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Unfair Harassment because we won't sign a lease
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

FORT WAYNE, INDIANA -- We signed a contract upon moving in that we would not have to sign a lease and that because of this we would have to pay an elevated rent of $489 a month. This was fine until new management took over last year, raised our rent to $570 plus a $15 monthly penalty until we sign a lease. Since that hasn't worked the manager stalks me in her vehicle when I'm walking my service dog and the dog I babysit through Rover threatening to evict me for having too many dogs. Sending mow and trim notices after we have mowed our yard. Giving notice of disabled vehicle if the air pressure drops in a tire of our car. Forcing us to live in a hazardous environment by not keeping up the common lots, Sun Community owned properties, or my neighbor's major ** problems.

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Elder Abuse, Theft, Negligence, Absence of a Moral Compass
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NEWBURY PARK, CALIFORNIA -- My name is Dr. Rebecca ** and I am a highly educated woman of substance whom purchased my mobile home in Vallecito Mobile Home Park in 2006. My home is now almost completely paid off. Yet I feel I am in deep ** residing in the park under Sun Communities Management.

First our park is supposedly under 'rent control' and most of us seniors here pay an average of 800 dollars per month rent. On a limited income that is soaring high. Some of my neighbors are too old to move and too rent poor to eat properly. Personally I have a newer manufactured home so I get the distinct blessing of paying almost one thousand dollars per month for rent. It goes up more and more under Sun with no end in sight. Bear in mind that includes trash and water but why am I paying that with high rent? Why is it not included. Why do I have to pay extra for capital improvement projects... That is what rent is for!

Secondly we have the worst management team if you can call them that at all. If you had the pleasure of living here over the most recent holidays we were without water for 4 days. The local TV crews came, the sheriff came, the mayor came and the fire department came to help us out.

It was a nightmare. I was mortified as I had company and a party and no water! I got severe tendonitis and exhaustion for dealing with the issue and then I got my grandchild kicked out of the clubhouse as I laid down to take a nap as she was sitting there quietly doing homework and I had the nerve to stay home. That is the rule they say! One they had just made up and put it in a newsletter! I know for a fact they are a 12 billion dollar corporation and the only thing they use their money for is themselves.

We went from a beautiful well maintained park with managers on site to a part time manager who is white trash who lives in a home elsewhere whom when asked to take care of issues in the park that are in need and on their property the only thing Mike does is use intimidation tactics to back off the request in the first place. Years later things are not taken care of... Now the on site person is very sweet and she has very little power and punts to the manager and that gets us nowhere. Then, we used to have 4 Maintenance men on site full time.

Now we have one. Our park is in need of deep repair and lots of Maintenance and we have one guy who does not do the job period. We have had more loss of use of all our services that we have and pay for then use since they have been here. What refund have they offered for all the abuse intimidation and negligence when they are a very rich company and we are seniors on our SSI...50 dollars one time. We are not sitting pretty in our golden years and we are mad and we are going to fight back.

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Bullying and Discrimination at Its Finest
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ANN ARBOR, MICHIGAN -- Please delete if not allowed: My family and I are new to Scio Farms and Michigan for that matter. We moved here a few months ago to be closer to our daughter and grandson. While in San Diego, my daughter came upon the home we now own for sale online (my daughter had already purchased her home in Scio Farms a few months earlier). She talked with the previous owner and after looking at it and sending me pics we decided to buy it. We paid cash and the title to the home is in our name now. I had already contacted the office before the purchase of the home and asked to be pre-approved for the park (the previous owner asked that I call the office and be pre-approved) I was greeted and treated very nicely by the woman (no name dropping) who answered.

She then explained that she had several new homes for sale and was very actively sending info on these homes to me. I explained I was looking for something smaller, but to be pre-approved would be great as I would be moving across the country once a home was purchased. She instantly had attitude with me and said she couldn't pre-approve me without an interest in a specific lot number. I called the party who we were going to buy the home from and told her the situation. She explained that the office would try to deny me because we were buying the home from her and not the office.

I didn't understand why that meant anything at that time but I told the party that I would be approved as I have no judgments against me in regards to what they consider as denial into the park. With hesitation, the party said to call and give them the space number of the home we wanted to buy. I immediately called the office and spoke with the same woman. I explained that my daughter had found a home and I would like to be approved to purchase it. I gave her the lot# and she rudely said to apply online and someone would let me know. I sent the application July 26, 2019.

