Preview Review

Next Review

Schneiderman's Furniture Consumer Reviews

Most Popular | Newest | More Options >
More filter options:
Peeling and Lamination of Leather on Recliner - Not Covered Under 5 Year E Carecombo Warranty
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ROSEVILLE, MINNESOTA -- Purchased this very expensive highend Power Rocker/Recliner 11/2019. After just 3 years the leather fabric has peeled and laminated on the seat and arms. This chair is hardly used, cleaned and conditioned weekly. It does not get direct sunlight. When I filed a claim I was told it is not covered as it is wear and tear. Fabric of this quality should not peel/laminate after just 3 years of minimal use. I was told by the salesperson that this fabric is high quality and we would not have any issues. I was lied to and then Schneiderman's would not honor the warranty I paid $150 for. This is unacceptable!

Replies
Poor Quality, Deceptive Extended Warranty, Unacceptable Resolution
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

DULUTH, MINNESOTA -- Recliner was delivered in April 2016. Less than 3 years later the leather started cracking and peeling. Our family pooled money together to invest in a nice, functional leather recliner that met our disabled father's needs. Our father is a stroke survivor, surviving a massive ischemic stroke in 2012. We chose leather upholstery so it would be easier for him to scoot forward to the edge, in preparation to stand up ... as well as making all positioning easier. We chose an electric recliner so he could easily recline to comfortable positions.

Our salesperson urged us to buy Exactly Care 5 Year Protection Plan for $99. The coverage of the plan is very deceiving and useless. We went around in circles with Schneiderman's Customer Service. They do not have parts to make a repair nor will they replace our father's chair. I expected a lot more from this "high-quality" furniture store.

Replies
Still Waiting for Chaise to Go w/ Sofa Ordered in July
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

WOODBURY, MN -- I ordered a sofa w/ chaise (Jonathan Lewis) on July 7 w/ ETA of Sept. 12, 2019 along w/ several other pieces. I rec'd a call in Sept that the order would come in on 10/21/19. It came in on 10/8/19 but the chaise (which attaches to the sofa) was a different color!! How could that be—they were ordered together! They said they would get right on it and expedite the order. When I called to check on the order I was told it was in and arranged for delivery. The same wrong color chaise was delivered 10/31/19.

After further calls it was revealed that a new order had never been placed. New expedited order placed on 10/31 and they would get back to me on ETA. Three weeks later I hadn't heard anything so called customer service again. Now the issue was going to Randy, supervisor, to get ETA. They never got back to me so I called again in 12/3/19 and finally got a call back on 12/5 to say ETA would probably be the beginning of Jan. I'll believe it when I see it. I will never order anything from Schneiderman's again. Everyone I've talked to in retrospect, has had some kind of bad experience with Schneiderman's. Obviously their customer service is poorly managed.

Replies
Very Unhappy with the Quality; They Did Not Make It Right, Even Though We Had Bought a Warranty.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LAKEVILLE, MINNESOTA -- We bought a living room set 2 years ago. It is the 2 of us. We are 60 years old. The matching chairs fell apart. The cushion fabric (a sturdy polyester) frayed. The frame on both chairs broke. We bought an additional warranty and they gave us the runaround. They did nothing to make it right. I have 35 year old chairs that are still in good shape. These chairs are junk. We have bought a lot of furniture from Schneiderman's. Expected better.

Replies
Advertisement
Doesn't Honor Their Own Coupons, Lie When You Deal With Them
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PLYMOUTH, MINNESOTA -- I recently went to Schneiderman's to purchase a living room grouping for my nephew. I only went to them because I had a gift certificate from them due to having purchased furniture for myself back in 2006. The salesman in Plymouth, **, was dishonest about their price matching. I got conflicting information from **, the website manager the Plymouth Store Manager, and ** who seems to think he can control people from contacting the corporate president Larry Schneiderman.

They had umpteen excuses why they would not give me the "lowest price guaranteed". In fact, it took them SO long to respond that I found a second lower price. The first they decided must be "false" and ** went so far as to say if I bought from an online seller I would end up with unusable furniture! They had a winter sale going on at the time and in it is a coupon for $100.00 off if you buy a fabric sofa.

We did that and they REFUSE TO HONOR THEIR OWN COUPON despite the fact that the only "exceptions" to it are for brands we were not buying. ** has now decided that he can tell me, a consumer, that I MUST contact only him, not Larry, the President. Clearly he knows he is wrong and is trying to cover his backside.

Their furniture is greatly overpriced, the staff has demonstrated a lack of integrity (and/or just flat out lied and/or not been trained correctly) all for the princely sum of $100.00 on their OWN SALE COUPON. I have not heard from Larry Schneiderman, the President and CEO, despite several emails shared with him. Apparently he's "too busy" or "too important" to reply to my emails. I can't believe a company that touts itself as being so "wonderful" would treat a senior citizen this way, all for a lousy $100.00! STAY AWAY, THEY DON'T DO WHAT THEY ADVERTISE! PRICES EXCESSIVELY HIGH AND THEY GIVE YOU A LOT OF HASSLE!

Replies
Schneiderman's is Overpriced - misleading price guarantee
By -

LAKEVILLE, MINNESOTA -- Schneiderman's advertises the lowest prices on Sealy mattresses. What a joke. We bought a Sealy pillow top bed from their Lakeville Minnesota furniture store. They had a big sale in the newspaper. We bought one. Several weeks later we heard from some friends that they bought almost the same exact bed from Slumberland for hundreds of dollars less. The problem was that Schneiderman's uses their own model numbers so they can have extremely high prices, but then advertise "the lowest prices on Sealy in Minnesota guaranteed".

Major companies don't carry the same models. After doing some research, I found that even Macy's/Marshall Fields had almost the exact same bed for significantly less money. They do the same thing for furniture. Don't believe their ads. Schneiderman's either has the same quality as others for more money or less quality than other stores for the same money. Their guarantee is a joke! Do not buy from Schneiderman's.

Replies
Top of Page | Next Page >

Schneiderman's Furniture Rating:
Star Empty star Empty star Empty star Empty star
1.2 out of 5, based on 5 ratings and
6 reviews & complaints.
Contact Information:
Schneiderman's Furniture
1600 Annapolis Lane N
Plymouth, MN 55441
763-551-3544 (ph)
www.schneidermans.com
Compare Furniture Stores