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Rating: 1/51

TUCSON, ARIZONA -- The charger caused an an electrical short. Luckily my daughter was in the room and saw smoke coming from the outlet. She was able to pull the plug out and flip the breaker. I have been told by the electrician that had no one been home or had it happened at night when we were all asleep there very well could have been a tragic ending.

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Uniden Cordless Customer Service Policy is Not a Good Deal
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SAN JOSE, CALIFORNIA -- Purchased Uniden model #TRU248 cordless phone/answering machine combo from Circuit City, San Jose, CA in February 2001. Priced comparable with other brands, but salesman highly recommended (claimed #1 Consumer Reports, yada yada). Sales price $150.00.

March 2002 - the #1 and #3 buttons on the phone would not work. Of course, now phone is out of warranty (1 year warranty). July 2002- Contacted Uniden Customer Service - they will repair the phone for $46.95, but we have to ship it to them. So, we must wait in line at the post office on our lunch hour, pay shipping costs and have to be without a phone and answering machine for ??? weeks/months. (Haven't they heard of a prepaid shipping label? Amazon does it online!) They then send us a refurbished unit that has a 90-day warranty. Why bother?

We are going to use the $46.95 wisely, and purchase a NON-Uniden phone. Be warned - if you buy a Uniden phone, be prepared to throw it away if it doesn't work after a year. We had a Sony combo cordless phone/answering machine that lasted 8 years with no problems.

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Uniden Rating:
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1.0 out of 5, based on 1 ratings and
2 reviews & complaints.
Contact Information:
Uniden
3001 Gateway Dr., Suite 130
Irving, TX 75063
1-817-858-3300 (ph)
www.uniden.com
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