Maytag Corporation Washers Consumer Reviews - Page 2

DETROIT, MICHIGAN -- Brand New 2019 Model 465 Washer and like others are saying is a piece of junk as they do not fill the drum with enough water even on the Deep Water fill option. The laundry does not circulate and nothing gets clean. Maytag is really poorly designed and manufactured these days and a complete Rip Off!

ZURICH -- When you buy $15,000 worth of appliances with 4 year warranties on all 6 appliances you expect decent service. My 2 month old washer threw oil all over the flooring of a brand new home when the bottom bearing let go. To add insult to injury, it has been 3 weeks and the machine has still not been repaired. If I hadn't needed a washer, I wouldn't have bought one. How can Maytag expect you to go with appliances while they get their act together? What if this had been the fridge?

Nothing but issues since first purchased brand new. Once an F21 error code kept coming up, we googled the fix since our warranty had run out and was too costly to renew. Purchased a new pump for $100+ and it seems to have fixed the problem since all other quick fixes didn't help (cleaning filter, flushing hose, making sure the end wasn't too far into waste pipe etc), and found out pump has been updated by Maytag many times. I believe it should have been a recall.

LOUISIANA -- If you hate the obnoxious chimes and beeps on your Maytag Maxima front loader washer just take the front cover off and disconnect the speaker. Boom!

I bought this machine in July of 2009 and live alone. I do two loads of laundry a week every week. The machine timer just broke and will not drain water out of the washer. I am out of warranty a few months and I bought this unit because of the long history of quality. This is not a quality machine and I can't imagine the trouble I would have if I had a large family. I tried to look the machine up for parts on the Maytag site by the model number and they have removed it from the data base.

I need to know if there is a lawsuit pending for this machine. I will never shop Home Depot again for representing such a piece of poor quality merchandise. Buyer beware of Maytag and Home Depot and avoid buying from either of them because at the end of the day you are on your own waiting for bulk trash day to get rid of this. Total waste of money.

CLEVELAND, TENNESSEE -- In March 2012 I purchased a brand new Maytag High Efficiency Top Load Washer. I have been complaining about this piece of junk since I received. The machine has no fabric softener dispenser so I was told to use the Downy Ball. This is a joke. The Downy Ball does not work with High Efficiency washers. Too bad Maytag doesn't admit to this, it is on the Downy website. I have been complaining via phone calls and letters for over two months now. I hate doing laundry as the Downy Ball does not dilute with water just spill on the clothing causing damage to many fabrics. No one at Maytag seems to care that this is happening.

I was told to not put as many clothes in washer and use more water which defeats the purpose of a high efficiency washer. This washer had been used only a few times since March. I would rather go to a laundromat than use this machine. I have done everything Maytag has suggested, such as making smaller load, again defeating the purpose of the machine and nothing helps. I am becoming so tired of no cooperation whatsoever from Maytag. Please do yourself a favor and stay away from Maytag or be prepared to deal with people who don't care one bit if you are having a problem with their products.

How they ever got a good reputation is beyond me because their washer is a big chunk of garbage. I will never purchase a Maytag item again and I will tell everyone what I am going through. I have never been treated so poorly. One would think that a large corporation like Maytag would solve a small, inexpensive item problem than to have someone like me destroy or at least to my best to, ruin their reputation. I am fed up with Maytag and their product. I own an expensive chunk of junk.

BENTON HARBOR, MICHIGAN -- I purchased a Maytag washer, the 9000 Series, model MHWE950WW, in October of 2010. The washing machine seemed to work fine until about 1 month ago, when the washer became loud in the spin cycle. Finally, last week the noise and vibration became intolerable. We called Maytag service, (we have a service contract) and they sent a service man a couple of days ago. He was in the house five minutes, when he spun the tub by hand and stated that the bearings were shot. He said that it would take about ten days before the new parts would be installed. The bearings in a 16 month old machine were SHOT? How can that be?

According to the service man, "it happens." Oh Really? It happens if the product is DEFECTIVE AND POORLY MADE. Wait! It gets better. Two days later I received a call from Maytag's service people, and was told that the machine would cost $689.00 to repair with new bearings, and that the prorated value of the machine was $629.00, therefore they were not going to replace the bearings, but would instead reimburse me $629.00 instead, since the value of the machine was now less than the cost to repair it with new bearings.

The cost for the washer was $899.00; the cost for the washer's service contract was $186.31, for three years. Maytag is sending me $629.00 for all my troubles, on a machine that is 16 months old. Get this!!! They will not reimburse me for the remaining 3 years on my service contract. They claim that it is part of the claim total. So here is how it breaks down: $899.00 (excluding taxes and delivery) for the washer, $186.31 for the service contract until 2014. That brings my out of pocket total to $1085.31. I am getting back only $629.00. You do the math!

I lost $456.32 in the whole process in less than 16 months and do not have a working washing machine to boot. WAY TO GO MAYTAG! You will not see one cent of my money ever again, and I make will it my life's work to bad mouth you and your products, every time I pass by a sellers appliance section. I will tell everyone in my development, in my city, in my state, and anyone who will listen, to avoid your products like the plague that you and they are.

