Maytag Corporation French Door Refrigerators Consumer Reviews - Page 2

NEW YORK -- Purchased this mess in August 06, circuit board craps out after one year, product still under warranty. So the company sends A&E to repair, fine, think problems are over. August'08, COMPRESSOR craps out. Company tells me "out of warranty", so after finessing them, they agree to send a replacement at their expense, and repair unit. Once tech comes, he sees the EVAPORATOR has been installed UPSIDE DOWN, now need to wait for that part. It comes, not blowing cold after 24 hours. So techs called AGAIN, new compressor shipped AGAIN, no cold air, turns out system is "CONTAMINATED" with some kind of black oily gunk.

So tech tells Maytag we need a new one, Maytag offers us a "BUYOUT", ie; pay $500.00 for a new replacement fridge, well I'm certainly not paying for another one, after paying 2500.00 2 years ago, I STILL have NO fridge, it's now September 19th, NEVER AGAIN...

NARVON, PENNSYLVANIA -- We purchased an Ice2O refrigerator April of 06 and it just broke. I contacted the service people and they gave me a hard time. I contacted Whirlpool told them they are responsible to pay for it and they sent us a circuit board and it is not the right one. I called and got terrible service. They insisted it was the right board. I told them they are wrong. They made me fell stupid. We had our Maytag stove for 3 months when the circuit board went out. "Never will I buy a Maytag product again."

I will go further with this I will be contacting the attorney general office anybody else out there has any problems let me know. **

BUCKEYE, ARIZONA -- My Maytag French Door Refrigerator that is less than 3 months old has kicked the bucket. With two service calls since the purchase, last night the refrigerator died. I want to bury that $2500 piece of garbage. Maytag informs me that they could have a service technician out sometime tomorrow between 6 am and 7 pm. In the meantime my food is spoiled and I am fuming. The Maytag service rep that I spoke to was less than helpful. I did not get her name but I wish I did. I want a new refrigerator and it won't be a MAYTAG.

I have purchased major appliances for the past 38 years and I have NEVER had three service calls on any appliance. Let me state this, I have never had a single warranty service call on any appliance. That might be because that I never purchased a MAYTAG appliance in the past. I think Maytag needs to replace my refrigerator and pay for my spoiled food. MAYTAG needs to get their rear in gear and remember that it is the consumer that keeps them in business, not their customer service representatives that don't have a clue about customer satisfaction.

WILMINGTON, NORTH CAROLINA -- I bought the Maytag stainless steel french door fridge that is only sold through Home Depot September 2005. I paid $1,779.54 for it a year and a half ago! 2 months ago the freezer stopped working. I put everything in coolers, gave food away and called the repairman. Two days later the freezer started to work again. The repairman replaced the main electrical board b/c since it was working when he came, he could not be 100% positive what the faulty part was. One idea was that the electrical relay to the automatic defrost was not working properly. The part was covered by the warranty but I had to pay $100 in labor.

2 weeks later, the freezer stopped working again. Called the repairman and he decided it was probably the compressor based on the click noise it makes and then the grrr noise when the freezer tries to start up. They replaced the compressor today but had to break the manufacturer's seal so I was told that changes the terms of the warranty although I did not find that in print on my warranty. I will post again if this happens again.

Based on this site it appears this Home Depot model is a dud. I was going to call and complain to the company that for almost $2,000 this fridge should last me 20 years but I don't think it will last 5 years and definitely not 10. I don't know what to demand from the company. I don't think they will refund my money at this point and I do not want a new model since those are having problems, too. Any ideas of a demand I should make?

LAFAYETTE, LOUISIANA -- We purchased the latest Maytag french door refrigerator the end of March 2006. The ice maker did not work properly from the very first day. Serviceman adjusted the ice maker. No good results. Serviceman replaced the ice maker. This ice maker quits every once in a while and then starts maybe several days later. The storage capacity for ice is extremely small and even though they say it should dump approximately every hour it doesn't. The 15 year old Whirlpool that this replaced would put this $2500 machine to shame. Maytag is very little help and will not replace the refrigerator, only "ATTEMPT" repairs. Design is the main problem!

Don't waste your money. Just 2 years old and the controller circuit board went out and it stopped cooling. $350 replacement and now the ice maker is inoperable. Very expensive lesson. Think someone bought the brand and is exploiting it while selling junk. If this goes on, maybe we'll bring a small claims action.

EVANSTON, WYOMING -- I am so disappointed in this high priced refrigerator. I too, have had the fan motor go out. I paid so much money for this appliance, and feel that I have been let down! Maytag is not standing behind their product. There is an obvious flaw, that they are refusing to fix. What can be done? Is there nothing that we all could do? Maytag should be held accountable!

ORMOND BEACH, FLORIDA -- First the evaporator fan goes. Chinese origin to meet energy qualifications. Replaced with old technology now the compressor goes. All this within 4 months. Piece of garbage as far as I'm concerned. Good luck to those who buy Maytag.

BIRMINGHAM, MICHIGAN -- We've just had our 2nd failure of the evaporator fan on our Maytag - this causes the fridge to go warm, although the freezer keeps working. The evaporator fan is what pushes the cold air up to the refrigerator section. We understand that Maytag under engineered this part due to Energy Star requirements that were just starting a couple of years ago - you can find comments on these failures all over the web. Maytag, however states "There is no known problem." - judge for yourself if you want to do business with a company like this.