Vizio Consumer Reviews - Page 2

Vizio sold me an LCD TV that they knowingly had defects, and when the warranty lapsed (by less than 2 months), they had the nerve to refer me to their service people who would charge me over $250 to repair the set. This was without analyzing the problem. Oh, and by the way I had to buy and return this model twice before I found one that worked. Shame on me for thinking that this company is honorable and stands up for their product. All they want is your money, and to hell with everything else. I don't ask for a new TV, just to have mine repaired. And for the record, it has hardly been used, no more than 20 hours since I've had it!!!

My 32" Vizio was purchased at Sam's Club on 05/30/10. The price was $588. On 06/26/11, a piercingly loud noise started, followed by vertical lines through the picture. The TV shut down before I could unplug it and is now dead. It will not power back on and since it was 27 days past the warranty cut-off. I have no recourse except to have it fixed at my expense. Given the number of owners who relate that after repair their Vizio stopped working again. I am not sure I want to throw more money at this situation. I have owned many TV sets in my life, but this was by far the shortest-lived.

This is both frustrating and quite ridiculous... Any company whose products have such inherent problems should address them and Vizio is obviously not concerned about their customers or reputation. While checking consumer reviews online for their products, it would seem that Vizio may even be employing people to hype their products and keep the money rolling in... I will never be a Vizio customer again, and while shopping for a new TV, I made sure to inform the store and the other customers present about my terrible experience with Vizio. I will continue to spread the word and hopefully prevent others from wasting their money with this company as well.

Our Vizio VP322 is 19 months old, turn it on via remote, you get off/on/off/on/onnnnn, no off/on coming on, one more time "ON" we got a winner! Called Vizio, the representative was an absolute genius, stated it was our "power supply board". Tell me this folks, how often can you call tech support, describe as I just did and WHAM they know the problem??? Guess the high tech folks at VIZIO have a clue? Don't decide based on my review, try searching internet, "type VIZIO VP322 Problems"... Standby and you will be amazed how popular they are. Then be fair, try another search engine "type Vizio VP322 power supply board"... Boom you got a winner?

Ohhhh by the way the folks at Vizio suggested that we go to several internet sites to buy a replacement part, stated they were inexpensive, right? Wrong! Wonder if the average joe could get the living ** shocked out of them by touching the wrong area with a screw driver??? My guess is YES! Has electric will make you shine! Would not think it is a good idea for the average joe to attempt this one.... So, off ya go. No more Vizio for me-"O"!

We bought a Vizio VP322 last year. After having the TV less than a year, it died. (We woke up one morning, tried to turn on the TV and it was dead. There had been no storms, so we knew it wasn't a power surge problem.) We tried to take it back to Walmart for an exchange, but management refused, stating that they did not accept returns or exchanges after 90 days. Frustrated, we turned to Vizio, only to find out that they will cover the labor cost of a repair (if the unit is less than a year old) but not the parts. What??! I have researched and discovered that many Vizio owners have had the same problem.

I would think that Vizio would cover the parts as well since they have to be aware that many of the components of these units are defective. Signed... an unhappy customer!

LA QUINTA, CALIFORNIA -- This TV is only 20 months old and a panel problem came up. Costco covers the product for two years and they hooked me up with Vizio Warranty. These fools are rude, try to give you a lower product in exchange for your high priced TV. Do not buy a Vizio product. These guys sell cheap products that do not stand up to usage. Their customer service department personnel are rude and unprofessional. If you want a cheap product and love to be treated like dirt: then buy a Vizio...

Nice TV had it for 3 months then pop pop pop - no picture no sound. Then another pop pop no power. Walmart nor Vizio would make it right. These TVs are trash, send them back to China.

Great unit, good color and sound. That is right until it went dark with no hope of repair. Called in on service line. Cost of repair is greater than a new one. Guess which brand I won't be buying.

CALIFORNIA -- Purchased a Vizio 42 in TV. Went black, under warranty. Took many calls just to contact service. Schedules an on site repair person. Called when repair person never arrived. Vizio canceled appointment without telling me. Rescheduled date for the following week. This time called to cancel again and rescheduled another date. Repair service too busy repairing Vizios had to reschedule another date. Still waiting. Purchased TV from Costco. Disappointed that Costco did not step in and demand better service for its customers.