KANSAS CITY, MISSOURI -- This outfit is doing pre-bids on auctions...they have no control over. It other auction outside of their authority! Then if it does actually ever get thru the process they take control of it to charge their fees over and above the cost of to real auctions origin. I would like to rip people off all day long at these prices to... But??? So 20 people biding on a unit in this auction must put up a 10% deposit of what they expect to bid up to the highest dollar amount... So I was going to 6000 on mine and they want 600 to be able to bid as a deposit.
Not unreasonable if you can get it back if no transaction happens. BUT they can take up to 30 days to get in the mood to address it (not disclosed). So: I will dispute it at the bank for a week and spend another day chasing rainbows. This is a class action suit waiting to happen.
As bad as RideSafely is if you ever buy a car do not use any car shipping company. They try to offer you because it is overpriced and you will never get your car, make sure to use other companies such as uship.com. It is better. Ridesafely and HaulMatch are the same company. Just look at the address where both companies are located.
LANGHORNE, INDIANA -- Bought an Honda way back in 2016. After numerous attempts to resolve issues, I gave up. After they have all of your money they care less. Whenever, you call them they are so rude, as though you are bothering them, when in fact they are supposed to address all the issues. No one should go through, what I went through with this unscrupulous company.
BENSALEM, PA -- I was bidding on this 2006 CADILLAC CTS 910021368, on Oct 4, 2009. The auction was to end at 9 PM, with an additional 5 min extension if there were any bids in the last 5 min of the auction. At 9:03 I was the highest bid and at the end of the Auction at 9:05 there were no other bids. The Smartride web site stated the auction had ended and I was the highest bidder.
At 9:11 the auction reopened and there was someone else who bid, I intern was not able to bid and based on the web site info I assumed I had won. I tried to call the company right away but there was no answer. I right away sent them an e-mail. They contacted me the next day verified all the facts and actually said they didn't know why I didn't Win but would look into it. They e-mailed me later that day and said there was a glitch in the system and the auction had reopened on its own. The customer service department also said that the invoice had not gone out yet so they may be able to rectify it.
I waited till the next day and contacted them again they said there was nothing they could do about it as they had contacted the winner already. After speaking to someone at the Fair Business Practice they informed me to contact the company and tell them that the glitch should have affected the individual who bid at 9:11 when the auction was over. As that individual should have known it was over and closed for over 8 minutes before reopening.
One other thing is this is an American company selling a product that is in Canada, so Canadian laws would apply and when an auction is over it is over and can not be reopened unless everyone involved is aware and have equal opportunity to participate. I will be pursuing this as I hate to be ripped off.
LANGHORNE, PENNSYLVANIA -- Contrary to the first lengthy review, in February 2015, I did NOT go through a "step 2" process where I was asked to increase my bid since I was outbid. In my experience I simply entered the maximum I was willing to pay one time and then the rest was automated. I happened to be the highest bidder on Ridesafely.com, but was outbid on IAAI.com. Ridesafely immediately offered to refund my deposit after I didn't win.
I think the trick is to trust Ridesafely and go ahead and enter the maximum you are willing to pay. Ridesafely makes a fixed amount so they don't have much incentive to screw you, but they do have incentive to Win auctions for less than your max so you keep coming back for more cars. I'm leaving my deposit there and trying again. I will update this review as I go.
LANGHORNE, PENNSYLVANIA -- Ridesafely refused to provide proper documentation requested by the California DMV so that the vehicle that I purchased via the Ridesafely website could be properly registered in California. Ridesafey refused to sign a bill of sale for California. The vehicle was purchased in California but Ridesafely demanded that the title come from Pennsylvania. All of this confusion has made for a very confusing situation at the DMV and Ridesafely has no interest in abiding by the DMV rules but they still have no problem selling vehicles in California and then do not take the steps to help the customer properly register the vehicle.
They want to fight with the DMV and all I want is for them to fill out the proper documentation that the DMV has requested. They refused and want me to go to the DMV and get them on the phone to argue with the DMV. This is unacceptable and unprofessional. Multiple calls and appointments to the DMV and to Ridesafely has not resolved this issue. I expect to purchase a vehicle that can be supported with the proper documentation for resale. They simply refuse to do anything of significance and dumped the mess in my lap to deal with.
LANGHORN, PA -- Back in March 2001 I bought a BMW 325i 2003 from Ridesafely.Com... After having the car rebuilt (it was a salvage/rebuildable) I went to the Florida dmv "bureau of fields operations" gave them all the paperwork to have it inspected and then realized that Ridesafely is not a dealer license in the state of Florida so they fraudulently and going against the state federal laws sold it to me. So at this point the dmv kept all my paperwork including the title I got from Ridesafely and I cannot get neither a title or not even the inspection done... The company Ridesafely.Com has not solve this matter and it has been 3 weeks since they got notified from me and the dmv...
This guy under the name of ** supposedly a manager of Ridesafely.Com has been playing me around all along but I will laugh at last when I see him in court... I've already open a claim through the BBB and another one is on the way to be open through the state of Pennsylvania to them file a lawsuit against Ridesafely.Com and this guy **... I highly recommend you not to deal with this fraudulent company cause they will cost you a lot of money...
If someone else is going through a problem with this company and want to suit them please get in contact with me so we can do it together... This company is selling cars without license and is making a lot of money from each car they sell when a broker can do the same thing for a lot less... Don't be a fool do some research before doing anything through Ridesafely. Com (theftsafely. Com suits them better)
I bid on a Hyundai sonata and got the car the statement from ride safely was that it runs and drives and was verified to do so by the co. The car had to be loaded with a fork lift and rolled off the trailer. It cost me over $3000.00 to get it in the runs and drive condition. At the time of this writing it is not treatable yet. The car was intentionally fixed up to look like it had nothing wrong with it but it had bin wrecked hard. I do not mind that it needed some work but the verified statement that it runs and drives was a fraudulent statement. These people prey on trusting honest people.
PHILADELPHIA, PENNSYLVANIA -- I placed a winning bid with ridesafely.com. The morning after placing the winning bid. I attempted to transfer money via pay pal. I had a problem with my pay pal account and then opened another. At this point in time I attempted to transfer the money. I was told it could take up to 24hrs. for my pay pal account and my online banking account to connect with each other. I called Ridesafely and explained this to them. a customer service representative told me, that because I called. My account would not be terminated. My account was terminated anyway even though they told me, it wouldn't be.
When I contacted Ridesafely, they stated that if I send them $400.00 that they would re activate my account, even though the car I was bidding on was no longer available. I then asked them if they had another Q45 running for me to bid on, and the agent became irate, and stated he didn't have time to answer my questions. I was really trying to purchase this vehicle. For as I was without one