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Kia Motors Sedona Consumer Reviews - Page 2

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2006 Kia Sedona ABS Module
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ORLANDO, FLORIDA -- At 70,000 miles I started having what I thought was "bad gas". So we put in some gas fixer upper and the problems ceased. Two weeks later, started all over again. Acted just like you had gotten some bad gas, stalling, jumping, sputtering. Only this time, it would stall every time I went to back up. The brake light came on. The check engine light came on, and so did the brake light. Went over some bumpy railroad tracks and all the lights went out and the car acted fine.

For a week or so...took it to the dealership and they said it would cost $300.00 just to diagnose the problem. We told them to go ahead. They diagnose and tell us it COULD be the ABS Module, which cost $2,800.00 parts and labor. And then they drop the bomb. "That is just where it starts. There are other things wrong with it, but this is what needs to be fixed first, and then we will be able to fix the other things that are wrong with it after that."

They were supposed to call us after the diagnosis and they didn't. We had to call them, and they really are not as nice as you would think they would be. The economy should tell you to be nicer to your existing customers and/or customers to be. I'll be riding a bicycle soon.

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Starter Issues
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CUMMING, GEORGIA -- For the fourth time since December 2008, my '06 Sedona had to be towed to the dealership. The first time, they said it was the battery that was dead, causing "dead starter" symptoms. Pro-rated or not, with a family of 7, the $100 I had to shell out for said battery hurt. Less than 3 weeks later, same issue. This time, the wiring assembly between the battery and the starter were bad and replaced.

Barely 2 months later, same problem. Power for everything, including power doors, lights, radio, etc., but when you crank the key...nothing. Not even a click. 36 hours later, the stupid thing started. Brought it in any way and left it. Dealer had it for a week and it started each and every time. Did I mention I had to beg and plead for 3 days to get a loaner car??? I had my van for 1 week... and I just had to have it towed AGAIN to the dealer.

After hours, of course, I am praying the damned thing does not start. But once again, no loaner car, and I am a stay at home mom of 4 kids and my nephew relies on me to get him to work. I have no other mode of transportation. Can you say...FRUSTRATED???

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Bad Service Procedures
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Bad is not the word. Awful is more like it! I brought my Sedona to a dealer for service here in NY. It's been two weeks and they still have not repaired the issue and cannot give me solid answers. I have even started a case with KIA corporate and even when they call the dealer they cannot get any answers either. It took the service dept. a full week before they looked at the car. Kia corporation has denied me a loaner car as well.

Their service procedures are in need of major revision as they seem to have to depend on a factory representative to give any answers at all, another to approve loaners a customer service representative and still no positive outcome. This is the second time I have gone through something like this with them. Long story short, I would NEVER recommend KIA to anyone. BEWARE!!!!

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Warranty
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FOLSOM, CALIFORNIA -- Forget about their warranty. It is worthless. My Kia burnt up the entire wiring under the carpet. The dealer could not find any reason but repaired it for 2100 dollars. Even though they told my insurance company it was a mechanical defect they would not cover the wiring. They said it was electrical but their repairmen said something external caused the wire to burn. Bare wires were showing on the wire and the floor had about a 1 ft diameter spot where it got hot. I will not have Kia touch my car because I know they will find a reason to deny warranty work. NEVER AGAIN WILL I BUY A CAR MADE BY KIA.

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Advertisement
2007 Kia Sedona EX, upper headlight assembly bracket broken
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Does anyone that owns a 2007 Kia Sedona EX or other Kia Sedona have a problem with the upper plastic headlight bracket held on by 2 nuts, being cracked and not secure causing headlight to be somewhat loose? I have found 2 owners on other forums with exact problem. Please respond.

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So Far So Good
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SPRINGFIELD, MASSACHUSETTS -- Our 2006 Sedona Van is used as a business vehicle, and has gone 50,000 miles in a year and a half with only one issue. The brake rotors warped and were replaced under warranty at 30,000 miles. Everything else has been great. We used van to tow two full sized motorcycles on a trailer, along with three teenagers and all their stuff for a two week vacation 1500 miles each way without any overheating problems. I would recommend this vehicle. So far so good.

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Kia Motors Sedona Rating:
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2.3 out of 5, based on 3 ratings and
16 reviews & complaints.
Contact Information:
Kia Motors
111 Peters Canyon Rd.
Irvine, CA 92606
800-333-4542 (ph)
949-468-4905 (fax)
www.kia.com
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