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United Parcel Service Next Day Air Consumer Reviews - Page 2

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UPS Provides Unreliable Service on Their "Guaranteed" Delivery Services!
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NEW YORK, NEW YORK -- I brought a UPS Next Day Air envelope containing important, time-sensitive documents into a UPS Store facility in New York, New York on Monday, December 31st for shipment to JPMorgan Chase Bank in Phoenix, Arizona. I was assured by the person who accepted the envelope that it would arrive on Wednesday, January 2nd.

After checking the tracking for this envelope earlier this morning, I was shocked to discover that the delivery of this envelope has been rescheduled for Thursday, January 3rd! Pardon my French, but what the ** is going on with UPS? The documents contained in the envelope are TIME SENSITIVE and must arrive today (Wednesday, January 2nd)!

I was hesitant to use UPS for the shipment of these documents, but since the receiver supplied me with a pre-paid UPS Next Day Air envelope, and I figured that since UPS had an extra day to deliver my envelope (due to the New Year's Day holiday on Tuesday), they couldn't possibly ** this delivery up. How wrong I was!

Since you can't keep your promises of "next day delivery", I will never again use UPS for any of my parcel or document shipping needs. In other words, you have lost me as a customer! In fact, I will no longer patronize businesses who use UPS as their shipping carrier!

It's a sad commentary when the United States Postal Service provides better and more reliable service than United Parcel Service! No wonder UPS uses the color brown. The color of ** is fitting for a company which provides the ** service in the shipping industry! UPS can kiss my (my business) goodbye forever!

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Ups Lost My Vintage Bike Parts
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I have been working on a Vintage bike for a year. I tracked the parts down over an 8 month period. I polished all the parts and sent them to be plated in Oregon. The plater shipped my parts back to me via UPS Next Day Air. UPS LOST my parts. I have been on the phone with them since Friday the 12th begging them to find my very rare parts. It is Monday the 15th and they still have not been able to find them.

"Tightest ship in the shipping business?" I think not. They not only lost my parts but they don't seem to give a rip about finding them. UPS shame on you for your poor management of MY property. How can they just lose a package? They can never repay me the lost time, effort, or true vintage value of these parts. I will use FedEx from now on so help me God!

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2nd Day Air Joke
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PORTLAND, OREGON -- Apparently UPS can't get a 2 day air shipment from Ontario CA to Portland OR. It has been 6 days thus far. The package sat at Ontario for 5 days? Give me a break, UPS, where 2 day delivery means at least a week from today.

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Shipment - Next Day Air Delivery
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LAWRENCEVILLE, GEORGIA -- I wanted to ship a package overnight and got that done through UPS. The package was supposed to reach by next day morning, but did not. The most annoying part was UPS did not know where the package was. They were not able to track it. The system looks like really unstable and unreliable. I recommend not to use UPS for any kind of service especially for sending important documents.

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Forever Wait for Next Day Delivery
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ROCKFORD, ILLINOIS -- I ordered my birth certificate to be delivered the next day. I was very impressed that UPS called me at 8:03 am to tell me they would be delivering it that day. I waited until 5:30 to receive it! I do not understand why I would have to wait all day for such slow delivery.

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United Parcel Service Next Day Air Rating:
Star Half star Empty star Empty star Empty star
1.4 out of 5, based on 10 ratings and
15 reviews & complaints.
Contact Information:
United Parcel Service
55 Glenlake Pkwy. N.E.
Atlanta, GA 30328
404-828-6000 (ph)
www.ups.com
webmaster@ups.com
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