Your products, business model and your customer service, are the world's worst. Fool me once, shame on you. Fool me twice? Well, you will never get that chance again. Personally, I will work toward making your company and its products extinct. It is what you deserve for shoddy products and bad business practices. I wish you nothing, because that is what you deserve. NOTHING!!!

Three years ago I purchased a Maytag MFW9600SQ1 Front load washer, along with a Maytag refrigerator and gas dryer. In Canada this washer cost $1243 including taxes. I was told by the dealer that this machine was one of Maytag's better products. This washer does approx 3 loads per week (for two people) and the tub bearing is prematurely failing. On checking the internet and with a used appliance dealer, I have found that premature bearing failure is a fairly common problem for Maytag front load washing machines. It appears that they do not use sealed bearings.

The bearing is an integral part of of the rear tub assembly and costs $550 in Canada, $350 in the US. With labor the cost of repairs is basically the cost of a new machine. A $20 bearing replacement is not an option. Though the machine is past its 1 year warranty I contacted Maytag to see if they could help in anyway! A goodwill gesture on their part could go a long way towards customer loyalty and positive word of mouth advertising. I was basically told to pound salt.

Maytag's own website states that "We know that you depend on your appliances to get the job done day in and day out. That's why we use durable and long-lasting parts in our machines... All to give you confidence that your Maytag appliance will last year after year".

What a load of crap. These front load washing machines have a lot of plastic and light duty parts in them. They are heavy only because of the concrete counterweights in them. Our previous washer was a Kenmore top loader (made by the old Inglis manufacturing) and gave us 22 years of trouble-free service. It was built like a tank. 3 years out of a Maytag?? Come on!!

I will never again purchase any Maytag or Whirlpool products and would recommend that potential customers buy from another manufacturer. Stay away from Maytag/Whirlpool products. They do not last. Please share this with anyone you know that is shopping for appliances.

I bought a Maytag Centennial Commercial washing machine. It was delivered to my house on 9-4-10 and on 10-4-10 it stopped working. Cannot get any water from it. Problem I was told by the tech is that the timer switch is broken and he had to order one, as he did not have one with him. There are 2 adults living in my house, so I do not do an extremely large amount of laundry and this machine couldn't handle the amount of laundry generated by 2 people for a month! I thought Maytag was a good brand. I will never buy any product made by Maytag again. I bought it at Home Depot and I won't deal with them again either.

I called them to see if I could return this machine and get another. The first person I spoke to in their Phillipsburg, NJ store hung up on me. I spoke to a person in another Home Depot and was told that their new policy on appliances is that once you sign off on the delivery, it's not Home Depot's problem, it's Maytag's. Called Maytag, very unqualified person answered the phone. I told her numerous times I wanted a new machine and that I wanted to talk to the manager. Before transferring me to the manager, she asked me exactly what I was asking for. I only told her at least 5 times. Not exactly a good listener. The manager, who had quite an attitude, wasn't much help.

I told him what I wanted. He told me that's what my warranty was for. The machine is a piece of garbage. Now I have to take another day off from work to wait for the repairman and I have to pay the cost of going to a laundromat. He told me they were not allowed to reimburse anyone's expenses. Maytag's compassion is as bad as their products! I can't believe he told me that's what the warranty was for. As far as I'm concerned, a machine that lasts exactly ONE month (not even being used every day) and literally dies, is a piece of GARBAGE and should be replaced. DON'T EVER BUY A MAYTAG APPLIANCE! THEY ARE PURE GARBAGE!

MELBOURNE, FLORIDA -- Very Poor Service. I plan to visit every site I can and poorly rate your product and service because of what has happen. I bought my washer in Sept 07. It stopped working in December. The repair service, "All Star", came out and said I needed a timer, motor and transmission. I waited 3 weeks and had to get one of the parts myself from Maytag. The service was rescheduled for January 10th. All Star came back out and said they were not going to replace the transmission they ordered because it was too difficult and while trying to replace the timer, they broke the knob on the appliance.

Upset with the situation I called Maytag and spoke to a supervisor. I explained the circumstances and told them I have waited all this time, they sent out a horrible service technician, the appliance was only 3 months old and should not have all these problems. I explained I already had to take off two days of work and I requested a new replacement washer. What do you they said. "SORRY WE CAN ONLY SEND OUT SOMEONE TO REPLACE THE PARTS." Who cares I have to take off another day of work or that this machine had major problems after only 3 months.

To top that off, when I asked to speak to the supervisor above her, I was told I would have to write a letter. I guess the supervisor's supervisors are afraid to talk to unhappy consumers. As a side note the reason I went with Maytag again, is because my first one lasted 20 years.

I will never buy another Maytag product and plan to submit this information to every consumer review site on the web I can. I hope my efforts with spreading the word about this helps prevent another consumer from going through what I have had to experience. I would like a response to this email so I may post Maytag's answer with my above comment so the consumers can judge for themselves whether or not to buy from Maytag.