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Broken Promises When Installing New Business Communications
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GOOSECREEK, SOUTH CAROLINA -- We just opened a new business a few months ago and we utilized NuVox Communications as our provider for Phone and Internet service. The installation took over a month and our paperwork was lost and then misplaced... The sales Dept. would not return calls and every time you call the call goes to voice mail!

NuVox finally gave us a phone number and we had all of our business cards and other information printed up and then we were told that the number they gave us actually belonged to another customer of theirs. Luckily the other customer agreed to allow us to have it because it was only a fax number... Nuvox has still not fixed the caller ID so when we call our customers they see the other companies' name...

We were promised a credit of one months services because of all of the problems and the fact that installation was changed three different times. As of today (52 days later) we have not yet received the credit but they have billed us for two months services!!! When our contract we ends we are changing providers even if it costs more... DO NOT USE NUVOX FOR YOUR COMMUNICATIONS NEEDS!!

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Nuvox Communications Rating:
1 reviews & complaints.
Contact Information:
Nuvox Communications
Two North Main Street
Greenville, SC 29601
864-672-5000 (ph)
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