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West Jefferson Hospital Consumer Reviews

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MARRERO, LOUISIANA -- Friday evening I took my husband to the ER as his leg was going numb and he was dragging his leg when trying to walk. We went to Ochsner Hospital (Meadowcrest) and waited. Since it was taking so long we went over to West Jefferson ER. While we didn't wait as long, other things did happen. While waiting in the waiting room to be called, I left my children in their stroller and my husband with them to step out and call my family. I told him if he was called to call my cell I would run right in. He did, as well as two people came out to grab me. I didn't take long and as soon as I saw my husband call, I was running in.

As I get inside, the nurse is taking my husband away (in the wheel chair) about to leave my kids in the waiting room alone. She continued to try, until my husband put his foot down on the ground and held the brake with his hand. She then informed me as I was trying to go back with him that I couldn't because of my children, but promised me that she would have a nurse let me know what was going on. She at one point offered to watch my kids so I could go back, which I not politely refused as I don't know this woman. She even made a joke about it to another nurse.

It seems that Louisiana is big on asking to watch your kids while you do things. Hah, is that why so many kids are missing here in New Orleans?? So this nurse never gave me information about my husband, I had to get it through text messages from my husband. After waiting all through the night with a 9 month old and a 3-year-old, I asked again what is going on. She tells me they are going to be discharging him in the next hour if everything comes back normal, so finally I gave up and left to go get some coffee and food, this is nearly 6 in the morning. When I got back I assumed that he was going to be discharged, and he wasn't.

I waited and asked once again, “when is he going to be discharged or what is going on?” At this point, I was frustrated because my kids were tired and needed to be cleaned up at home. Also on my husband's side, he had nurses who never checked on him, who left him in there when he needed to go to the bathroom. It took several hours to get anything for pain and only gave excuses for why they couldn't give it to him. I.e. the doctor was just called away, (our response what happened to him an hour ago).

Also not one person who came in to look at him, actually read his chart and kept asking “what are you in here for?” The chart clearly states, leg pain, back pain, etc. It was the worst experience in a hospital EVER.

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Rating: 1/51

HARVEY, LOUISIANA -- First off I went to the hospital and I went to the back the DR was so rude. I asked her if she could take the neck brace off my neck because it was only hurting my back. She then replied “I'm taking it off now” with a real nasty attitude. She didn't want to help me. When I asked for help she would get very rude with me!! West Jefferson hospital has nothing but rude people. I would never bring anyone there.

Heart Attack
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LOUISIANA -- My husband was having a heart attack and drove to the ER to get help. He parked his truck in the parking lot close to the ER. Instead of rushing him to the back he was told to move his truck to another parking area. That turned out to be the parking garage at the other side of the block. It took him over 15 minutes to get back to the ER. I was in route to the hospital. By the time I got there he was in surgery, having a stent put in. He had damage to his heart also. We told the doctor and he said he would take care of it. He was as upset as we were. The doctors are great there, but I will not let him go back to that death trap.

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West Jefferson Hospital Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 1 ratings and
3 reviews & complaints.
Contact Information:
West Jefferson Hospital
1101 Medical Center Blvd
Marrero, LA 70072
504-347-5511 (ph)
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