Preview Review

Next Review

Yahoo! Consumer Reviews

Most Popular | Newest | More Options >
More filter options:
Yahoo Has Hijacked My Default Web Search Engine.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SUNNYVALE, CALIFORNIA -- I use Safari as my web browser. I chose Google to be my default preferred search engine. When I open Safari Google is supposed to open simultaneously. Yahoo comes up instead. This is a common problem. Search on Yahoo hijack to confirm.

I wrote Yahoo a letter: "Cancel my account. I did not request it and I refuse to comply with the terms of service. I resent your intrusive, arrogant and probably illegal Trojan horse tactic to subvert my default browser choice. My default browser choice is Google but when I open Safari, Yahoo has hijacked my choice in blatant disregard for my choice and my wishes. Your tactic is unethical, extremely arrogant, sophomoric, ugly, disgusting and irresponsible. I hope you succumb to competitive pressure, all your advertisers leave you, your stockholders and employees finally recognize how venal you are and Yahoo disappears into the garbage can of history.

I and thousands more like me will forever despise you and your desperate tactic which betrays precisely how weak you are. If there is anything I can do to speed you along on your path to self-destruction please let me know. In the meantime get off my computer and quit interfering with my default browser choice." Steamed.

Replies
Advertisement
Stupid Changes Without Choice
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

COVINGTON, GEORGIA -- I have used Yahoo for ages and bought products from their sponsors. For some reason THEY decided we didn't like the older version and changed it for us without giving us a choice. There are things you cannot do with this version you could do with the other version. A lot of my emails require a response. The very best way was to go between each question and respond. You can't do that anymore.

It has numerous bugs that frustrate you when you use it a great deal. You lose stuff and I've had to resort to going into Word and generating my responses and pasting them in the field on Yahoo Mail. Otherwise you get to the point you are ready to send and the whole page just disappears. Never ever had that problem before. Plus it gets stuck on the inbox and won't do anything. Plus more regular messages about can't send or can't load page (email). I have no clue why someone with successful, proven software would fix something that is not broken.

I DO BLAME THE NEW CEO for all these problems. Isn't this where the buck stops. If I was in charge, I would fire this individual but not allowing them to walk out the door until they fixed the problem by returning the system to a fully operational status. I have had to open an email account with another service. If I was an advertiser on Yahoo Mail, I would have jumped ship about time all these complaints started to arise.

Replies
Changed My Yahoo! Mail
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I never cared to upgrade to Yahoo's 'new' mail, I liked the Classic version just fine. But, in all their limited wisdom, Yahoo changed a simple feature that I really liked in the old email. There was a place to click to Sign Out. Now I have to open a drop down box, move down to the bottom (only 4 entries), and click there. This is just plain dumb. Why should I have to go through 3 actions instead of 1 click to sign out? Upgrades should make things easier, not more difficult.

I know this is so trivial that you probably laugh, but since this was one more effort my Yahoo to keep changing its email layout that I am now using Hotmail that does have a Sign Out button I can click on the main screen. Bye-bye Yahoo Mail.

Replies
Very Disgusting, Annoying, Underhanded Tactics by Yahoo!
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SANTA CLARA, CALIFORNIA -- I have noticed more and more disgusting, annoying, and underhanded tactics being used by Yahoo recently. Offhand, I can cite the following:

  1. Yahoo emails keep popping up with Yahoo Messenger notices about some unknown people wanting to contact me. It takes not just one click, but two clicks, in order to turn off the popup. Even then, that's only temporary. It keeps popping up again and again. I tried uninstalling Yahoo Messenger, Yahoo toolbar, and everything associated with Yahoo extras, as well as any other Messenger programs in my computer, but to no avail. Then I searched and learned that I need to go to my email and click on a smiley next to my username, then click on an item to turn off that messenger feature. How come Yahoo Messenger messages from strangers keep popping up even after I had uninstalled that Messenger program?

  2. Recently, I can no longer 1-click to go to MyYahoo. Yahoo now pops up a full screen ad and I have to click on "Go to my page". Very annoying and shows Yahoo people are unconcerned about customer inconveniences and intent on forcing ads on its customers.

