COLORADO -- I rented a van from DIA Advantage rent a car on July 9, 2009 and returned it on July 11,2009. I was charged for extra days (July 15) and extra miles. The car was chugging and gasping climbing little hills around Boulder and so I took it back a day after and they said they would check it mechanically. Later I got a bill for the wrong date and an extra 100 miles. Unfortunately I gave the paperwork to their manager instead of keeping a copy for myself which would have shown the date of return. My bad. I sent letters to all parties and they just said the computer showed July 15 and that was that. Do not rent from this company!!!1 Replies - Latest reply on 10/24/2009Add reply
Bate and switch
ORLANDO, FLORIDA -- I was quoted a rate online of $129 with estimated taxes/fees for a total of $169. When I rented the car there were additional $40 in fees. The taxes and fees were $80, ony $40 less than the car rental. ... read full review9 Replies - Latest reply on 08/01/2009
Horrible Service & Pressure Sales
ORLANDO, FLORIDA -- We arrived at the Orlando airport at 4:00. We went down to the area where we wait for them to pick us up. We waited for about 20 minutes. Then we called them. It took forever for someone to answer ... read full review1 Replies - Latest reply on 02/04/2009
ORLANDO, FLORIDA -- We rented a car using Expedia for our trip to Orlando,Florida. When we got there we had the surprise to hear that they don't have the car we booked so they offered to give us a sport utility car that cost us $300 more than we already paid. When we asked for other options the guy was very rude and said we can walk if we don't like it. He called the manager (a women) who was absolutely impolite and made us feel like being on another planet.
3 Replies - Latest reply on 04/28/2008Add reply
We ended taking the car they offered because we were with a kid who was very tired. After this horrible experience Advantage is not going to be on my rental car list anymore.
Hawaii residence beware. there is $11.95 daily charge for insurance unless you can prove you have by carrying your auto policy with you while traveling. 1 Replies - Latest reply on 12/13/2007Add reply