After the mirror was installed, my car would become soaked inside the door and floor boards every time it rained. I went to a JD ByRider in Georgia to get it looked at and they could not work on my vehicle because I bought my car from and independent dealer with the same name, which is how I found out it wasn't company owned. So, I got screwed there.

Here comes the real issue. A year after we moved to Georgia, my husband was assigned to a military base in Kansas. When we got there, I had the car registered in Kansas. (Later I found out I didn't have to do that b/c the military uses "home of record" and I could renew online with Georgia). Anyway, this cause a major upheaval and the eventual loss of my car. When I registered my car in KS, I was asked for my title. I did not have one, PA does not permit the owner to have a title until the vehicle is paid off. KS required the title with the owner at ALL TIMES regardless of loan status.

So KS filed with PA to obtain the original loan. JD Byrider and State of Pennsylvania absolutely refused. I had JAG involved as well. No amount of legal assistance would get anyone to budge. So in the end, JD Byrider stated they wanted the car returned to them. This process took 6 months before they finally came and got the car. So after all that time and money, I was out of a vehicle in Fort No Man's Land, Kansas.

Get this! A month later I was contacted by the company that towed my vehicle stated it was still sitting in South Dakota waiting to be taken back to Pennsylvania. I had to sign a form giving up rights to the car so it wasn't mine anymore. Why where they calling me? Wasn't my responsibility anymore.

Long story short.... I will never buy a car from them ever. I don't care how good the deal is, it truly isn't a good deal. They also tried to say that it was illegal for me to leave the stated with "their" car b/c my loan wasn't completely paid. What a bunch of **!! Not only were they wrong, but a clause in my car loan stated I was allowed to for certain purposes and the example they gave was "MILITARY". They told me it didn't apply in my case. Well, they signed it and so did I. As far as I'm concerned and any attorney will tell you that was legally binding.

NEVER NEVER NEVER buy a car from JD Byrider in Allentown, Pennsylvania. RUN FAR FAR AWAY AS QUICK AS YOU CAN.

Getting A Junk Vehicle
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PUNXSUTAWNEY, PENNSYLVANIA -- I bought a Jeep last year 2017. It won't pass inspection. I tried contacting the JD Byrider dealership that I purchased it from, I'm still waiting for a return call. They told me that the frame was junk so it won't pass inspection. I took it to 5 different places to have the frame checked...they all said the same thing. How did they sell this to you!!! It looks like I'll be contacting my attorney and file a suit. I'd give it a zero for a review but it won't let me.

Bad Customer Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ALLENTOWN, PENNSYLVANIA -- COCKY, RUDE!!! Old cars price above actual value!!! CNAC Dept. full of arrogant women who talk to you really crazy! Hang up on you and don't say, "Thank you" or anything! I guess they act like this because they are underpaid, broke and miserable. They need to know not everyone that gets a car from them is broke! I figure if you don't like your job you can quit but to keep customers treat them better! Or get a better education so you can get a better job and not take it out on your customer! Bums!

By -

FORT WORTH, TEXAS -- Do not purchase a vehicle from JD Byrider you will regret it. I understand the concept of paying more because of your credit being poor, but they take it too far. Upon purchase of the current vehicle I said I would not buy If I am upside down more than 3,000 on the car, ever!! It was not acceptable and could not happen. I was promised that I would never be and that in a year I would owe less than the car was worth or close to the value, this would make me capable of trading it in for another one. The only reason I went with them is because of this understanding, I had other options.

I trusted them and had more than one person at JD Byrider tell me this was accurate, so it was not just based on the salesman, it was also the finance company and manager. I have had the car a year and a half, it is valued at $1500.00. I tried to trade it in yesterday and they had my balance per my last receipt as 7900.00 and that is ridiculous. It has me upside 6400.00. To make the situation worse, I was approved for the new vehicle and when it came time for the payoff they actually increased the payoff to 8500.00 more than I owe. That caused the new finance company to back out.

They will report to the credit agencies but so do TOTE THE NOTE LOTS, the note holding lots actually sell cars closer to their values and will work with a finance companies for payoff. JD Byrider is a scam, they will overcharge and ruin your chances at getting ahead. It is not worth it. They are liars and thieves. The car I found out later was only worth 5K upon purchase but they charged me 12K.

Do not trust them, go to a tote the note lot, I can't stress that enough. If you wreck one of their cars you will still owe the remaining balance due to the extreme difference in value vs your note. You will still have a car payment and no car, if you try to get out from under the car they will increase the pay off and you will not be able to get another car for less than 5K down. It IS NOT WORTH IT.

The experience has been horrible, please stay far away from JD Byrider.. It will only ruin you, not help. The reality of the situation is I can't get to work without a car, and I can't afford two payments so my credit will be ruined If I wreck the vehicle and have a repossession attached, due to needed another vehicle and affordability. In the end your credit will suffer not improve like they state.

Do Not Buy A Car From Here!!!
By -

GLEN BURNIE, MARYLAND -- DO NOT BUY A CAR FROM HERE!!! I bought a car from this location almost 2 years ago and I've had nothing but problems. Ever since I got the car I have had mechanical problems most of all that were not covered in the limited warranty. I had my car in their service area and was told it was several different things when finally I took it to a more reputable shop and there was something completely different that was wrong. I've had problems with the car turning off while driving in the rain which is incredibly dangerous, it took them 3 times seeing the car before they think they know what is wrong. I still have yet been able to fix it.

On top of it all I have been called several times telling me I am breaching my contract because I don't have car insurance and they put a "flag" on my car to be able to be picked up. Not only have I had car insurance the WHOLE time they are incredibly rude when I call and tell them that this is a mistake on their part. All in all I would NEVER buy from them again nor would I suggest anyone to buy from them EVER. I'm stuck with a crappy car, high payment and bad customer service.... not worth it!

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JD Byrider Rating:
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1.0 out of 5, based on 12 ratings and
15 reviews & complaints.
Contact Information:
JD Byrider
12802 Hamilton Crossing Blvd.
Carmel, IN 46032
1-888-240-3595 (ph)
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