Maytag Corporation Bravo Series Consumer Reviews - Page 2

ATHOL, IDAHO -- Bought a Maytag Bravos XL Washer. Does not clean the clothes properly, no matter what detergent or combination of cleaners I use. From Tide to Oxi-Clean, Shout, Borax, you name it, I have tried it!!! Not happy. Don't buy one. Oh and it is really noisy -- knocks, rattles, and moans! Huh?

Maytag Bravos does not clean clothes. I pushed my Bravos out the door and purchased a Speed Queen 412. I am quite happy now. Maytag does not care. I would not take any Maytag product even if given to me.

My bravo MCT washer is junk. Water level is always too low. We have to leave on Bulk wash all the time just to get some water to cover the clothes. NOW the washer will rinse then go back to wash cycle. Won't spin clothes. I have tried to reset the machine. It's only 1 year old not used very much. Now we found out it needs a new circuit board. OH, IT'S OUT OF WARRANTY SURPRISE. JUNK JUNK, DONT BUY.

MASSACHUSETTS -- This washer is terrible. All my dark wash loads come out with soap residue and more lint than when I put them in the washer. I have tried doing an extra rinse and spin and still the same residue on the clothes. I am extremely disappointed with this washer and feel it was a total waste of my money. I'm already thinking about replacing after a year and a half, I can't take it.

MICHIGAN -- This washing machine is horrible. It does not even get all the clothes clean. No matter what cycle, how big of a load...it is just a piece of CRAP. I hate it.

Jan 15, 2012 - One year with this machine and I hate it. Leaves white residue all over dark clothes. Probably on light clothes, too but can't see it. I have called into help line twice, and at their urging tested water temp, switched to Tide. Also washing small loads on HOT and BULKY setting to get more water in rinse. Sometimes clothes are DRY after going through entire wash cycle! I now wash only jeans on 1 load, only shirts in another as suggested by their support person. No change... and such small loads... all on HOT with extra rinse kind of defeats the purpose of high energy. Have photos if you want.

ALABAMA -- I purchased a Maytag because I thought they never needed repairs. Well boy was I wrong! About 3 months after we purchased our washer, we started having problems. It would not complete a cycle, it would not spin out clothes, it might take hours for the cycle to finish, if it did decide to finish. That's it....called the first time, a repair person came out and ordered a part that took 3 weeks to come in. Now this is a new machine and I am having to go wash my clothes at a laundromat because they don't have the part! This is not right!

Finally was fixed, but just for a short time. It started doing the same things again. Someone came out and fixed it, costing around $200.00. Again it worked for a few months and it has started back doing its same old stuff! Put a load on 3 days ago and it still has not spun out the water. We restarted the load numerous times and it still has not worked!!! Going tomorrow to buy yet another washing machine, but I promise you it will NOT be a MAYTAG!!! Hope this helps someone not make the same mistake that we made.

MILWAUKEE, WISCONSIN -- I bought the Maytag Bravos because I was told it was “top of the line” and expected that Maytag's reputation for quality would provide me with many years of dependable service without problem. Boy, was I taken for a ride! Unless you have a lot of money to spend, DO NOT buy a Maytag Bravos wash machine. After only 3.5 years of normal use (3-4 standard loads per week) and doing everything as suggested by the owner's manual, my machine has developed a bad drum bearing. The cost to repair this bearing is $400 for parts and $200 for labor… in other words, I am forced to buy a new machine after ONLY 3.5 years of use.

When I called Maytag's customer service department to question them about my problem, their response was “There are no recalls on your machine, so we cannot do anything for you.” When I further questioned them about the lack of quality/dependability my machine provided, they again said “Sorry, the machine is out of the warranty period, thank you for buying Maytag.” If you buy one of these wash machines, you better have the extra money to buy an extended warranty.

WATERFORD, MICHIGAN -- I purchased a Bravo gas dryer, it has now in 6 months nearly received the same amount of thermostats. The burner system has issues, but no one has courage to take Whirlpool on in a dispute. Whirlpool will not accept responsibility for their products. If they had been a big enough company to say,"We are sorry, let us send a new unit." I may have a better feeling. They have a feature that shows if venting is good, and yet, even when it shows that, the techs will not accept that, and claim it is a vent issue that is blowing the stats.

DO NOT PURCHASE A BRAVO XL DRYER. If you already have, do not expect Whirlpool, or Maytag to stand behind it. Whirlpool, you belong in the HALL OF SHAME!!!

LOUISVILLE, KENTUCKY -- 2 1/2 years ago we purchased a Cabrio Washer and Dryer. Six visits from the repairman couldn't fix it so Lowe's let us return it and get a washer/dryer from the Bravos line. They are horrible. The washer vibrates and if my house weren't on a slab I'd fear for it going through the floor. The clothes are twisted and tangled in the washer. After using softener in the washer and dryer sheets in the dryer, I still have to iron most clothing.

Calls to the company resulted in someone reading the manual to me. A woman from CEO Fettig's executive board finally responded to 2 set of letters written to about 5 of the company's execs assured me that all washers vibrate at times - even her own machine. I've been doing laundry for over 55 years and never had such horrible appliances and expensive too. I think the Maytag repairman retired because he was embarrassed!