FLANDERS, TEXAS -- I had a minor issue with a Samsung Galaxy S5 that I'd ordered. I don't have a problem with the fact that they did not reimburse me for a small amount that was requested. My problem with the company is that they refused to even acknowledge four different Emails. That is NOT customer service.
FLANDERS, NEW JERSEY -- Bought what was to be new phone. Turned out to be used. No factory box. No factory accessories, and it doesn't work. Many emails and calls to a nonexistent number that just rings. Their return policy is a falsehood. Once they get their money game is over.
FLANDERS, NEW JERSEY -- I purchased the LG VN271 Extravert Cell Phone by mistyelectronics on Ebay. It was advertised as brand new in original packaging and I got a repackaged phone that had it used scratches of its previous user, the keyboard buttons weren't all working.
I reached out to the seller and Steve got back to me apologizing and said he will send me a replacement right away. After a week I followed with him and he said sorry again and he will send it out tomorrow, after three days I got in the mail the same crap but even worse this one wasn't even cleaned of the dirt of the previous user. Apparently, the guy has tons of used phone and he blatantly sells them as new and made a business of fraud. Don't trust mistyelectronics it will just give you heartache.
NEW JERSEY -- Purchased what was advertised as a NEW left over stock iPhone 5. I should have known that something was up when it took me 3 iPhones to get one that actually worked. The owner. Steve, was very pleasant on the front end of the sale. However, it took me 3 different iPhone to get one that worked.
Two months after receiving the 3rd phone, the logic board in it crashed. I took it to Apple and Verizon and they both confirmed that it was not an original iPhone, but rather some sort of knock-off, or refurb. It lacked any IMEI # and was not a NEW OEM iPhone. Misty Electronics will not offer me any compensation/return. He told me that I should have bought the extended warranty. He is a scam artist! False advertising!
FLANDERS, NEW JERSEY -- After having completed 5 cell phone purchases with this eBay seller over the last several years, I thought this guy was really great! Then, I purchased another phone that developed an issue with the display after only 3 days. Started the refund process through eBay. "Steve" contacted me very quickly, and asked that if it were possible, could I cancel the eBay process, he would send me a replacement phone (the desired result).
The replacement phone arrived a week later, and we immediately noticed that the headphone jack was defective. Emailed Steve, and he suggested I just return the phone for a refund. I even PURCHASED another phone from him to replace the defective unit I was getting a refund for. Such was my confidence in his integrity.
He sent me a return shipping label, and I sent him the phone. After a week, I checked the tracking number and found it had been delivered, and inquired about my refund. He told me he would process my refund as soon as he received my defective phone. Told him that according to USPS, the phone had been delivered. That was a week ago, and now he doesn't respond to my emails.
FLANDERS, NEW JERSEY -- Bought cell phone on EBAY. Was advertised as new. First one wouldn't charge. He sent another one. Could not activate for 2 months due to contract. When activated found out could not make or receive calls. Verizon checked and phone was no good. They told me that it was not new and had been activated many times in the past. Contacted Misty Electronics and they would not do anything since it was over 30 days. Beware his good rating on EBAY is only because he ships out promptly.
NEW JERSEY -- I purchased a Samsung cellphone from Misty Electronics and within 4 months the computer board crashed and after taking to 3 different repair shops they informed me the board was no good. Misty sold me a second phone and the same thing happened to it. They are selling defective products. Be aware of this company.
FLANDERS, NEW JERSEY -- Purchased iPhone 6 on-line. Item sold as "new in box". Having battery issues for several months. Seller will not respond to email. Called Apple to verify warranty and found out that the iPhone 6 is used and out of warranty.
FLANDERS, NEW JERSEY -- Received the phone fast and a day earlier than I had expected. New in box and it came with headphones, Apple cord, and charger. I've been through lots of chargers and these look like much better quality. Thank you! And prices were good too if you look at his website or eBay store.
FLANDERS, NEW JERSEY -- Lost my phone on New Year's Eve, and only had a backup S4 with a broken screen. Went on eBay and looked at different models and colors and found Mistyelectronics listing for $349.99 with free shipping. Bought it that night and it the delivery arrived quick, phone works great so far! Very happy.