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Plaza Auto Mall in Brooklyn Consumer Reviews

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Plaza Auto Mall scam
By -

BROOKLYN, NEW YORK -- February 10, 2009 I bought a new car from Plaza Auto Mall, 2721 Nostrand ave, Brooklyn, NY 11210 tel.718-263-8400. ** - financial guy said: "Congratulation, you bought a new car for $16394." I signed a few papers and when I came home I found that on the first paper the price was $16 394 and on the next paper the price was $22170 after 10% APR I had to pay $29935! The next morning I came back and ** - financial guy said: "You signed it. Now you cannot change anything. It's a document."

I've been walking back and forth to the office one month. I've been waiting for hours and hours in the office for one person or another. ** always hid from me in a different building. The manager ** - tall bald guy with a look "I am so sick of you" told me that he couldn't help me because he was a sales manager but not a financial manager. Almost every day I talked to him asking to review the paper and correct the mistakes they've made. And every time he said: "Please find someone who will explain you - this is not a mistake, this is 10% APR you have to pay to a bank."

Now take a calculator and check it out. $15744 the initial price for a car + $1318,56 NY sales tax 8,375% - $650 rebate + $150 inspection + $190 new plate + $12,50 fee for the old tires + $170 Gap insurance - $500 trade in/my old car - $200 my check + $2500 extended warranty (I never asked about it and never been told a word about this kind of service) + $1400 - Road assistance (This amount was added without my permission) -- Total $20135
But not $22177. Together with 10% APR I have to pay $29935 They added HALF OF THE PRICE. It took me 1 month to cancel this "Road assistance". As soon as I didn't need it I had AAA for $48 a year.

** - the secretary said: "Don't expect you will get all the money, maybe only some part of it. Maybe in a few weeks." But I've never got the refund and I am still paying 10% APR. It took me 2 months to cancel extended warranty but I've paid 10% APR. They added $650 - rebate TWICE! Then they added down payment $1330. It is PLUS to the total amount. Once I cried in front of two managers: "Please take this paper and check it." Nobody moved. They didn't care! That proves that they shared the money: ** - sales person, ** - financial Guy, ** - manager and the boss of this nice "family".

I tried to make an appointment with him but the secretary always says he is away or busy. After I left a few messages with my name he never called me back. Besides there was one more interesting detail that gives me the right to call this business "criminal gang". I bought a small Toyota Yaris - 2 doors. Instead the document says that I bought 4 doors Toyota Yaris which is more expensive. You are smart enough to understand what is going on in this dealership. They buy a small car for $10000.

My guess, nobody knows the real price. Then they sell it for the price of a big expensive car. A buyer has to pay to a bank till the rest of his life. And car dealership shares this extra money. They don't even have to pay income tax because these are hidden charges nobody knows about and nobody can find it. Of course the extended warranty is total fake so is "Road membership". Total amount that has been stolen from my pocket is $5942,75 And I am paying 10% APR to a bank.

The Car I Met, But Never Got To Know.
By -

BROOKLYN, NEW YORK -- I found a Certified Pre-Owned 2007 Honda Accord advertised on the Internet at PLaza Auto Mall in Brooklyn, N. Y. for $14,980 loaded with numerous features. I called, schedule an appointment, test drove it and was pleased. I sat down with the salesman, and asked what it would take to hold the car, of which the salesman said "A check for $200.00." I noticed that I was asked several times about financing the car, of which I said that I was financed through MCU and would pay with a check.

The next morning I dropped off a check for $200.00 dollars, the paperwork was made out, and I was given a copy of the contract with a new total minus the $200.00. I was introduced to a Sales manager who again asked me about financing. I made numerous phone calls with Geico and MCU to make sure everything was set up on my end and on Saturday (08/14/10) morning I finalized everything with MCU and was issued a check for the amount of the car. I called Plaza Auto Mall, spoke to the salesman, who said that I could come in to get my car.

While I waited in the dealership the salesman comes back to me with a Sales Manager name Paul, who informs me that my car was sold to someone else and the Sales Manager proceeds to offer me one of two 2008 Honda Accords without the features of the 2007 model. My question to him was "How do you sell a car which should have had a SOLD sign or something in it?"€, of which his answer was "It happens sometimes".

I realized that they probably had no intention on selling me the car because they never deposited my check. I was also told that there was another 2007 Honda Accord available with the same features except it had leather seats. I test drove it and I gave a thumbs up to the salesman, only for Paul the Sales Manager to come outside on the street and tell me that this car was not available for the same price, but, that is the impression that I was given inside the dealership.

I now have to go back to Geico and MCU and cancel everything that was set up and put in place. I was also told by the salesman that this has happen to him several times. I could be wrong, but because of the number of times I was asked about financing, I think that they found someone that maybe didn't see the Internet price and /or decided to finance through them and thus allowing them to make more money.

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Plaza Auto Mall in Brooklyn Rating:
2 reviews & complaints.
Contact Information:
Plaza Auto Mall in Brooklyn
2751 Nostrand Avenue
Brooklyn, NY 11210
866-349-7908 (ph)
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