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Stay Away
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BURNSVILLE, MINNESOTA -- Do yourself a favor and don't buy from Ride Auto. There is a 2011 white F-150 on their lot with this vin: **. It has many problems and ride auto will trick customers to buying it by resetting the check engine light before your test drive and the light will lit again soon later when the truck thinks the problem still exist. It rides well but has many problems.

Ride Auto have had this truck since early 2018 and is trying to sell it with all these problems without anyone knowing. They brought it to a dealer and tried to fix it but denied to and now trying to sell it as is at a normal price. They didn't want to fix it themselves because probably it cost a lot. It was a timing chain and O2 sensor and lots more.

The dealer gave me a paper with this record that ride auto declined to make this repair. So, the truck needs a lot of work and ride is trying to sell it at a normal price. This truck is worth less than 8k. I talked about the obvious problems with the truck that made a clunk sound when you accelerate from a stop and coming to a complete stop. I was okay to fix it (easy fix). I asked one of them are their any other problems, he didn't answer.

ride auto only temporary fix their problems with cheap already used stuff prior selling to their customers. They do band aid fixes and do cover up on minor problem, so buyers can't see them. They use black paint to the paint the under body on most of their cars to hide the rust. They reset engine light on cars the have problems rather than perform permanent fixes.

When you reset the engine light it will come up again if the problem persists, they use this to cover up non obvious problems that you won't know about during your test drive. They will offer you do a pre-purchase inspection during your test drive. They tell you this so they can say “I told you so” when you bring it back and say the engine light came on right after you bought it.

Off course they seem cool when you talk to them, but they'll do anything they can to screw anyone over. I see a lot of people say they're “cool” people. Their “cool”-ness is also a cover up, don't trust them, anything they say. I have a friend that used to work at a car dealer, he tells me he see cars many times that brought in by customers and the same car brought in by ride auto a few weeks ago. Wished I talked to him first.

I took my sweet time with some paper work and they didn't like it… at all. I walked out at their closing time exactly 6:30pm, they didn't like it either. Then I realized I left some personal belongings and went back. As they saw me walking back, they locked the door and ignored me.

Then I waited for them to come out, when they did I ask them to come in to get some stuff that I forgot, they all ignore me and kept walking like I wasn't there. I looked through the window and my stuff were gone. One of them probably snatched it from the spot when I was busy talking to the other one. They still have my stuff today!! I know what they want, they want the paper that showed they decline the fix back in early 2018 at the dealer. Good thing it wasn't in there.

I read reviews and it's funny that they raise the price on people that calls them and say they'll come the next day for a test drive. And their reason for this is that the special “sale price” is over. Nowhere on their site states the sale price and date range. It seems like the promotion ends when you show interest. In short... just stay away from ride auto, unless you want to learn the hard way.

If you DO want to screw yourself over, stay away from the guy name Richard, he is one big ** maniac. He yelled at me over the phone when I asked for a return and explain my reasoning. And when you do screw yourself over, bring it to court (MN court of attorney). These guys use every advantage they can to sell cheap problematic cars at normal price. I just didn't have the time for court.

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I Was the Sucker!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BURNSVILLE, MINNESOTA -- Bought a 2010 Ford F150 from these cons! Went there the week before to look at an F250, decided against it. Following week went there to look at a 2010 F150 which looked good enough that I bought it. Looked it over up and down, test drive went good (very little gas in the tank), motor sounded good. When we came back from test drive I popped the hood and was listening close to the engine, the sales guy got impatient and asked, "Well do you want to buy it?" because I guess I was wasting his time because he remember me for previous week. Noticed it could use new tires but they would not budge on the price due to they could get me no-name tires for cost.

So even after that crap I bought the truck and a week after that the engine has a knock in it from a bent valve, they put additive in the oil to cover this up and looking closer under the pickup at the frame I noticed sand here and there that they painted over to make the frame look good. This place was just sued by a lady that proved they knew about a major issue with her vehicle that they covered up.

After I filled out the paperwork my sales guy and another one went out to the pickup, popped the hood and was doing something. Thought this was a little odd but didn't inquire about it. When I got it home I noticed wires coming out of the fuse box and the lid for it wasn't on right, yeah they put a GPS tracker in it (WHAT THE HELL FOR!!?) even though I financed it and I have great credit. Learn from my mistake and the experiences from other people reviews on this site and STAY AWAY!!! If anything report these ** to ICE so they will be deported! (Maybe a little strong but I am that pissed!)

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These Guys Are Crooks. Don't Buy Here
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BURNSVILLE, MINNESOTA -- I bought a $14000 2009 Ford F-150 from these guys and was told it was rust free and from out of state. After a month of having it in the summer which means I had it on no salty roads it started bubbling and rusting everywhere. It also had all kinds of other issues that went wrong after I bought it. The struts went out, multiple sensors went out, and the check engine light came on so I brought it to the mechanic and they wanted $8000 to fix it.

This all happened within 3 months of owning it. Oh and all the black paint they sprayed underneath to make it look clean started peeling off right away to. These guys only fix stuff temporarily so they can sell it. I wish I could get my money back and give them the truck and make it their problem, but they made me sign a as is piece of paper for a reason. I will never bring my business to them ever again and I hope this will help other people do the same.