Days later I called to get an update as we were literally waiting for the acceptance to the park to start our trip across the country. I left several messages with the woman I had been speaking with. Never did I receive a response. Almost 2 weeks later I decided that whoever answered at the office I was going to simply ask to help me and not ask for the one who was supposedly helping. The woman who answered was happy to help. I explained how we were waiting for the acceptance so we could head to Michigan. She looked up my application and said there was never a lot number entered so my application was basically just sitting there. So she never submitted it and avoided my calls and emails while my family and I are waiting to hear back so we can move.

The woman who took over went above and beyond for my family. She submitted the forms and within a couple days had called and let me know my background check was approved and my income was approved. The only thing “Corporate” needed was my birth certificate and last year's W2. I scrambled as all of our belongings were packed. I found and sent the documents. There was a lot of back and forth but in the end, we headed out as I was told everything had been approved. We moved into the home in August 2019. We had the title transferred and were in contact with the office daily.

Now that it had been a month or so since everything had been approved, they said they would have to resubmit current pay stubs and a Michigan DL because my CA DL has expired on my birthday. Ok. I've jumped through hoops this far, no problem. I get a Michigan DL and current stubs. Submit them. Meanwhile, I had given the office staff the space rent money on August 1, 2019. After excepting the money, the woman who had blown me off in the beginning let me know that I shouldn't have paid that because I don't have a lease and I just paid the space in the previous owner's name and when they print my lease I would have to pay it again. I asked why I wasn't told that 10 min ago before I handed her my money.

She smirked and raised her shoulders 🤷‍♀️. As you can imagine I was not happy but asked for my money back to hold until the lease was printed. She leaned back and said “nope we aren't allowed to give refunds.” I knew at this point she was mad that I hadn't bought a brand new trailer so she could collect her commission. She had already collected a nice commission from my parents who had just bought a home here as well as my daughter who had just bought one.

Apparently they were still waiting on corporate for the approval of my Michigan DL so no lease was ready but August was paid for by me. Well life happens and moving and whatnot. I had heard nothing about my lease, but had many problems with the previous owner. She was harassing me and my entire family. She received personal information about my family from the office and was able to get names and addresses of my grandparents who also live in Michigan as well as my parents and sent threatening letters via USPS to them regarding the lease and why it hasn't been done and what she was going to do if we didn't get it done.

We had been approved since July, waiting on corporate for the okay of my license when September rolled around. I went to the office to pay September and was told not to by the office staff as they were taking the previous owner to court and a court date had been issued. They refused my payment. They also informed me that my mail had been taken by the previous owner as well and would be supposedly given to the office by her. I wasn't issued a mail key because I still hadn't been given a lease.

We found out later that month (September) that all the info submitted was useless as my daughter is on the title because she was here to sign it as I was still in San Diego. NO ONE EVER TOLD US ANYTHING ABOUT STIPULATIONS OF THE TITLE AND THE LEASE. So now everything had to be resubmitted in my daughter's name (which was not a problem as she already lives here and had been accepted).

October 1,2019 same thing with the space rent, and court was in a week or so with Scio Farms and the previous owner. My daughter received a call from the office the morning of Oct 16, 2019 saying the lease was ready and for us to come at 1:00 to sign everything. We were about to head that way when my daughter got a call from the office at approx 12:45 pm. She was told that because the previous owner did not show up at the court date the previous week, corporate has demanded that the money they were expecting to collect from the previous owner (the money they refused to take from me) be paid by me as well as late fees and court costs in the previous owners name before a lease can be printed in my name.

$1,956.31 is what they said I was to pay on the account of the previous owner and until that is paid I can't have a lease. I was being told that once I paid the fees in the previous owner's name (part of the fees was for October rent, I would be allowed to have a lease and they would need to collect space rent for October and deposit. So now I would be paying October rent twice... so here we are today... they have refused to give me a lease until I pay the debt they assumed they would get in court and didn't. They put a 24 hr eviction notice on my door with the previous owner's name and occupants on it as well as all other occupants.

The sheriff will be here tomorrow morning to remove me and my family from the home we just bought. The home I've paid for and hold a title for. The space I attempted to pay for 2 times, after the office taking the August payment and denying the Sep and Oct payment because of court with the last owner. I'm at a loss and I need help.

