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Platinum Auto Finance Consumer Reviews - Page 2

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Love Them
StarStarStarStarStarBy -
Rating: 5/51

CHARLOTTE, NORTH CAROLINA -- I thank God that this company was willing to give me a car loan even though my credit wasn't all that great. The members of that company in the Charlotte location are amazing. Byron, John, Kathy are super. I ran into a situation where I needed to change payment due date and I call Kathy and told her the situation and she told me that she would have to talk to her manager and she called me back in 1 hour and told that it was approved. She is great for going to bat for little old me. Thank you.

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Rude and Harrassing Behavior
StarStarStarEmpty StarEmpty StarBy -
Rating: 3/51

CLEARWATER, FLORIDA -- I am behind on my car payments. I take responsibility for that, and I am aware that I may lose my car if I can't catch up. I am grown up about my situation; however, I make arrangements with Platinum that are forced upon me and I have gotten called three times in one day after I have made an arrangement on the first phone call!!!

How many of the employees do I have to tell the same thing to in a day? I talked to James, Jose and Tisha all within 2 hours. That's harassment! And Tisha ** had the nerve to tell me "Well if you weren't in deferment, you wouldn't have to worry about these calls." How professional is that to be with a client? I can't wait til I am blessed out of their company.

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Cant stand this lender!!!!!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CLEARWATER, FLORIDA -- These are the most rudest, inconsiderate, mafia type, self centered, power tripping people in the lender business ESPECIALLY Tricia in loss prevention. God forbid you ever have any real life circumstances that cause you to get behind because if you do and end up in loss prevention game over. She is the most evil, compassionless, power tripping BITCH you will ever meet. You can never get a word in edge wise. Your a degenerate when you talk to her, a liar, and she is neverrrr wrong. Every other phrase out of her mouth is " the bank " is ready to just come get the car today.....I'm trying to help you but your not working with me, I need to set up an arrangement where all the payments will come out automatically because the bank doesn't trust you anymore your a liar that's why your in loss prevention. If your not going to work with me " meaning " not doing it her way despite what you say. This Bitch is on a huge power trip and someone needs to bring her down a few pegs. She is soulless and obviously perfect and never has any real life circumstances herself. So BEWARE if you ever fall behind and end up in the loss prevention department and get her....... TRICIA.......A woman who deserves to get bitch slapped!!!

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Business
StarStarStarStarStarBy -
Rating: 5/51

RALEIGH, NORTH CAROLINA -- Have always had good experience with the office even when I have been late. I was in the hospital for several weeks and my truck was not taken back. For all the bad reviews there might be more to the story. For the bad reviews on the cars, the finance the cars not sell them. I do not have perfect credit that is why I use them. Check the car out before you buy it.

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Worse Finance Ever!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CHARLOTTE NC, NORTH CAROLINA -- Worse place ever. Do not finance your car with them. I bought a car from a used car lot, the car had several issues. I spent $3000 down and $4000 out of pocket. The car dealership and the finance company work together to take your money. Their cars do not last long and the finance company knows it. :-) It's all a gimmick. Be aware. Go to your bank or anything bank that can inspect your car before buying it. Glad they repoed that **. It was a BURDEN FINANCIALLY AND STRESSFUL PIECE OF CRAP CAR!

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Worst Customer Service Ever. Do Not Do Business With This Company
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CLEARWATER, INDIANA -- This is a very heartless company. My father died and had paid off a loan with Platinum a few years earlier. There is a lien still on the car and the Indiana BMV requires a simple letter from the company stating that the loan was paid off. They completely refused. These people would not take 2 minutes out of their day to help. They are worried about some sort of legal repercussion. THIS IS A HEARTLESS COMPANY. TAKE YOUR BUSINESS ELSEWHERE!!!

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Unhappy with this Organization
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CLEARWATER, FLORIDA -- I could not pay for my care due to unforeseen circumstances. It probably would have been repossessed. I was very very lucky to have a couple of friends step up for me so I wouldn't lose my car. And what happens... This organization stole money from my account and two friends accounts who were trying to help me make payments. That is three (3) people's accounts whom they had no authorization to deduct payments. Two of whom aren't even their customers!!!

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Do Not Purchase Vehicles from Thrifty
By -

TAMPA, FLORIDA -- I just received a letter in the mail today from Platinum Auto Finance AKA Thrifty Car Sales that they would pay me $10 per positive review and even provided me the websites where I should write these reviews at. I believe that in its own has a lot to say for a company when they have to pay you to write positive things about them. I recently purchased a vehicle from them and have had nothing but issues since I bought the car.

Needless to say they have had my car in their shop for repairs longer than I have had my own vehicle since the purchase date. The salesman/ manager has no customer skills whatsoever and Thrifty's only concern is to sell cars at whatever cost. Once the car is out the door they couldn't care less what happens to it or the customer. They refuse to help or make any situation better and even have caller id so they only answer calls to whom they choose to.

If I had the chance to do it all over again I would have saved my down payment and used it on bus fair before buying a car at thrifty. Please people be aware and do not buy from these people. They do their own financing and will finance to anyone no matter how bad their credit is which may seem like a relief to people like myself who are in financial distress. But believe me it is more of a hassle and there are options out there better than this company who does not value nor appreciate their customers. BE INFORMED PEOPLE!!!!!

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It was so easy!
By -

CLEARWATER, FLORIDA -- Buying our truck through Platinum Auto Finance (Thrifty) was so much easier than I would have ever imagined! We have less than perfect credit, to say the least, and I was actually expecting them to turn us down, or offer us a really old car.Neither! We found a truck that we wanted, took it for a test drive, and loved it! They really worked with us and our bad credit.It has been a year now since we bought the truck and we have made all of our payments on time. Soon, I will go in to see if they will refinance... Hopefully they will be able to fulfill that promise also. Overall, we are extremely satisfied with our truck and our experience with Thrifty/Platinum!

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Horrible Service Hate That I Have to Deal With Them
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

CLEARWATER, FLORIDA -- I am having nothing but problems with the vehicle I got from Tampa Bay Auto Finance. I was financed through Platinum Auto Finance and neither of them care about you or the car once the deal is finished. The vehicle has had to be repaired twice since February of this year that is only 3 months ago. They want their payments and that's it. Horrible place and won't do it again.

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Platinum Auto Finance Rating:
Star Star Half star Empty star Empty star
2.3 out of 5, based on 19 ratings and
23 reviews & complaints.
Contact Information:
Platinum Auto Finance
24639 US Highway 19 N, Suite A
Clearwater, FL 33763
727-451-4248 (ph)
www.platautofinance.com
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