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Terrible Experience
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BURNSVILLE, MINNESOTA -- I called about a truck they had on their website for 13995. Told them I am a cash buyer with no trade and asked for best price. 10995 was the number is was given but was told the truck was at the detail shop. Called back the next day to see if it was back from the detail shop, he said it was, I asked if he remembered the price he told me yesterday? He put me on hold, came back and said truck price is 11995. Needless to say we discussed this and I was assured that there was no way the truck was priced at 10995. Now I looked at their website and it is up to 14995. PLEASE DO NOT BUY FROM THESE UNETHICAL PEOPLE!!!

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Truck
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BURNSVILLE, MINNESOTA -- Worst dealer I stepped on. I made the mistake to not check reviews, hopefully with this I can save someone to not buy in this dealer as I did. One day after I bought my 11,000 dollar truck, I've been having so many problems. Cruise control doesn't work, service tires monitor system on, check engine on for the third time. They spray paint over rust areas, now I have to scrape off and repaint... So disappointed.

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Terrible Customer Service / Crap Auto / Bondo Auto / Salvage Auto
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BURNSVILLE, MINNESOTA -- What a shady business. My guess is that it is a mere store front for other activity. They seem to NOT want our business. I am very interested in purchasing a older model Cummins. After dealing with this operation and reading all of the other reviews, I am glad they chased me out.

I visited Ride Auto this weekend. I walked back to the discount lot and looked at their Bondo selection. Being a mechanic myself, I did a little more research than just looking at the appearance - most of which had thin paint over rust, terrible cleaning jobs and very poorly functioning vehicles. The sales dude walked me crabbily to the lot, and opened the door to an older model diesel truck. He then said he had work to do and would come back in 10-15 minutes. Of course he took the keys with him so we couldn't start the vehicle. Ha! I'm guessing that had he left the keys, the piece of crap wouldn't start anyhow.

So, I'm checking things out and notice that there is a main seal leak (rear end seal). Also, the hood wouldn't open and there was evidence of the rear bumper being pushed into the vehicle itself - covered with a thin layer of Bondo and paint. We decided this wasn't the truck for us.

We went back to the office and spoke to the now annoyed sales guy, who refused to show us the other truck. He said it had already sold. I couldn't help but notice that the vehicle is still showing up on-line in various ads. They had done this to us before about a year back when we went to look at a truck. They said we couldn't test drive it because it had sold. Of course we found out a week later that it was still there.

PLEASE DO NOT TRUST THIS PLACE. They slap crap back together on these messed up vehicles. DO YOUR DUE DILIGENCE BEFORE YOU BUY so you are not one of the many disgusted customers leaving RIDE AUTO with a bad taste in their mouth and a pile of crap that will leave you stranded! This place should NOT be in business!!! I'm not sure how they've made it this far!

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Dream Come True
StarStarStarStarStarBy -
Rating: 5/51

BURNSVILLE, MINNESOTA -- I wanna thank Ride Auto for making my dream come true!! I always wanted to get a Corvette and these guys helped me get into a really nice C6 Corvette. I had been looking for months for the perfect deal and when this one showed up at their lot I knew I had to have it! Even though my credit isn't the best they were able to get me financed with a decent interest rate and a low monthly payment. I wanna thank Richard and Jeanae for helping me get the car of my dreams and I will definitely come back again!! Keep up the good work guys!

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Customer Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BURNSVILLE, MINNESOTA -- Rip off and dishonest people!!! Be aware! We just bought a car from there and within an hour it wouldn't start. To find out, the wrong battery was place. Bought a new battery $200 from O'Reilly the car start. Call the Ride Auto to inform them, they said they never replaced it, it came with the car and I'll be full responsible for!

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Every Word They Said Is Lie and Bad Customer Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

2933 MINNESOTA 13 BURNSVILLE, MN 55337, MINNESOTA -- I did not have a very good experience with Ride Auto Sale. Everything they post or write on Craigslist about their car or boat was lie. I bought a boat from them, they said that was excellent condition and ready to hit the water. So, I went there to check it out and I really like the boat so I did buy the boat. But before that, I told him that I'm not a mechanic so I want to know if it has been de-winterized and ready to go, he said "yes."

I took it home for a couple days then I tried it out at the lake. The boat was not running and all the gear lube is out. Also the oil is out, the trim hose was bad. Now I can't even take it the shop to fix it. One more thing, they promised me that before I take the boat from the dealer they will make it clean and ready to go. I went the first time, they still didn't clean it so I came home. I went the second time, they still haven't cleaned the boat so I had to ask them to clean and I waited two hours just for that.

Does anyone know how much I paid for it? I paid $8600 for that boat. I recommend all of you not to go there. They don't have any customer skill plus you don't want to spend your entire money packet to something that is not in working order. I don't know how to explain it to make people understand, but please don't go there. You can always go somewhere else.

During that time I saw this white guy, he came to ask one of the sales guys or the owner that he wanted to test drive one of the Chevy trucks. So they just told him to go, wait outside at the car. He waited and waited, they still sat in the office. I saw him stay outside for more than 40 minutes then left. What kind of customer service is that?

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Ride Auto Rating:
Star Half star Empty star Empty star Empty star
1.6 out of 5, based on 20 ratings and
23 reviews & complaints.
Contact Information:
Ride Auto
Burnsville 2933 West Highway 13
Burnsville , MN 55337
952-882-7776 (ph)
www.rideautosale.com
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