I've spent 3 months trying to figure this all out and just be able to live in my home and be close to my kids and grandson. I don't have a ton of money and don't know what I will do when the sheriff comes tomorrow. I don't feel this is right or legal. I'm not the previous owners, I am the new owner. Any and all advice would be greatly appreciated. I do not have enough money to just move. This is my first home and I feel helpless. I want to be here and near my family and I feel like I've been taken advantage of because things didn't work out the way we're supposed to in the office.

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Horrible. They Hate Military
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

NORTHVILLE, MICHIGAN -- I LOST MY HOME BECAUSE OF SUN HOMES! I have gone back and forth on whether or not to post anything again. I have prayed and so here it is. Many of you may know I was evicted from Northville Crossing for my lawn decorations. Not for not paying rent but for simply not liking my military flags etc. Yes that's the truth and I have court transcripts to prove it. I lost in court because for 3 plus years I was month to month and never signed a lease. Michigan law does not protect you so please beware. I lost my home, my son was crying because he was forced to change schools, and my son who was serving our country in the Army had no place at first to send letters because for a short period of time I had no home and everything I owned was in storage. I had to stay at a friends.

You see Northville Crossing or rather Sun Homes would not let me stay in my home (that I owned) for just 2 more weeks while I waited to close on another house. I stilled owed money on my house even. Now in Sun Homes' defense my lawyer was able to get them to pay off my home and give me 1000.00 to put down on another house. But trust me they are making major money on my home. It was a 4 bedroom 3 bath 2100 sq. foot mobile home that they gave me 45,000.00 for.

Please guys I am not asking you to judge Sun Homes or Northville crossing badly. I am telling you guys what happened to me and my family. I am a very proud Army mom and will display that flag along with my proud Marine mom flag. Guys please please be careful. For those who want more fact message me and if any of you feel that this post could be helpful to someone please share it. I lost my house. My son lost his school and a soldier lost his home while he was serving. Please please be careful. From a proud military mom to anyone who will listen. God bless and God bless our soldiers.

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RVP Management
StarStarStarEmpty StarEmpty StarBy -
Rating: 3/51

ZEPHYRHILLS, FLORIDA -- I live in Majestic Oaks in Zephyrhills Florida one of the best parks in the area its very clean well maintained, the manager is very nice staff is nice and they do their job in a timely manner. very nice slow in off season but that's how it's always been year after year but the manager is pushed to get revenue in well during the summer months that is not going to happen.

The RVP rides the managers in her district hard if you can't learn your job quick enough your punished if you don't increase revenue your punished if you spend money to fix the park up your punished and wrote up and you have to write essays like a child how degrading is that for a grown adult that is trying to make the RVP resort look nice and keep the residents happy and make sure everyone including the staff are content.

It is very difficult to keep good managers in RV resorts so why does upper management run them off yes its a lot of work and for not that great of pay managers of RV parks the good ones anyway work hard there is so many hats they have to have, sales, budget, maintain the resort, help staff help residents. And so on and so on they do not get the credit they deserve.

I am afraid this park is going to lose a great manager the best so far just ask the residents that live here and the staff what a shame and shame on the mean RVP. In this district no one should be humiliated or bullied and micro managed and talked down to and forced to write essays like a child for not doing something her way or not learning at her speed new managers of parks deserve time to learn management skills at their speed there is so much to learn and if a manager has a learning disability it's not right to push them it goes against the disability act and the law.

I hope Sun Communities sees what is going on and I sure hope other managers are not treated poorly the managers make the company run without the RV resort managers the parks won't bring in revenue the residents are not happy and sun wants the residents happy there the ones that make the company run.

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Horrible! High Lot Rent! Pathetic Care Everywhere In Here!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

AUBURNDALE, FLORIDA -- The lot rent is way over what it should be for horrible care of this park. They hire clueless people for all repairs and upkeep. They "refurbished" the small pool (840) homes and it is falling apart already...tiles are cracking, the sand fleas attack, the mold grows all over the ground. And it was just 2 years ago they shut it down (in the summer) for refurbishing.

Apparently, the year round people (here in the summer heat) don't matter, but the VISITORS here for a few months are special. The tables at the pool are not cleaned (unless I do it myself) at all. The hot tub took about 8 months to fix. And still is not correct (and has a limit of 5 people). Again, 840 homes in here. The low lot rents are about $700.00 and the high are golf or water view...about $950.00 a month. It goes up about 4% every year.