  3. In general, Yahoo has been forcing ads and pop-ups on its customers/users with very annoying tactics, and designed so that it is difficult to disable their annoyances. What kind of ethics do the Yahoo executives abide by? Are they all subscribed to the principle of "Customers and users be damned"?

Replies
Advertisement
Ecard Trial Membership Scam
By -

I signed up for a trial membership in 2005 for Yahoo ecards. Every year since I have automatically been charged for renewal. I am not able to take my credit card information off their site or cancel my membership. This year I decided I wasn't going to pay for another year - it's only $15 but the point is I don't want it and I don't want my credit card information stored on their website. It's my right to not have it stored there which is the main basis of my complaint.

Since I could not do this via online I had to call and then I had to wait at least 30 minutes for someone to answer and then they had trouble finding my account because it was under an alternative email address - even though the one I gave them is the one I need to sign in to the account.

I WILL NEVER AGAIN BUY AN AMERICAN GREETING PRODUCT AGAIN AND I WILL TELL EVERYONE NOT TO FALL FOR THEIR "TRIAL MEMBERSHIP" SCAM. A company should not be permitted to keep someone's credit card information on file - especially with all the problems lately with accounts being compromised.

Replies
Forced to Change From Classic to Basic E-Mail
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CALIFORNIA -- I have had Yahoo as my e-mail address for years. Over the past year they have used an obnoxious popup and temporarily blocked my access to my e-mails in order to force me to change to their Basic. I finally did and it is so inadequate that you just have to experience it.

Half the time I am now unable to forward e-mail, use the reply function when responding to an e-mail. I have to send everything new when that happens without the reference point of the sender's previous e-mail, unable to add to my contact list, and insulted by their automatically looping Answer function that does nothing but bury any issues or suggestions by consumers in the Ethernet. Yahoo's attitude -- We are the "unwashed" masses.

Replies
Yahoo Has No Customer Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I have had my Yahoo account for many years. That means every account or business link I have is associated with that address. I have had trouble with it being hacked when I travel to Tel Aviv, about once or twice a month. I have done all the security related tasks to try to stop it and I thought I had it under control.

Without warning or any questions to me, Yahoo blocked my account. Fine, block it. Help me stop the spamming. Let me change addresses with a mail forwarding function so that I can still use email. I have emailed them FOUR times on the help link provided on their website. I have called TWICE and been told that I have to go through the email link on the website. How many responses have I gotten? None, zilch, zero, nada, nil.

I was told when I called the second time that after a certain period of time all my saved emails will be deleted and lost forever. Saved emails that were saved because they were important to me, gone. Add that to the fact that all my bookmarks are associated with that sign in so those are gone as well.

Does anyone have any way to actually speak with someone who can help? This has to be the most frustrating, absurdly bad customer service I've had to deal with ever. Because it's an email company it's just ridiculous that they don't ever reply to your emails!

Replies
Commercials
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

UNKNOWN -- Yahoo and many other browsers have recently began an assault of commercial ads that twitch, jerk and flash in your face. They have a watermelon that runs back and forth to get your attention. Also a roach that runs around flashing lights. It is extremely annoying when all I want to do is check my mail. I will never purchase or use any of these services just out of spite for irritating me.

I urge everyone to never click on these ads to send a message to these greedy people that the ads are not wanted. Yahoo isn't the only one. Many sites have done this - 5 that I can count, all at once they started. I ask Yahoo to stop or I will find another site to get my mail!

Replies
Advertisement
Yahoo Product Review Fraud?
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

HOUSTON, TEXAS -- I recently tried to get a service that turned out to be unavailable in my area. On the product page in Yahoo Search, "**", with a profile area the same as mine, was commenting about how well the product worked recently. Now curious, I decided to check "**" other (151 total) reviews. "**" had the same service from multiple different companies, some in other states; the product for my area is confirmed not available. Even more curious, after I posted this, "**" now has a profile that is "private". How do all these companies know and have a review from "**"?

Replies
Top of Page | Next Page >

Yahoo! Rating:
Star Half star Empty star Empty star Empty star
1.4 out of 5, based on 14 ratings and
29 reviews & complaints.
Contact Information:
Yahoo!
3420 Central Expwy.
Santa Clara, CA 95051
408-731-3300 (ph)
www.yahoo.com
Compare Online Consumer Services