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Pleasantly Surprised by the Service I Received From the Employees at This Location.
By -

WINCHESTER, VIRGINIA -- At approximately 2:00 AM on the morning of May 17, 2010. I was six hours into a drive home after a weekend spent visiting my relatives in Charlotte, North Carolina. I had just driven over 360 miles, and I was starting to doze off behind the wheel when I exited the interstate and pulled into the Waffle House restaurant located at 980 Millwood Pike in Winchester, Virginia to take a break.

The waitress (I think her name was **) and the cook (I don't recall his name) were extremely friendly, and after spending about a half an hour drinking coffee and engaging in conversation with them, they made sure that I was fully revived before I got back into my car and resumed my trip. I have been to Waffle House locations all over the South, and I must say that the two employees I met at this location were the friendliest ones that I have ever encountered.

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Corporate Policy Forbids Senior Citizen Discounts
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MOREHEAD CITY, NORTH CAROLINA -- My wife and I started dining at the Waffle House in Morehead City, North Carolina. We inquired about senior citizen discounts. The manager told us that there was none offered. I had read online (Brad's Deals) that Waffle House was listed as offering senior discounts. So I sent messages through the Waffle House website on three different occasions, wanting corporate to verify one way or the other concerning discounts for seniors. I never received any response...so I called corporate headquarters and left a message.

Someone did call me and told me that offering senior discounts was against company policy... Also, I found out from the manager of Waffle House I visited that no newspaper machine is allowed on the premises because corporate does not want to encourage patrons to enjoy that second cup of coffee and they will leave quicker. It is distressing to know that seniors are not appreciated...and that papers are not allowed to be purchased on premises to increase corporate profits.

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Dirty Cook at Waffle House
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COLUMBIA, SOUTH CAROLINA -- I always ate at Waffle House but I never watched how they make the food. But now that I paid attention to the cook, I realized they are so dirty. This happened just today around 2 AM on Aug 3. As I came, I saw the cook smoking, then I went to my table and ordered my food. The waitress went to the cook and told him my order, so he went straight to cook the food. I saw that he never used any plastic gloves, or washed his hands because he was smoking, that's so dirty.

When I stood up to my right as a consumer, and I told him that I saw him smoking and he never washed his hands, he got all mad, and said that he won't serve me, and that I was free to walk out the door. I DIDN'T WANT TO ARGUE SO I LEFT, SINCE HE KICKED ME OUT, BUT THIS IS THE LAST TIME I AM GOING THERE. THEY NEVER USE GLOVES, WHO KNOWS WHERE THEIR HANDS WERE?

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The Music
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WARRENTON, MISSOURI -- My mother and I went to the Waffle House located in our hometown yesterday which was 3-23-12 at 5:00 pm and could not even hear myself talk, let alone the waitress. The music was so loud, like being at a concert. My mother is blind and I have to read her the menu so I asked the girl if she could turn it down a bit. She came back and said no she couldn't because they don't have a key to get to it to turn it down.

Well needless to say, we got up and left. We have been in there before and never has the music been so loud, you can't hear anyone talk. Now I don't know if she was telling me true or not but if she was, I am telling you that they are a number of restaurants in Warrenton, and that's what we did got up and went to Denny's.

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Poor Service and Dirty Facility
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HOUMA, LOUISIANA -- I have on several occasions eaten at the Waffle House on Martin Luther King Blvd. in Houma, Louisiana. Many times I was deeply disappointed and disturbed with the cleanliness and service in this establishment. My husband and I made a final attempt on Saturday, July 25th to have supper there around 8:30 or so.

When we walked in there were egg shells in the middle of the floor. The floors are always extremely dirty and yucky. The service is sometimes O.K. but the other night, your cook was obviously not in a good mood. We ended up leaving and I don't think I will be back there until someone does something about this. It didn't just happen and I'm surprised someone else didn't complain. Thanks.

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I Love Waffle House Ladies!
StarStarStarStarStarBy -
Rating: 5/51

HOUSTON, EVERYWHERE, TEXAS -- Every time it's just awesome! These ladies are class infinity! They gotta deal with drunkards, low-rent JA's, country bumpkins who don't know how to tip...they see it all....and still smile, nice & tolerant. God bless!

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Compliment
StarStarStarStarStarBy -
Rating: 5/51

DAYTONA BEACH, FL, FLORIDA -- I couldn't find anywhere to praise your restaurant so, I chose this method. This is a great place for eggs. The waitress ** and her husband ** the chef, are the nicest people, they make you feel welcome. And the food is done exactly as you want it. I just wanted you to know what two great employees you have.

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Dirty
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

TALLAHASSEE, FLORIDA -- Over this passed weekend, my wife and I along with her aunt were in Tallahassee. We stopped at the Waffle House on Walden Road for a Sandwich. The sandwich was good, but looking around the place, was filthy. The table we were at, I had to put a napkin under the syrup as it was sticking to the table. Enough said!

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Seriously? Every Time?
By -

SAINT SIMONS ISLAND, GEORGIA -- Every time I go to this Waffle House, I have to ask for my food to be cooked more or I have to do it myself at my house. Not only is this food piss-poorly prepared, but I find myself overcharged whenever I place an order after 12:30. These ** need to have something said/done to them so they understand they can't get away with their poor excuse for customer service.

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Waffle House Rating:
Star Star Half star Empty star Empty star
2.6 out of 5, based on 5 ratings and
14 reviews & complaints.
Contact Information:
Waffle House
5986 Financial Drive
Norcross, GA 30071
770-729-5700 (ph)
www.wafflehouse.com
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