The golf course is nasty! They "refurbished it" A couple years ago too, (when sun took over) and the sprinklers hit more water and roads than greens. They don't care. We pay for it! And don't use the pool restrooms. The mosquitoes in there, will get you, at all times of day. The bottom line... Sun Communities is VERY greedy. They bring in about 700,000.00 a month just here, and can't spend any of it on making this a more livable place. And paying people to do a GOOD job on refurbishing old stuff.

Just today, I went to the pool, and it was closed for repair. Apparently, when they "FIXED" the pool 2 years ago, they cheaped out and put a pump in that won't hold the 35 person pool. Now it needs repair again!! When it was down 2 years ago, (dead heat of summer) they told us to travel 6 miles to another "Sun Communities park". We did. Here is the problem now, I STILL WORK! Not everyone is retired!

I get out at 7 P.M. and when I get to that other park, the gate is closed!! We here complained about people coming in from outside and using our amenities, and we wanted card readers in place. Finally!!! They did this! The card readers have been in place for about 6 months. And still are not working! Save a lot of cash and go to a park that Sun doesn't own. Right next door Schalamar Creek. Very Nice. Rent increase is 2% yearly.

2 pools. Restaurant/bar. HUGE 2 story clubhouse. Bank branch salon and all the rest of the things you would want. Including a championship (well maintained) golf course instead of executive crappy one we have here. 4 years in and ready to get out! (like most here).

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Added Fees
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CONVERSE, TEXAS -- Our stay was GOOD. But periodically small issues would come up (which is what happens with changes in management). The recent problem occur 7 months after we moved and we are still having to deal with it. We ended our lease with a credit and still had to paid exit fees. Sun Homes (Summit Ridge) charged us for 4 DAYS in January and we moved on CHRISTMAS EVE!

Talking with two different property managers stated we had a ZERO balance and now 8 months later I'm receiving collection calls. Who WINS they do! $164.39 just for these folks to leave us alone. I truly believe they retaliated because after a 2 year lease we choose not to purchase. Watch your statements these folks have been doing this for years!

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Discrimation
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

AUBURNDALE, FLORIDA -- The Community of Lake Juliana Landing in Auburndale Florida changes the rule to accommodate the office. A resident went to the office to get a resident application for residence. The person interested in living there is in their 40's. Because the 80/20 rule this should not be a problem. The person wanting residence was told they could not apply.

Two weeks ago the rule had been changed, all homes had to have at least one 55+ person living there. The HOA had not been told and only weeks ago the manager had sold a house to two 40-year-old. They were also told to write a letter asking residents and bring in back to the manager she would send it to corporate. When ask if she would attach a cover letter, the manager ask "What is a cover letter?" Maybe the problem is in the management.

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Terrible Business Practices
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

FENTON, MI -- In the middle of Pandemic they send out increase letters. They increased last year and we just received our letter for another increase in July. Really bad ethics. They sell homes for inflated prices and then lowball so you can never sell yours for what you paid for it. It's a trap. I would not recommend manufactured housing in general but this company is one of the worst. Cider Mill is especially bad. No response or answer from office ever and have had some great neighbors get kicked out after renting for years because they didn't buy the home. I am so shocked by the lack of laws to protect people in these homes. In a time when people should pull together they send out an increase letter? Really bad business move Sun.

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Golf Course
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LADY LAKE, FLORIDA -- Golf course has not been completely open past two summers due to flooding. Blaming heavy rains, but large irrigation leaks have been as much to blame. Sun Communities does not make an effort to address, & this is supposed to be their showcase property, & advertised as a golf course community. Also advertised as a championship golf course, but does not have a driving range & soon not a putting green. Also building a dog park adjacent to the number 1 tee. No foresight, & poor management. Pro shop has no pro. Park manager & pro shop manager know nothing about golf & do not play, do not have any idea what good golf course conditions look like.

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Sun Communities Rating:
Star Empty star Empty star Empty star Empty star
1.2 out of 5, based on 27 ratings and
28 reviews & complaints.
Contact Information:
Sun Communities
27777 Franklin Road, Suite 200
Southfield, MI 48034
248-208-2500 (ph)
www.suncommunities.com
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